Blockify Fraud Filter, Blocker
The reviews for the Blockify Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users consistently praise the app for its ease of use, effectiveness in blocking unwanted bot traffic, and quick response times from the support team. Many reviewers mention specific support representatives by name, emphasizing their helpfulness and knowledge in guiding users through the setup process and resolving issues. The app is commended for its ability to protect online stores from fraudulent activities such as card testing and spam, ultimately providing peace of mind to merchants. However, there is a notable negative review that criticizes the wording of the country blocking feature, leading to unintended website downtime. Despite this, the majority of feedback reflects a high level of satisfaction with the app and its customer service.
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great app
We’re glad you’re enjoying Blockify Fraud Filter, Senzio! If you ever need anything, our team is here to help.
Esperienza davvero utile. Gentile e rapido nel fornire soluzioni..
Grazie mille per la splendida recensione! Siamo felici che la tua esperienza con Blockify Fraud Filter sia stata utile e che il nostro supporto ti abbia aiutato rapidamente. Se avessi bisogno di ulteriore assistenza, il nostro team è sempre qui per aiutarti 🚀
This app is highly useful, and the customer support is excellent. It provides outstanding protection for my store
Thank you, Techbros! We're thrilled Blockify Fraud Filter is helping protect your store and that you've had a great support experience. If you ever need assistance, our team is always here to help 🚀
Install App to stop traffic form one country. But nothing happen, junk App
Hi Global Seafoods North America, We are so sorry to hear that the app didn't work as expected to block traffic from that specific country. This is definitely not the experience we want for you, as Blockify is built specifically to handle these types of restrictions easily. Our support team has already reached out to you directly to investigate what went wrong and help get this configured correctly for your store. Please check your inbox when you have a moment. We would love the opportunity to solve this issue for you and hopefully earn a second chance! Best regards, Kaylee - CS Lead from Blockify team
I had issues with my Chat AI for my store, Blockify was blocking the crawl. Lynn was so helpful she whitelisted the bot supported me throughout the process. As i don't have a tech background her help was greatly appreciated. Thanks Lynn!
Thank you, FYMENAH! We’re delighted Lynn could help whitelist your Chat AI bot and support you throughout the process. If you ever need assistance, our team is always here to help 🚀
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