Black Umbrella Jewelry review for Blockify Fraud Filter, Blocker
July 28, 2025
I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.
Hi, We’re truly sorry to hear about your disappointing experience with Blockify. Your feedback is extremely valuable, and we sincerely apologize if our support and solutions didn’t meet your expectations. It’s clear we failed to address your concerns effectively, and we understand your frustration—especially regarding the bot traffic issue and the suggestions that didn’t align with your needs. We take full responsibility for not providing a clear, actionable resolution during your attempts with the app. Our team is actively working on improving both our detection accuracy and support process to ensure cases like yours are handled better. If you’re open to it, we’d love to revisit your setup with our senior technical team to provide a tailored solution and make up for your lost time. Thank you again for sharing this honest review—it helps us grow and improve. Please reach out directly to [email protected] or reply to our direct support email if you’d allow us one last chance to make things right. —The Blockify Team
Blockify ‑ Fraud filter, IP Blocker & country blocker