BLP Referral Program Affiliate
BLOOP Referral & Affiliate Marketing - Shopify App Store
Rating
4.8
feedback
211
chart
#1,139
All reviews
Jan. 12, 2025
January '25 I had some issues with the app but thankfully the team came to help me with an upgrade. They are great to work with. June '24 Now a year later... still happy and excellent customer support! Update 5 months later: The app continues to work well and the customer support is fantastic. I installed the BLOOP app a week ago and so far am happy with how it works. I had a few questions as I set it up and Jolie Nguyen was very quick to respond and even follow up. The price is good and it's exactly what my customers have been asking for.
Thank you so much for your 5 star rating and for your kind words about our customer support team. We are thrilled to hear that our app is meeting your needs and that you are happy with how it works. Thank you for your feedback - it means a lot to us!
April 5, 2023
We have been using this app for our store for more than a year, and so far, we have never had any significant issues; even if we had a problem, they helped us quickly. My last issue was a custom URL problem, and Jennie as a supporter, and the technicians Tung Phung Viet and Ninh Nguyen Van gave us fantastic support. I recommend this app to everyone who needs a referral app; they should use it before trying other apps. Thanks for the amazing support and service!
Thank you so much for your amazing 5 star rating and kind words! We are delighted that you had a great experience with our app and that our agents were able to successfully address your custom URL problem. We are so glad that you would recommend our app to other users and that you have been a loyal customer for the last year. We really appreciate your support and look forward to assisting you for years to come.
March 20, 2023
I had a wonderful experience with Jennie and the tech guy Nguyen The Huy, when installing the app. The quick and efficient response, along with their friendly and helpful demeanor, undoubtedly contributed to my positive experience. Jennie's ability to answer all my questions on the first try is commendable. It shows that she has a deep understanding of the app and is an expert in providing technical support. Moreover, the explanations provided by Jennie were clear and easy to follow, making the installation process smooth and hassle-free. It's impressive to note that Jennie was not only able to provide assistance during the installation process but also resolved your technical issues efficiently within the next hour. Overall, I can say with confidence that Jennie's support has been exceptional. Her professionalism, knowledge, and dedication to resolving my issues promptly and efficiently have exceeded my expectations. Her contributions have made my experience with the app enjoyable and stress-free.
Thank you so much for your 5-star rating! We are so glad to have been of assistance, and that your experience with our agents was positive. We appreciate your kind words and are delighted that you experienced such quick and efficient response times with a friendly and helpful demeanor. We are very proud of Jennie, her expertise and deep understanding of the app, and her ability to provide clear explanations. We also thank you for noting our quick response to resolving your technical issues. Your feedback is valuable to us and we thank you for taking the time to share your experience with us.
March 6, 2023
I recently started using the BLOOP app to create a referral program for my business, and I have to say, I'm really impressed with the features and design of this app. The user interface is clean and easy to navigate, and I was able to set up my referral program in just a few minutes. One of the things I really appreciate about BLOOP is the flexibility it offers. I was able to customize the program to fit my specific needs, with options to set different referral rewards and expiration dates. The app also offers detailed analytics, so I can track the success of my program and make adjustments as needed. But what really sets BLOOP apart is their customer support. I had a question about the app's features, and Jena from their support team was incredibly helpful and responsive. She went above and beyond to ensure that I had everything I needed to make the most of the app. Overall, I highly recommend BLOOP to anyone looking to set up a referral program for their business. The app is well-designed, easy to use, and backed by a fantastic support team.
Thank you so much for your kind words and 5 star rating! We are truly happy to see that you have been able to set up your referral program quickly, customize the program to meet your specific needs, and make use of the detailed analytics to track the success of your program. We do appreciate the recognition you have given to our customer support team and hope this level of service will continue to be helpful. Thank you again for your kind words and for choosing BLOOP.
Feb. 21, 2023
Just installed this app, the paid for version, and had a couple of questions regarding installing it. We are using the Out of the Sandbox Turbo Theme and it seems like the Pop-Up box needed tweaking to display all the fields correctly. Contacted Support and the response was lightning fast. Jolie Nguyen and the dev Nguyen Van Ninh clarified a couple of things, checked my installation and tweaked the Pop-Up. We went for the paid version as it allows a lot more branding customisation. Now it's working well, we'll see how it performs. Very good experience.
Thank you so much for your glowing 5-star review! We are delighted that your experience with our Support team was lightning fast and that you appreciate the features in the paid version. We are glad that the pop-up box is now working well for you and we look forward to seeing how it performs. Thank you again for the kind words!
Feb. 13, 2023
Really good customer service from Jena Nguyen! really friendly and very helpful - i am new to the app so wasn't sure if it was working, she was able to give me direction on how to test it appropriately. look forward to seeing how this app perfoms!
Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Jena and that you are excited to use the app. We really appreciate your feedback. Thank you!
Jan. 6, 2023
I've been searching for a straightforward referral program app that can provide benefits for both clients. I've tested a number of apps, some of which were more expensive, but the BLOOP app is ideal for my needs and simple to personalize. I sincerely recommend the BLOOP Rewards & Referrals app because it performs well. You should give this app a try, even on the free plan, as it has a ton of features that meet my needs. To make the app even better every day, they have also released a ton of new features. The best course of action is to simply ask Jena for help. She helped me resolve the problems in the best possible way. She is very helpful and patient, and she works very quickly and precisely. I mentioned at the beginning of the testing period that there are many details to make use of and that Jena had already provided me with all of the answers to my questions regarding the app. The rules helped me pick things up quickly. This was delightful and worked perfectly. I'm so grateful to Jena. The BLOOP Rewards & Referrals app is fantastic and runs without a hitch. I heartily endorse it.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Jan. 3, 2023
Very responsive customer support. Jolie Nguyen really knows what she is doing. However, the app has very limited customization. But the good thing is you can request a feature or ask them to do the customization for you.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 21, 2022
Nice app! Good customer support, both Jena Nguyen and Phung were a great help when we had a small issue to fix.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 29, 2022
Update: They made updates to their app. Have to check longterm but its an awesome team. Before: Its impossible to exclude certain products. The statistics were a little off too. Its impossible to translate their widgets. Really lacking some functionality unfortunately.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 27, 2022
I ran into some issues that I didn't know about until I fully figured out all the logic behind this app, and with the careful help of the development team, I was able to display a more reliable recommendation page on the menu bar, Jennie developer Nguyen Tien Loc in My problem was quickly resolved in my feedback, which I am very grateful for! Jennie always listens and is available whenever I need her. She worked overtime to explain and answer all my questions. Another great point when it comes to the support team is the tech guy Nguyen Tien Loc. Jennie and I both thought it would take a few hours to customize my problem but he finished it in thirty minutes, supper fast! Looks really nice and promising. Hope this app will help me attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us; thank you for your valuable assistance. We are delighted to have discovered this program. I would highly recommend using this plugin. Special thanks to the team; I'm excited to work with the BSS Commerce team, especially Jennie! I hope we can continue to cooperate and make the website better and better.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 26, 2022
great app for referral program and thank jena's help for solving problem. really efficiency and helpful.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 19, 2022
After figuring out all the logics behind this app, with the aids from the support and dev team, I am able to show a more reliable referral page on the menu bar with aligned branding design. I'm so glad that I found this BLOOP rewards & referrals program app, which is flexible and dedicate. The support team is super helpful, esp. Jennie and the dev team Nguyen Khac Hiep and Nguyen The Huy. They are epic in dealing with customized problems and issues, quick response, thoughtful and kind, you are the best!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 10, 2022
I just installed the app, so far so good. One thing though, super fast support! I just needed a tweak for my site and Jena Nguyen and her dev Nguyen The Huy immediately sprang into action. Looking forward to see more about this tool!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 6, 2022
Getting the app configured was easy. The support team including Jena and the dev team were very helpful.
Using app
5 months
Total reviews
2
Average rating
5.0
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 28, 2022
Great, easy-to-use and efficient app. And above all great and super reactive support and dev team. Thanks to Jena Nguyen and to the devs Nguyen Khac Hiep and Pham Khanh Thien who helped me with some display problems very quickly.
Sept. 5, 2022
I've been looking for a simple referral program app that can offer rewards for both customers. I have tested several apps (also more epensive ones) but the BLOOP app is perfect for what I need it for and is very easy to customize. Also, I was well attended by a very nice support team Jena Nguyen and their devs Nguyen Van Ninh, Nguyen Khac Hiep and Pham Khanh Thien, who quickly implemented the translations I could not customize by myself. They keep me updated at every step of the process and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service. I know that if I run into any future issues, Jena and the dev team will be able to help me. In conclusion, the app itself is easy to understand and comes with customizable options even in the free plan. I like it a lot!
Thank you so much for your 5 star rating! We are very glad to hear that the BLOOP app is perfect for your needs and that you are satisfied with the level of customer service we provided. We are delighted that you appreciate the customizable options that our free plan offers as well. We really appreciate your kind words and are grateful for your support.
Aug. 19, 2022
excelent support! they are very fast! although they changed configuratios without advising me, they corrected everything very fast and working better now.
July 18, 2022
Excellent referral app, even the free version. I had some issues setting up the app in my particular theme but the support team helped me out right away and it works like a charm.
June 29, 2022
Really good app! Exactly what I was looking for! Working very well and is easy to install and set up. I love the look and feel of this App. It's simple to use, easy to navigate and their support has been first-class. Amazing and patient customer service responds pleasantly and professionally to every request. Jena Nguyen and dev Pham Khanh Thien are so professional and made all of my the requests quickly Highly recommend