Blocky
The reviews for the Blocky app are a mix of positive and negative feedback. Positive aspects include excellent customer support, with specific mentions of helpful and professional team members like Anne. Users appreciate the app's ease of customization and new updates that make it user-friendly. On the other hand, negative reviews highlight issues such as content deletion after canceling subscriptions, billing problems post-uninstallation, and disappointment with the app's functionality not meeting expectations, especially in terms of AI capabilities.
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Grace was really nice and helpful throughout the whole process. Her assistance was quick and she made sure everything was taken care of. She kept me updated and was able to get my issue resolved without any hassle. Really appreciate her help! Thank youuu!
After I canceled my subscription, they deleted absolutely everything from my website! All my content is gone. This is completely unacceptable and ruined months of hard work. Avoid this app at all costs!
Hi, this is Anne from Blocky. I’m very sorry to hear about your experience. To clarify what may have happened, the “Delete All Data” option may have been selected during cancellation. This option is provided so merchants can fully remove Blocky’s sections and related code from their theme and avoid leaving unused code behind. This should only remove sections created through Blocky. Your products, images, and other Shopify store data should still be available. We would be happy to investigate this further and help determine exactly what happened. We have already reached out to you directly, and you can also contact us at [email protected].
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