BLOOP Referral Program, Reward
BLOOP Referral Program, Reward - Shopify App Store
Rating
4.9
feedback
148
chart
#942
All reviews
Rating Breakdown
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Dec. 6, 2024
Pretty good app. Jennie was very helpful with a problem and took care of the migration to the new version which is much better. Thank you!
Dec. 2, 2024
very easy for people to cheat the system and refer themselves. It was a disaster when we used it.
Hi there, This is Jennie from True Crafts team. On behalf of the whole team, I sincerely apologize for any inconvenience you’ve had with our app. Regarding your concern, I’d like to reassure you that it’s not possible to cheat the system by referring oneself to receive a discount. For the referee: + The referee must be a completely new account, and our app verifies all emails to ensure they meet the requirements to receive a discount code. + After entering their email and receiving the code, they must use the same email to place an order for the discount to be applied. For the referrer: The referrer will only receive their discount code once the referee successfully places an order using the discount code created by BLOOP. Additionally, this order must have a "paid" and "fulfilled" status for the referrer to qualify. => This means the referrer cannot use the referee’s discount (referred friend). We also sent you an email earlier to explain this in detail but haven’t heard back yet. If there’s anything you’d like us to clarify or if you’ve run into any issues, please feel free to reach out - we are willing to assist you. Thank you so much for your understanding, and we are looking forward to hearing you soon at [email protected] or via our Live Chat from the app! Warm regards, Jennie.
Nov. 12, 2024
The app is very simple and offers quite basic features (especially in terms of reporting), but is perfect if you only want to set up a referral program. The team is incredibly helpful and has made lots of efforts to improve the app so that it fits our needs. Jennie is always available and offers great support. Would definitely recommend if you're looking for a referral app!
Oct. 31, 2024
WONDERFUL experience. We had an awful experience with another app, which left us needing an app for a campaign at the last minute. The support here is outstanding. Jennie and the team helped us with a reasonably complicated DNS setup and had us up and running in no time. I recommend this app 100% and looking forward to watching it grow.
Oct. 25, 2024
Nice apps!!! And the support advisor Jennie is very professional and kind, she deserve 5 stars!
Oct. 22, 2024
Really easy to set up and Jennie is so helpful. We had the icon blocking buttons on the menu which was a little tricky but they have organised to modify it so when the menu opens it disappears - top quality help and really great support could not recommend enough!
Oct. 17, 2024
Overall it's pretty good. Super easy to implement but pretty difficult to customize. Especially if you're using a custom theme with customized fonts, sizes, etc and you want everything to match.
Oct. 16, 2024
Just installed the App and got immediate helpful support. Thank you for that. Further I will now go through a test period and decide from there.
Oct. 15, 2024
Great team! Helped us a lot with setting up the sender email and sharing link domains!
Oct. 12, 2024
This referral app is perfect, exactly what I needed! It's necessary for me to have excellent customer support when choosing an app, if it doesn't, I won't be using it for long. This is not the case with BLOOP. Jennie was very friendly and quick to respond to each of my questions. Highly recommended!
Oct. 10, 2024
Just getting started but the first impression is great. Easy to set up with all the important funcions for our shop at hand. Looks like a perfect fit for us.
Oct. 10, 2024
THe team is amazing! They did a customized button for me. I designed it and they helped implement it into the website for FREE! What an incredible team. My only complaint is that the app doesn't automatically assign my subscribers a referral link that I can just send to them. I feel like my customers don't want to go through the extra step to put their email in to receive a link. Also, you can't customize a page to be a referral page. Furthermore, you can't customize the website to send the referrals to purchase.
Hi Henry, It's Jennie here, thank you so much for your kind review! It was truly a pleasure assisting you. Regarding the three features you mentioned - the referral page, post-purchase popup, and the automatic generation of referral links to send to customers – I'm happy to confirm that all of these features are available within our app. I sent you an email a few hours ago with detailed instructions on how to use them effectively. Please feel free to reach out if you have any questions, and I look forward to hearing from you soon. Warm regards, Jennie