All reviews

Rating Breakdown

  • 5
    84% (56 ratings)
  • 4
    4% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 99% (66)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2024

This App has been a huge help getting our paid marketing aligned and spend allocated better ! Great reporting and the support team is incredibly responsive. We saw results very quickly. Would highly recommend!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for the awesome feedback! We're thrilled to hear that Blend AI has helped optimise your online ads with super results 🌟

1 / 5 Share

Sept. 15, 2024

Has promise but is poor. Its most certainly is NOT automated and requires significant input. Also full ad customization isn't available. Avoid

Using app

3 months

Total reviews

7

Average rating

2.1

Developer Reply

Thanks for the feedback! Blend AI works best for brands that are ready to put in a little effort to see big results. If you're looking for a magic button without any input, we’re probably not the right fit. Best of luck!

5 / 5 Share

Sept. 9, 2024

Interface is really easy to use and the team at Blend are always on hand to resolve any issues that may occur.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

This app changed our business! Before Blend, we wasted so much money on agencies and training guides. The support is amazing, and the tool is super easy to use. It shows exactly what it's doing in the ad accounts and handles all the audiences, budgets, and data across all my ad channels. We wish we'd found it sooner!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

We've been running Blend for around a year now and have averaged 11x ROAS on our ad spend. To be totally honest, I was concerned in the early days, but with guidance from the Blend team and doing our own research, I'm happy with how it's progressing. We're preparing to run more ads currently and hope that we will continue to see the ROAS (if not better) that we've been achieving.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for sharing your journey we’re excited to keep supporting your growth! 🚀

5 / 5 Share

Aug. 22, 2024

Outstanding support! This app is incredibly user-friendly, and I've noticed a clear boost in sales since I started using it. Highly recommend!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're glad to hear you're enjoying the app and seeing those sales boost!

5 / 5 Share

Aug. 14, 2024

Das Team von Blend ist hervorragend. Für diejenigen, die nicht auf ADS spezialisiert sind oder keine Zeit haben, sich täglich damit auseinanderzusetzen, stellt Blend die optimale Wahl dar. Man kann alle Sorgen bezüglich ADS an sie abgeben und erhält meist bessere Ergebnisse. Daher ist es ideal für Personen, die die Kontrolle über ihre ADS abgeben möchten.

Using app

15 days

Total reviews

26

Average rating

5.0

1 / 5 Share

Aug. 13, 2024

Terrible experience. Sales plummeted and our ad spend went very high after we onboarded with Blend. We ended up cancelling due to the poor ROAS. After we cancelled, Blend continued to charge us for their platform and 10% of our adwords spend, even though we weren't using their platform. When we disputed it with Blend, the owner refused to refund us. We had to get our bank to block them from charging. Would not recommend.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Expectations are a curious thing—set them too high, and nobody's happy. Just to clear the air, sales didn’t plummet; in fact, during your short time using the app, they actually started growing. So while we appreciate the dramatic flair, it's important to set the record straight. As for the charges, they’re always retrospective because they’re based on your ad spend—this was explained multiple times. And let's not forget, a founder offered to discuss your experience, but you declined. Nevertheless—wishing you lots of success in your ecomm journey!

1 / 5 Share

Aug. 12, 2024

Our experience with Blend was incredibly poor. After trialling it across 2 of our businesses, we saw our sales plummet and our ad spend quadruple. Our short trial of blend cost us over $10K in advertising spend and blend fees. When we cancelled the accounts, Blend continued to bill us to the point we had to advise our bank to block their charges. We requested a refund of the platform fees we were charged by Blend, however they refused to even respond to this request.

Using app

15 days

Total reviews

4

Average rating

4.0

Developer Reply

We're more into marathons than sprints. And yes your ad spend increased, because you chose to increase it. The charges you mention are retrospective, these are based on previous ad spend. We tried explaining this a few times, sorry if it didn’t quite click. Not only did we respond to your request - the team offered a one on one meeting with our founder - which you declined. Accurate reviews should help everyone, so we just wanted to clear that up—no hard feelings, just keeping it real.

5 / 5 Share

July 18, 2024

Excellent, highly recommend Thiago and the Blend AI app. I like being able to upload my own creative and check up on the ROAS in real time rather than having to rely on an external agency. Thiago was a great help running me through how it all worked and was always on hand to answer any questions or help optimise my ads. I started with Meta ads and have just transitioned my Google PPC ads to Blend from a digital agency.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the fantastic feedback! We're glad you're enjoying the control and seeing results

1 / 5 Share

June 4, 2024

TERRIBLE EXPERIENCE. Joined Blend extremely excited with their salesperson describing their platform as an AI tool more powerful than Metas algorithm. I joined, my old adds went off and sales completely stopped. It was a week of no sales for our store losing thousands in revenue. Their uncaring staff finally notified me AFTER 1 WEEK it wasn't set up correctly. You have to connect your Shopify store, google analytics ect, for what reason I'm not sure. They say you need a few months to see positive results. My store already has a lot of data and I assumed Blend would leverage that data. NOT the case, they told me it has to make its own data, so you are almost starting from scratch again when you join blend. After around 10 days of paying for a monthly subscription to blend, I decided enough is enough and told them I want out, they didnt have to refund for the month but I want no more charges. I left them and have been doing great back using Meta and Google again (nothing will beat doing your adds directly on those platforms) (you will also get much better results using an agency if you don't know how to run adds. Today ( 1 month later) I have received a random charge from Blend after they already took my money for the month before. They have cost our store. We deleted the shopify app as soon as we left them. SHOPIFY - PLEASE DO SOMETHING ABOUT THIS COMPANY RIPPING SHOPIFY STORE OWNERS OFF. Once the app is deleted there should be no more charges, it is ridiculous that Shopify promotes a company like this in their app store. Everyone reading this review and considering this company, this app might seem easy and convenient, but your SALES WILL SUFFER. Look elsewhere guys.

Using app

11 days

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for taking the time to share your feedback. Although there are several inaccuracies in your review, we also understand that ecommerce can be challenging. When a store is trying to grow, it's important to follow basic principles. We always strive to help our clients succeed, We wish you the best of luck in the future

5 / 5 Share

May 14, 2024

Blend has been an incredible asset to boosting our stores online presence. It has been such a smooth process and the customer support is amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

Blend has been incredibly beneficial in enhancing our store's online presence. It's perfect for those who want to handle their online advertising in house and not take on the costs of an agency. You can begin with a smaller budget and still see returns. Then tailor the budget as you see fit. Working with the Blend team has been a fantastic experience. They are very supportive and always ready to offer advice on the best content for our advertisements.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Seamless and very effective Blend has definitely boosted my store's visibility and revenue. Customer service is top notch as well!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2024

After huge success using Blend with another online store for our business we decided to try it on another brand. You don't need the budget dollars for an agency and the personal service from the Team is exceptional, nothing seems to be too much bother. Sales have increased and you see results in days not weeks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

Blend has been a game-changer for us, with especially strong and growing roas on ads from our product feeds across Google and Meta in particular. The Team have been hyper-responsive since day one and I am v grateful also for the sophisticated technical inputs and AI-assisted optimisations. Where previously we relied on expensive agencies who made little impact beyond reciting a monthly performance report, we're now able to use that same money towards our advertising, and to spend more again because we're running profitable campaigns.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

It's been a privilege to help and watch the brand go from strength to strength! - thank you very much for taking the time to write about your experience

5 / 5 Share

March 12, 2024

This app is absolutely insane! I have advertised with Facebook since it started, doing it all myself without even making a sale. Then I was contacted by BlendAI and was immediately interested, but also thought it was too good to be true - How wrong I was! Since using BlendAI (7 Months ago) I am making sales from my ads and my revenue has quadrupled which is unbelievable as I never though ads actually made money until I started using this amazing app. Even if you don't have a budget for advertising you can start with a minimal amount and scale your budget up or down when needed, and you can also expand your reach international and on several different platforms. If you are thinking of getting an agency to manage your ads, I'd suggest trying this app first, as no agency I've had in the past has been able to do what BlendAI has done for my business. I highly recommend this app especially if you have had no luck with expensive agencies, advertising yourself, or are like me and just can't work it out completely. The team a BlendAI are also there to answer all your questions and guide you through the set and process.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Love having you onboard! and glad we could help grow and scale your store :)

5 / 5 Share

March 5, 2024

Super helpful for onboarding and getting you started.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Great experience and a great trade secret when it comes not using traditional marketing agencies.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you've had a great experience with us! Keeping those trade secrets fresh and innovative is what we're all about. Thanks for choosing to step outside the traditional with us!