All reviews

Rating Breakdown

  • 5
    94% (199 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (203)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2022

There were issues with multiple auto-segments being created on Shopify via Bloop. However, the service team represented by Jena was extremely helpful in resolving the issue for the business and ensuring flow.

Store

GO DESi

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 28, 2022

I've been looking for a simple refer a friend app that can offer percentage-based rewards for both customers, Bloop is perfect for what I need it for and is very easy to customise. I had a slight issue getting the widget to appear on a bespoke page, however, Jena from customer service and Pham Khanh Thien their Dev both helped me resolve this very quickly. They keep me updated at every step of the process and fixed and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service which can make all the difference between keeping an app and deleting it. I know that if I run into any future issues, Jena and Pham will be able to help me.

Store

pawable

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2022

Nous utilisons ce module pour notre parrainage. Super application et service client au top j'en suis ravi. Ils ont pu faire des développements sur mesure très rapidement afin de répondre à nos besoins. Encore merci pour votre aide précieuse

Store

ambioz

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 20, 2022

the app works great and increase a lot our customer loyalty Gigi Nguyen was great in our support and we solved the problem in just 2 mails.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

2 / 5 Share

May 12, 2022

I set up the BLoop app, turned the system on for less than one minute, and we seem to be getting "referrers" coming in fast and furious. However, I did not want that. Turned the app on and the off again. Still referrers coming in. I sent messages to the help desk, but since they are not in my time zone, I cannot wait to get their fix. I have to delete the app to ensure our customers are not having a bad experience.

Using app

16 days

Total reviews

3

Average rating

4.0

5 / 5 Share

May 11, 2022

Ich habe die App im kostenfreien Modus installiert um zu schauen wie es angenommen wird. Handhabung ist einfach und der Support durch Gigi und Tien Loc als Programmierer ist super schnell!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 19, 2022

Very helpful!! And easy to contact through Whatsapp. I've had some technical problem with the integration between shopify and bloop but Gigi the supporter and Viet Tung the technician were quick and ready to help and solved my problems! perfect

Store

AVEA

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 10, 2022

I am using this app to help my business grow and reach a wider audience. I really struggled at the beginning because I am not great with IT but Gigi came to the rescue and helped calm me and my concerns, her patience was amazing, I was then given extra support from Viet Hoang, who was also fantastic, and within 30 mins, my refer a friend scheme was up and running. I would absolutely recommend this company to all my friends who are starting there own business.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 2, 2022

Very nice app. The support is really good and they are making some customisations for me, free of charge, which will make it fit my store even better. A big thank you Thank you to Stephanie and Amber for their hard work in organising this with me and the technician Tung for making the customisations possible. I would definitely recommend this app if you are looking for a referral app, it is very simple to use, does a good job and has a great free plan. Whereas others are quite expensive and complicated. Does the job of referrals well, I'm hoping that with the changes I can start to se some real good results.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 1, 2022

Great app and it has all functions I need, Amber and Tung were very helpful and they addressed all technical questions I had. The customer service is very friendly

Using app

2 months

Total reviews

19

Average rating

3.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 17, 2022

I recommend 100% this app not only for its user-friendliness and effectiveness - but also for the AMAZING customer service provided ! I wanted to customise my referral program page with icons and specific fonts and colours, and Amber and Tong from the CS team were incredibly helpful and very dedicated in their job to make the best referral program page possible for me. Amber was super reactive in the chat box and was always available to help for anything I asked, which was greatly appreciated. And all of this free of charge! Can't recommend this app enough.

Using app

13 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 17, 2022

So far so good. This is my first referral app experience. It hasn't driven many sales yet but that's my own issue, and I appreciate that Bloop offers a fair price. GIGI in customer service was very helpful.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 15, 2022

We are using this app because it does not require customers to log in to start benefit of referrals which makes it easy to use for customrs, and also can be customized inside the app and outside using css/js which can be very flexible 5/5, Big thanks to GIGI and Viet Tung !

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 8, 2022

I used this app in order to bring more customers. Stephanie answers all my questions and set this up in 10 minutes. Looks really nice and promising. Thank you, Stephanie. :)

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 10, 2022

Was initially considering a different app, but the exceptional customer service from Bloop won me over. Steph went above and beyond in helping me on the chat feature and responds quickly. Their developer Và Tung was able to implement technical fixes very promptly. The customer service team is among the best I've found on Shopify apps.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 22, 2021

This is a very easy to install and useful app. The customer service has been top-notch. Highly recommend!

Using app

21 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 1, 2021

Excellent referral tool, easy to implement and with tremendous potential, it has helped us a lot since we implemented it in our store

Store

Finkel

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Jan. 29, 2022

Update- there were issues that came up and the team (GiGi, Viet Hoang and Vi Tu) took care of it without hesitation! Though there are some added features to make this app better, it’s still a great app and an even more wonderful team behind it! :) The app basically does everything we need it to, super amazing service from the team helping troubleshoot and fix the initial issues we came across. Some improvements would make much better: some stops in place to not allow for self-referrals, also options to let the referrer to stack their earned discounts.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Nov. 19, 2021

Very nice app, useful for us, thanks for your valuable support. we are happy to found this application.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Nov. 17, 2021

I'm very happy with the application. The development team helped me 100% through my problems. I'm so happy to have found this application

Store

Alveroa

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.