Blockify Fraud Filter, Blocker
The reviews for the Blockify Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Users consistently praise the app for its ease of use, effectiveness in blocking unwanted bot traffic, and quick response times from the support team. Many reviewers mention specific support representatives by name, emphasizing their helpfulness and knowledge in guiding users through the setup process and resolving issues. The app is commended for its ability to protect online stores from fraudulent activities such as card testing and spam, ultimately providing peace of mind to merchants. However, there is a notable negative review that criticizes the wording of the country blocking feature, leading to unintended website downtime. Despite this, the majority of feedback reflects a high level of satisfaction with the app and its customer service.
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Vivian was extremely helpful and knowledgeable. She helped us mitigate bot orders and gave us a lot of great insight and information on how best to set up our site. Highly recommend their support team.
Thank you, Tuel Skincare! We’re delighted to hear Vivian was so helpful in mitigating bot orders and sharing valuable setup insights. We’ll be sure to pass along your kind words. 🙌 If you ever need anything, we’re always here to help 🚀
I really like this app. I've been using the free version since I created my shopify site to see how the basic functions work and am upgrading to the enterprise tier to lcok down more security. Support has been good whenever I've contacted them as well. I'd recommend for anyone that's serious about their site security.
Thank you so much for your thoughtful feedback! We’re glad to hear the free version helped you get familiar with the basic features and that you’re now upgrading for stronger security. It’s great to know our support team has been helpful whenever you reached out. We truly appreciate your recommendation and your trust in us to help protect your Shopify site 🚀
Top Service! Great Support from Margaret. Thanks
Thank you for the 5-star review, DopeThreads! We’re delighted Margaret could provide such great support. We’re always here if you need anything else 🚀
Amazing customer service, very helpful in assisting with setting up rules to block fraudulent attempts.
Thank you so much for your feedback! We’re glad our team could help you set up rules to block fraudulent attempts. We truly appreciate your support and are always here if you need anything else 🚀
Thank you for the 5 stars! We’re happy to know you’re satisfied and truly appreciate your support. If you ever need help, we’re always here 🚀
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