All reviews

Rating Breakdown

  • 5
    66% (95 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 25, 2024

This app is exactly what I was looking for! Free AND a removable watermark? Awesome! Jennie was super helpful when I had questions and the app really is very good. Easy to configure and all the email and most of the design parameters are highly customizable. I recommend this for any small business on a budget!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

We've just started using the BLOOP Referral Program and Reward app for our Shopify store, and the experience has been good so far! The app is easy to navigate and set up. The customization options are impressive. Plus, the support team has been very responsive and helpful. A special thanks would like to express to Jennie from BSS Customer Support Team her assistance has been invaluable, making the setup process smooth and hassle-free. We’re excited to see the long-term benefits this app will bring!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2024

The watermark removal service is incredibly useful and efficient. Watermarks are removed within seconds. :-* Honestly, I was very skeptical at first, but this app and service is free and works perfectly! Definitely deserving of 5 stars. Hope it stays like this in the future too!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Overall a good app and great support from the team. Will recommend it to others

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Thank u so much for the professional job that this company does it has been a blessing for my store to have such a great team of people that TRULY care about your success !

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Responsive support and easy to use app.

Store

Fungo

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Very handy for referral!Nice app!

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2024

Using app

5 months

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 29, 2024

Very useful app that's being updated from the ground up. I look forward to it being even more convenient and easy to use. Jennie from the support team couldn't be more helpful.

Using app

4 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 6, 2024

From day 1 Jena has been extremely helpful, and very quick to respond to any questions or requests we have. Even if the app doesn't have a specific feature, they are quick to discuss options of what will be possible, and how long it will take to develop a fix for our issue, or the feature we are requesting. Extremely helpful, supportive, and friendly.

Store

eto

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star review! We are very pleased that you are satisfied with Jena's support. We always strive to respond quickly and helpfully to your questions and inquiries. Thank you again for your feedback!

5 / 5 Share

Dec. 28, 2023

My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so glad to hear that you find the app well designed and easy to set up and customize. We especially appreciate your positive comments regarding our customer service - we are always here to help provide a friendly, quick, and effective experience. Thank you again for your review!

5 / 5 Share

Aug. 13, 2023

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

Using app

20 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are very pleased to hear that you are so impressed with our agent's exceptional customer service, response time, and follow-up skills. We appreciate your feedback and strive to continue providing an excellent user experience.

5 / 5 Share

Aug. 11, 2023

Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.

Using app

11 months

Total reviews

16

Average rating

4.8

Developer Reply

Thank you for your kind words! We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application. Thank you again.

5 / 5 Share

May 16, 2023

I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are thrilled to hear that our customer service team provided a positive experience and that you are eager to get going with your settings. Again, thank you so much for your review!

5 / 5 Share

April 28, 2023

Amazing app and even better support. Jolie was fantastic in guiding me through set up and the app itself has great features for the price point. Highly recommend.

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We appreciate your kind words about Jolie and the app itself. We strive to provide an amazing app and excellent support. Thank you for your recommendation. We look forward to continuing to provide our users with a positive experience!

5 / 5 Share

April 25, 2023

I am gonna start to thank "Jolie Nguyen" to the support she had for us, that really helped us a lot in our journey and never failed to update us in case of issues and fix it in a short time. Bloop is a recommended app not only for your needs but also because of the friendly staff that is always there to help you !!

Store

BISOO

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We appreciate your support and glad that you have enjoyed our app. We will continue to deliver the best customer service and experience. Thank you for being part of the BLOOP family.

5 / 5 Share

April 14, 2023

Jena was so helpful in explaining my request clearly. In fact the interface is fairly straightforward but the 'advanced options' always scare me. Looking forward to using the app to grow the business. Karen, Stickers4Walls.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for giving us 5 stars! We are so glad that our agent was able to explain the request to your satisfaction. We are happy to hear that you are looking forward to using our app to grow your business and we appreciate your positive feedback. Thank you again for your positive review!

5 / 5 Share

June 26, 2024

Now a year later... still happy and excellent customer support! Update 5 months later: The app continues to work well and the customer support is fantastic. I installed the BLOOP app a week ago and so far am happy with how it works. I had a few questions as I set it up and Jolie Nguyen was very quick to respond and even follow up. The price is good and it's exactly what my customers have been asking for.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating and for your kind words about our customer support team. We are thrilled to hear that our app is meeting your needs and that you are happy with how it works. Thank you for your feedback - it means a lot to us!

5 / 5 Share

April 5, 2023

We have been using this app for our store for more than a year, and so far, we have never had any significant issues; even if we had a problem, they helped us quickly. My last issue was a custom URL problem, and Jennie as a supporter, and the technicians Tung Phung Viet and Ninh Nguyen Van gave us fantastic support. I recommend this app to everyone who needs a referral app; they should use it before trying other apps. Thanks for the amazing support and service!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5 star rating and kind words! We are delighted that you had a great experience with our app and that our agents were able to successfully address your custom URL problem. We are so glad that you would recommend our app to other users and that you have been a loyal customer for the last year. We really appreciate your support and look forward to assisting you for years to come.