All reviews

Rating Breakdown

  • 5
    81% (38 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    13% (6 ratings)
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1 / 5 Share

June 4, 2024

TERRIBLE EXPERIENCE. Joined Blend extremely excited with their salesperson describing their platform as an AI tool more powerful than Metas algorithm. I joined, my old adds went off and sales completely stopped. It was a week of no sales for our store losing thousands in revenue. Their uncaring staff finally notified me AFTER 1 WEEK it wasn't set up correctly. You have to connect your Shopify store, google analytics ect, for what reason I'm not sure. They say you need a few months to see positive results. My store already has a lot of data and I assumed Blend would leverage that data. NOT the case, they told me it has to make its own data, so you are almost starting from scratch again when you join blend. After around 10 days of paying for a monthly subscription to blend, I decided enough is enough and told them I want out, they didnt have to refund for the month but I want no more charges. I left them and have been doing great back using Meta and Google again (nothing will beat doing your adds directly on those platforms) (you will also get much better results using an agency if you don't know how to run adds. Today ( 1 month later) I have received a random charge from Blend after they already took my money for the month before. They have cost our store. We deleted the shopify app as soon as we left them. SHOPIFY - PLEASE DO SOMETHING ABOUT THIS COMPANY RIPPING SHOPIFY STORE OWNERS OFF. Once the app is deleted there should be no more charges, it is ridiculous that Shopify promotes a company like this in their app store. Everyone reading this review and considering this company, this app might seem easy and convenient, but your SALES WILL SUFFER. Look elsewhere guys.

Using app

--

Total reviews

3

Average rating

2.3

5 / 5 Share

May 27, 2024

This app changed my business! Before Blend, I wasted so much money on agencies and training guides. The support is amazing, and the tool is super easy to use. It shows exactly what it's doing in the ad accounts and handles all the audiences, budgets, and data across all my ad channels. I wish I'd found it sooner!

Using app

26 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 24, 2024

The app says it has a Usage fee + 10% of ad spend, but after making you waste a lot of time connecting the pixels, it forces you to install Pulse. There's a 30-day Pulse trial with a cost of $99 monthly, and another called Blend AI with a cost of $150 + 10% of your Ad Spend monthly. People, don't waste your time, it's misleading advertising on Shopify, I do not recommend it, you cannot trust liars.

Using app

32 minutes

Total reviews

5

Average rating

3.4

Developer Reply

Thanks for your feedback. Let's clear up a few things: Fee Structure: Our app page and website both clearly state that there's an Access fee + 10% of your ad spend to use Blend. This info isn't hidden anywhere. Pulse Tool: Pulse is optional. You can unselect it anytime you want. We offer it for free initially because it has been proven to boost ad performance, but you're not forced to use it. If you don’t want it, just unselect it. We don't think there's anything misleading here. Feel free to check out reviews from our happy customers to see what they think. We'd still be happy to chat and make sure you understand everything, and see if we can offer some guidance - Our team has already reached out to you :)

5 / 5 Share

May 14, 2024

Blend has been an incredible asset to boosting our stores online presence. It has been such a smooth process and the customer support is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Blend has been incredibly beneficial in enhancing our store's online presence. It's perfect for those who want to handle their online advertising in house and not take on the costs of an agency. You can begin with a smaller budget and still see returns. Then tailor the budget as you see fit. Working with the Blend team has been a fantastic experience. They are very supportive and always ready to offer advice on the best content for our advertisements.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Seamless and very effective Blend has definitely boosted my store's visibility and revenue. Customer service is top notch as well!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2024

After huge success using Blend with another online store for our business we decided to try it on another brand. You don't need the budget dollars for an agency and the personal service from the Team is exceptional, nothing seems to be too much bother. Sales have increased and you see results in days not weeks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Blend has been a game-changer for us, with especially strong and growing roas on ads from our product feeds across Google and Meta in particular. The Team have been hyper-responsive since day one and I am v grateful also for the sophisticated technical inputs and AI-assisted optimisations. Where previously we relied on expensive agencies who made little impact beyond reciting a monthly performance report, we're now able to use that same money towards our advertising, and to spend more again because we're running profitable campaigns.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

It's been a privilege to help and watch the brand go from strength to strength! - thank you very much for taking the time to write about your experience

5 / 5 Share

March 12, 2024

This app is absolutely insane! I have advertised with Facebook since it started, doing it all myself without even making a sale. Then I was contacted by BlendAI and was immediately interested, but also thought it was too good to be true - How wrong I was! Since using BlendAI (7 Months ago) I am making sales from my ads and my revenue has quadrupled which is unbelievable as I never though ads actually made money until I started using this amazing app. Even if you don't have a budget for advertising you can start with a minimal amount and scale your budget up or down when needed, and you can also expand your reach international and on several different platforms. If you are thinking of getting an agency to manage your ads, I'd suggest trying this app first, as no agency I've had in the past has been able to do what BlendAI has done for my business. I highly recommend this app especially if you have had no luck with expensive agencies, advertising yourself, or are like me and just can't work it out completely. The team a BlendAI are also there to answer all your questions and guide you through the set and process.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Love having you onboard! and glad we could help grow and scale your store :)

5 / 5 Share

March 5, 2024

Super helpful for onboarding and getting you started.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Great experience and a great trade secret when it comes not using traditional marketing agencies.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you've had a great experience with us! Keeping those trade secrets fresh and innovative is what we're all about. Thanks for choosing to step outside the traditional with us!

1 / 5 Share

Dec. 18, 2023

As a new clothing brand, I was excited to establish a unique identity rather than resorting to random dropshipping, and after researching various Shopify apps, I decided to give Blend a try. However, my experience with Blend has been less than satisfactory. My initial enthusiasm quickly waned when I felt that Blend did not consider my status as a new brand worthy of their assistance. It was disheartening to realize that, despite my aspirations to create something original, the app seemed more inclined to support established brands rather than helping emerging ones. The major setback was the perceived lack of support for new brands. Blend seemed to dismiss my endeavors, and the impression was that unless you're already a successful or well-known entity, you might not receive the attention or assistance you need. This attitude was a letdown, especially considering the emphasis many platforms place on supporting entrepreneurship and fostering growth. While I acknowledge that Blend may work well for others, particularly those with more established brands, the disregard for newcomers like myself was disappointing. As a business owner, I believe in reciprocal relationships, and it's disheartening when an app doesn't see the potential for growth in a new brand. In conclusion, Blend may be a suitable choice for certain businesses, but if you're a new clothing brand looking to create your own identity, be prepared for potential challenges and a lack of support from this app. I hope that Blend reevaluates its approach to accommodate the diverse needs of all businesses, regardless of their stage of development. As for me, I'll be exploring alternative options that better align with my vision for success.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

We genuinely appreciate your feedback and are sorry to hear your experience didn’t meet your expectations. We are committed to supporting brands of all sizes, new or established, with the same level of enthusiasm and assistance. Sustainable store growth, especially for stores operating under dropshipping models, can be challenging. Additionally, we noticed that your website is currently offline, which might have affected your experience. We’re here to help brands shine and would love to re-evaluate how we can support your unique journey.

5 / 5 Share

Dec. 4, 2023

What an amazing piece of software. It helped us tremendously in building our online presence for our store. If you lack the know how of advertising on-line and don't quite have the budget for an agency, this is definitely a must. One can start with a small budget and still get good returns. We even had to scale back our budget a bit, as there was so much demand for what we were doing. Galina and her team are great to work with. Very helpful and always willing to make suggestions on suitable content for Ads.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We think Galina is pretty good too ;)

5 / 5 Share

Nov. 30, 2023

I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to have helped ! onward and upward !

4 / 5 Share

Jan. 8, 2024

We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future

Using app

About 1 month

Total reviews

12

Average rating

4.3

5 / 5 Share

Oct. 11, 2023

The team at BlendAI go above and beyond, always willing to jump on a call and answer any question. Also massive help in the back end of things like when ads get rejected etc. After 3 months with Blend, we have seen ROAS of up to x 20 which is awesome for us. Highly recommend if you are a small, medium or even larger business with no in-house ads manager - they have your back!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Blend have been fantastic for us, we have seen a very positive ROAS and I am really looking forward to seeing our results through a full trading season in 2024 as we are predominantly a seasonal business. Blend have only had the last half of our busy period and they have certainly made a big impression, Dean was great during the onboarding but a special mention for Galina! She has been excellent from the very beginning and is always there to help if we need it, cannot praise her highly enough definitely a credit to Blend.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2023

For once marketing that works within a cost effective framework. We found Blend to be great team and Galina especially helpful and Michael an obvious smart guy who knows what he doing and happy to take on modest budgets and work up rather than risking big investments from the start..They have managed to return ROARS 10x plus consistently and the marketing seem to be going from strength to strength even in our seasonally quieter periods which up to now has been the period we have used their services so really looking forward to the busier end of year using this platform as an integral part of our online marketing . No tickets required here communication really good either by phone, email or google teams meeting cant recommend higher with our experience so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Blend and the team behind it are a fair few notches above outstanding. They will go over and above to help which is not only amazing, it's almost extinct when the norm of these times are faceless and voiceless support. It's especially great for small business, it's really so simple to use and you can get a campaign up in minutes. Highy recommended, excellent all over. Thank you @ Team Blend!

Using app

4 months

Total reviews

2

Average rating

5.0