Blend
Blend AI | Online Ad Automation | First-party data
Rating
4.2
feedback
59
chart
#4,207
All reviews
Rating Breakdown
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April 25, 2024
Blend has been a game-changer for us, with especially strong and growing roas on ads from our product feeds across Google and Meta in particular. The Team have been hyper-responsive since day one and I am v grateful also for the sophisticated technical inputs and AI-assisted optimisations. Where previously we relied on expensive agencies who made little impact beyond reciting a monthly performance report, we're now able to use that same money towards our advertising, and to spend more again because we're running profitable campaigns.
It's been a privilege to help and watch the brand go from strength to strength! - thank you very much for taking the time to write about your experience
March 12, 2024
This app is absolutely insane! I have advertised with Facebook since it started, doing it all myself without even making a sale. Then I was contacted by BlendAI and was immediately interested, but also thought it was too good to be true - How wrong I was! Since using BlendAI (7 Months ago) I am making sales from my ads and my revenue has quadrupled which is unbelievable as I never though ads actually made money until I started using this amazing app. Even if you don't have a budget for advertising you can start with a minimal amount and scale your budget up or down when needed, and you can also expand your reach international and on several different platforms. If you are thinking of getting an agency to manage your ads, I'd suggest trying this app first, as no agency I've had in the past has been able to do what BlendAI has done for my business. I highly recommend this app especially if you have had no luck with expensive agencies, advertising yourself, or are like me and just can't work it out completely. The team a BlendAI are also there to answer all your questions and guide you through the set and process.
Love having you onboard! and glad we could help grow and scale your store :)
Feb. 23, 2024
Great experience and a great trade secret when it comes not using traditional marketing agencies.
Thrilled to hear you've had a great experience with us! Keeping those trade secrets fresh and innovative is what we're all about. Thanks for choosing to step outside the traditional with us!
Dec. 18, 2023
As a new clothing brand, I was excited to establish a unique identity rather than resorting to random dropshipping, and after researching various Shopify apps, I decided to give Blend a try. However, my experience with Blend has been less than satisfactory. My initial enthusiasm quickly waned when I felt that Blend did not consider my status as a new brand worthy of their assistance. It was disheartening to realize that, despite my aspirations to create something original, the app seemed more inclined to support established brands rather than helping emerging ones. The major setback was the perceived lack of support for new brands. Blend seemed to dismiss my endeavors, and the impression was that unless you're already a successful or well-known entity, you might not receive the attention or assistance you need. This attitude was a letdown, especially considering the emphasis many platforms place on supporting entrepreneurship and fostering growth. While I acknowledge that Blend may work well for others, particularly those with more established brands, the disregard for newcomers like myself was disappointing. As a business owner, I believe in reciprocal relationships, and it's disheartening when an app doesn't see the potential for growth in a new brand. In conclusion, Blend may be a suitable choice for certain businesses, but if you're a new clothing brand looking to create your own identity, be prepared for potential challenges and a lack of support from this app. I hope that Blend reevaluates its approach to accommodate the diverse needs of all businesses, regardless of their stage of development. As for me, I'll be exploring alternative options that better align with my vision for success.
We genuinely appreciate your feedback and are sorry to hear your experience didn’t meet your expectations. We are committed to supporting brands of all sizes, new or established, with the same level of enthusiasm and assistance. Sustainable store growth, especially for stores operating under dropshipping models, can be challenging. Additionally, we noticed that your website is currently offline, which might have affected your experience. We’re here to help brands shine and would love to re-evaluate how we can support your unique journey.
Dec. 4, 2023
What an amazing piece of software. It helped us tremendously in building our online presence for our store. If you lack the know how of advertising on-line and don't quite have the budget for an agency, this is definitely a must. One can start with a small budget and still get good returns. We even had to scale back our budget a bit, as there was so much demand for what we were doing. Galina and her team are great to work with. Very helpful and always willing to make suggestions on suitable content for Ads.
Thank you so much for your kind words! We think Galina is pretty good too ;)
Nov. 30, 2023
I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!
We are glad to have helped ! onward and upward !
Jan. 8, 2024
We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future
Oct. 11, 2023
The team at BlendAI go above and beyond, always willing to jump on a call and answer any question. Also massive help in the back end of things like when ads get rejected etc. After 3 months with Blend, we have seen ROAS of up to x 20 which is awesome for us. Highly recommend if you are a small, medium or even larger business with no in-house ads manager - they have your back!
Aug. 2, 2023
Blend have been fantastic for us, we have seen a very positive ROAS and I am really looking forward to seeing our results through a full trading season in 2024 as we are predominantly a seasonal business. Blend have only had the last half of our busy period and they have certainly made a big impression, Dean was great during the onboarding but a special mention for Galina! She has been excellent from the very beginning and is always there to help if we need it, cannot praise her highly enough definitely a credit to Blend.
July 22, 2023
For once marketing that works within a cost effective framework. We found Blend to be great team and Galina especially helpful and Michael an obvious smart guy who knows what he doing and happy to take on modest budgets and work up rather than risking big investments from the start..They have managed to return ROARS 10x plus consistently and the marketing seem to be going from strength to strength even in our seasonally quieter periods which up to now has been the period we have used their services so really looking forward to the busier end of year using this platform as an integral part of our online marketing . No tickets required here communication really good either by phone, email or google teams meeting cant recommend higher with our experience so far.
July 6, 2023
Blend and the team behind it are a fair few notches above outstanding. They will go over and above to help which is not only amazing, it's almost extinct when the norm of these times are faceless and voiceless support. It's especially great for small business, it's really so simple to use and you can get a campaign up in minutes. Highy recommended, excellent all over. Thank you @ Team Blend!
May 25, 2023
Such a lovely company to work with... Explain everything really well and go over everything in great detail and point out the areas that need improving. They create a very caring relationship towards your business. Very happy with our ROAS over the past month and look forward to a growing relationship in the future with our ads campaign. Big shout out to Galina for looking after us :)
May 16, 2023
Blend is AMAZING! I have been using Blend since 2021 and I love everything about this platform. The onboarding process and customer service is incredible, Michael the co-founder always ensures my ads are running smoothly and the care factor from Blend is unmatched. Unlike big marketing agencies that don't actually care about small businesses, Blend is great because they actually care and want your business to succeed. You can set your daily budget as low as you like and increase it based on results. I love how I can design my own ads and upload them in a matter of seconds. Highly recommend Blend to anyone who is wanting to grow their online business!
May 13, 2023
i connected my account, not sure what is happening in the background. there is no control to adjust the campaign. no response from customer care.
March 21, 2023
The return on ad spend is way to low to justify the exorbitant monthly commission rate of 10%. The app and its team deliver very little value over a free product feed app . Customer service was good in the beginning but quickly fades into the distance after the first month or so.
Dan, thank you for taking the time to share your feedback about our app. We're sorry to hear that your experience hasn't lived up to your expectations. However, we would like to address some of the points you mentioned in your review to ensure a fair assessment of our service. Firstly, we're glad to hear that our customer service was initially satisfactory. Our team strives to provide prompt and efficient support, and we're happy to know that all of your requests were answered within a few hours. Regarding the ROAS and the fee, we understand your concerns, however, it's important to note that we were able to achieve over 10x ROAS for your account, which is a relatively high result given the circumstances. The suspension of your Facebook Ad Account due to policy violations was beyond our control, and it may have impacted the overall performance. We always aim to deliver value to our clients and work diligently to optimize campaigns for the best possible results. It's unfortunate that the situation with your suspended accounts may have overshadowed the value our app. We encourage you to reach out to us so we can discuss your concerns further and explore potential solutions to improve your experience.
Feb. 20, 2023
we are amazed of this app, service, everything, I considered my self a good marketer and this is great !
Feb. 15, 2023
We have been using Blend for nearly three months, we were previously using another automated system and getting very poor ROAS with no support. In the last month Blend has really shown great fruition and is generating a lot of traffic and sales at a very reasonable Cost per Acquisition particularly on Facebook, which I thought had died since iOS14 updates. Support has been really good with an amazing initial introduction by Dean and we also receive a video each month summarising what is happening with the campaign and pointers to scale from Fiona, to be honest we have not even actioned these pointers yet as we wanted to give it three months. We're looking forward to new growth this year now with the help of Blend.ai
Feb. 13, 2023
Hi, We have been using Blend for five months across three sites. Their service is top end and the increase in traffic continues to grow. Highly recommend Blend. Top Class!