Blockify Fraud Filter, Blocker
The reviews for the Blockify app are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the effectiveness of the app in blocking fraudulent orders and bot traffic, helping to maintain the integrity of their online stores. The support team, including individuals like Louis, Demi, Anna, and Tina, received high praise for their patience, knowledge, and helpfulness in guiding users through the setup process and resolving issues. Users also appreciated the app's ease of use and the flexibility it offered in customizing rules to block suspicious activity. However, there was one negative review that mentioned confusion with the country blocking feature, leading to unintended consequences.
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Awesome support. Real people respond to me quickly in real time through their online chat. the system works well and my site feel much more protected against bots and credit card testers. Thanks for the help Tina and the rest of the team.
Great support and a very helpful team! Tracy was responsive and helped us find a solution for our specific fraud prevention needs. Really appreciate the support!
Thank you so much for your kind feedback 🙌 We’re thrilled to hear that Tracy was responsive and helped you find a solution tailored to your specific fraud prevention needs. We’ll be sure to pass along your appreciation to her, she’ll be very happy to hear it 😊 It means a lot to know our team could support you effectively. If you ever need anything else, we’re always here to help 🚀
Thank you so much for your 4‑star rating 🙌 We truly appreciate your support and are glad to know you had a positive experience with us. Your feedback means a lot to our team. If there’s anything we can improve to make your experience a full 5 stars, we’d love to hear from you. We’re always here and happy to help 🚀
Great product, and even better customer service. Anna helped solved our problem, explained the issues and provided a solution...and a follow up! Amazing person.
Thank you so much for this wonderful feedback 🙌 We’re thrilled to hear you’re enjoying the product and had such a great customer service experience. Anna will be so happy to know she was able to help solve the issue, explain everything clearly, provide a solution, and follow up with you. We truly appreciate your kind words and support. If you ever need anything else, we’re always here to help 🚀
I was seeing a MASSIVE amount of unwanted bot traffic originating from Singapore, and Blockify allowed to to easily set up a rule (for free!) to block all these bots from accessing Checkout. In the weeks before I installed the app, I was seeing over 350,000 sessions from Singapore with zero orders placed; now I'm only seeing a few sessions a day. When I was surprised to still see a small bit of traffic from Singapore, Blockify support helpfully explained that seeing some traffic from Singapore in my Shopify/Google analytics is expected; these bots will still show up and probe the site, but they aren't able to reach Checkout =)
Thank you so much for sharing this detailed experience 🙌 We’re really glad to hear Blockify helped you quickly set up a free rule to block the unwanted bot traffic from reaching Checkout. Going from hundreds of thousands of suspicious sessions to only a few per day is exactly the kind of protection we hope to provide. We also appreciate you highlighting our support team’s explanation about analytics behavior. You’re absolutely right, some bot activity may still appear in Shopify or Google Analytics as they probe the site, but the important part is that they’re no longer able to access Checkout. Thank you for trusting Blockify to help protect your store. If you ever need help fine‑tuning your rules or checking anything further, we’re always here to help 🚀
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