Blocky
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include excellent customer support, especially from a team member named Anne who was praised for being professional, helpful, and dedicated. Users appreciated the app's new updates, customizable blocks, and user-friendly experience. Some reviewers described the app as a game-changer, mentioning its ease of use and ability to enhance the design of their Shopify store. On the other hand, negative feedback focused on billing issues, lack of AI functionality as advertised, coding errors, and difficulties in canceling subscriptions.
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After I canceled my subscription, they deleted absolutely everything from my website! All my content is gone. This is completely unacceptable and ruined months of hard work. Avoid this app at all costs!
Hi, this is Anne from Blocky. I’m very sorry to hear about your experience. To clarify what may have happened, the “Delete All Data” option may have been selected during cancellation. This option is provided so merchants can fully remove Blocky’s sections and related code from their theme and avoid leaving unused code behind. This should only remove sections created through Blocky. Your products, images, and other Shopify store data should still be available. We would be happy to investigate this further and help determine exactly what happened. We have already reached out to you directly, and you can also contact us at [email protected].
Great customer support! Anne from the support team provided excellent support throughout the entire process. She was kind, responsive, and genuinely willing to help. Thank you, Anne! The product itself is also very useful. You can easy clone Shopify stores with AI, which can save a lot of time when building or analyzing stores.
I had billing issues after deleting the app. Anna from customer support was very professional in helping me with this. Thank you.
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