BLOOP Referral Program, Reward
BLOOP Referral Program, Reward - Shopify App Store
Rating
5.0
feedback
97
chart
#1,588
All reviews
Rating Breakdown
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May 29, 2024
Very useful app that's being updated from the ground up. I look forward to it being even more convenient and easy to use. Jennie from the support team couldn't be more helpful.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Feb. 6, 2024
From day 1 Jena has been extremely helpful, and very quick to respond to any questions or requests we have. Even if the app doesn't have a specific feature, they are quick to discuss options of what will be possible, and how long it will take to develop a fix for our issue, or the feature we are requesting. Extremely helpful, supportive, and friendly.
Thank you for your 5 star review! We are very pleased that you are satisfied with Jena's support. We always strive to respond quickly and helpfully to your questions and inquiries. Thank you again for your feedback!
Dec. 28, 2023
My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.
Nov. 21, 2023
This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!
Thank you so much for your 5 star rating! We are so glad to hear that you find the app well designed and easy to set up and customize. We especially appreciate your positive comments regarding our customer service - we are always here to help provide a friendly, quick, and effective experience. Thank you again for your review!
Aug. 13, 2023
Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!
Thank you so much for your 5 star rating! We are very pleased to hear that you are so impressed with our agent's exceptional customer service, response time, and follow-up skills. We appreciate your feedback and strive to continue providing an excellent user experience.
Aug. 11, 2023
Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.
Thank you for your kind words! We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application. Thank you again.
May 16, 2023
I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.
Thank you so much for your 5-star rating! We are thrilled to hear that our customer service team provided a positive experience and that you are eager to get going with your settings. Again, thank you so much for your review!
April 28, 2023
Amazing app and even better support. Jolie was fantastic in guiding me through set up and the app itself has great features for the price point. Highly recommend.
Thank you so much for your 5 star rating! We appreciate your kind words about Jolie and the app itself. We strive to provide an amazing app and excellent support. Thank you for your recommendation. We look forward to continuing to provide our users with a positive experience!
April 25, 2023
I am gonna start to thank "Jolie Nguyen" to the support she had for us, that really helped us a lot in our journey and never failed to update us in case of issues and fix it in a short time. Bloop is a recommended app not only for your needs but also because of the friendly staff that is always there to help you !!
Thank you so much for your 5 star rating! We appreciate your support and glad that you have enjoyed our app. We will continue to deliver the best customer service and experience. Thank you for being part of the BLOOP family.
April 14, 2023
Jena was so helpful in explaining my request clearly. In fact the interface is fairly straightforward but the 'advanced options' always scare me. Looking forward to using the app to grow the business. Karen, Stickers4Walls.
Thank you so much for giving us 5 stars! We are so glad that our agent was able to explain the request to your satisfaction. We are happy to hear that you are looking forward to using our app to grow your business and we appreciate your positive feedback. Thank you again for your positive review!
June 26, 2024
Now a year later... still happy and excellent customer support! Update 5 months later: The app continues to work well and the customer support is fantastic. I installed the BLOOP app a week ago and so far am happy with how it works. I had a few questions as I set it up and Jolie Nguyen was very quick to respond and even follow up. The price is good and it's exactly what my customers have been asking for.
Thank you so much for your 5 star rating and for your kind words about our customer support team. We are thrilled to hear that our app is meeting your needs and that you are happy with how it works. Thank you for your feedback - it means a lot to us!
April 5, 2023
We have been using this app for our store for more than a year, and so far, we have never had any significant issues; even if we had a problem, they helped us quickly. My last issue was a custom URL problem, and Jennie as a supporter, and the technicians Tung Phung Viet and Ninh Nguyen Van gave us fantastic support. I recommend this app to everyone who needs a referral app; they should use it before trying other apps. Thanks for the amazing support and service!
Thank you so much for your amazing 5 star rating and kind words! We are delighted that you had a great experience with our app and that our agents were able to successfully address your custom URL problem. We are so glad that you would recommend our app to other users and that you have been a loyal customer for the last year. We really appreciate your support and look forward to assisting you for years to come.
March 20, 2023
I had a wonderful experience with Jennie and the tech guy Nguyen The Huy, when installing the app. The quick and efficient response, along with their friendly and helpful demeanor, undoubtedly contributed to my positive experience. Jennie's ability to answer all my questions on the first try is commendable. It shows that she has a deep understanding of the app and is an expert in providing technical support. Moreover, the explanations provided by Jennie were clear and easy to follow, making the installation process smooth and hassle-free. It's impressive to note that Jennie was not only able to provide assistance during the installation process but also resolved your technical issues efficiently within the next hour. Overall, I can say with confidence that Jennie's support has been exceptional. Her professionalism, knowledge, and dedication to resolving my issues promptly and efficiently have exceeded my expectations. Her contributions have made my experience with the app enjoyable and stress-free.
Thank you so much for your 5-star rating! We are so glad to have been of assistance, and that your experience with our agents was positive. We appreciate your kind words and are delighted that you experienced such quick and efficient response times with a friendly and helpful demeanor. We are very proud of Jennie, her expertise and deep understanding of the app, and her ability to provide clear explanations. We also thank you for noting our quick response to resolving your technical issues. Your feedback is valuable to us and we thank you for taking the time to share your experience with us.
March 6, 2023
I recently started using the BLOOP app to create a referral program for my business, and I have to say, I'm really impressed with the features and design of this app. The user interface is clean and easy to navigate, and I was able to set up my referral program in just a few minutes. One of the things I really appreciate about BLOOP is the flexibility it offers. I was able to customize the program to fit my specific needs, with options to set different referral rewards and expiration dates. The app also offers detailed analytics, so I can track the success of my program and make adjustments as needed. But what really sets BLOOP apart is their customer support. I had a question about the app's features, and Jena from their support team was incredibly helpful and responsive. She went above and beyond to ensure that I had everything I needed to make the most of the app. Overall, I highly recommend BLOOP to anyone looking to set up a referral program for their business. The app is well-designed, easy to use, and backed by a fantastic support team.
Thank you so much for your kind words and 5 star rating! We are truly happy to see that you have been able to set up your referral program quickly, customize the program to meet your specific needs, and make use of the detailed analytics to track the success of your program. We do appreciate the recognition you have given to our customer support team and hope this level of service will continue to be helpful. Thank you again for your kind words and for choosing BLOOP.
Feb. 21, 2023
Just installed this app, the paid for version, and had a couple of questions regarding installing it. We are using the Out of the Sandbox Turbo Theme and it seems like the Pop-Up box needed tweaking to display all the fields correctly. Contacted Support and the response was lightning fast. Jolie Nguyen and the dev Nguyen Van Ninh clarified a couple of things, checked my installation and tweaked the Pop-Up. We went for the paid version as it allows a lot more branding customisation. Now it's working well, we'll see how it performs. Very good experience.
Thank you so much for your glowing 5-star review! We are delighted that your experience with our Support team was lightning fast and that you appreciate the features in the paid version. We are glad that the pop-up box is now working well for you and we look forward to seeing how it performs. Thank you again for the kind words!
Feb. 13, 2023
Really good customer service from Jena Nguyen! really friendly and very helpful - i am new to the app so wasn't sure if it was working, she was able to give me direction on how to test it appropriately. look forward to seeing how this app perfoms!
Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Jena and that you are excited to use the app. We really appreciate your feedback. Thank you!
Jan. 18, 2023
It's a fantastic program that accomplishes precisely what we needed it to. We were looking for an app to help us solve a problem with referring our customer to their friends. We chose Bloop Refferal & Rewards because it provides for comprehensive customization, including the ability to submit your own design. This software was also quite simple to use, which was a huge plus. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels is very easy and they look professional. Support is also very helpful and they fixed all problems quickly. We had a minor glitch with the app at first, but Jennie P and their tech guy Nguyen Van Ninh, Nguyen Khac Hiep, Pham Khanh Thien were right on top of it and had it fixed. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. I'd strongly advise anyone wishing to use Referral Program to use this app. Highly recommend!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 6, 2023
I've been searching for a straightforward referral program app that can provide benefits for both clients. I've tested a number of apps, some of which were more expensive, but the BLOOP app is ideal for my needs and simple to personalize. I sincerely recommend the BLOOP Rewards & Referrals app because it performs well. You should give this app a try, even on the free plan, as it has a ton of features that meet my needs. To make the app even better every day, they have also released a ton of new features. The best course of action is to simply ask Jena for help. She helped me resolve the problems in the best possible way. She is very helpful and patient, and she works very quickly and precisely. I mentioned at the beginning of the testing period that there are many details to make use of and that Jena had already provided me with all of the answers to my questions regarding the app. The rules helped me pick things up quickly. This was delightful and worked perfectly. I'm so grateful to Jena. The BLOOP Rewards & Referrals app is fantastic and runs without a hitch. I heartily endorse it.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 3, 2023
Very responsive customer support. Jolie Nguyen really knows what she is doing. However, the app has very limited customization. But the good thing is you can request a feature or ask them to do the customization for you.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!