All reviews

Rating Breakdown

  • 5
    82% (55 ratings)
  • 4
    7% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (6 ratings)
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5 / 5 Share

March 17, 2021

I wouldn't be able to run my business without Uafrica. Selling many small value items without integration and without waybills being automatically filled in with my customers delivery addresses would take way too much time to make my business feasible. Courier rates feeding through to my customers on the front end allow me to give the correct price to my customers depending on where they live. Because Uafrica are affiliated to a number of South African couriers, you have the option to choose the best priced courier for a specific route, potentially saving you money. I can't wait for international couriering to be offered so I can sell to other countries using their fulfilment - that might be the game changer for South African online stores. Their support is very helpful. One thing to remember is that Uafrica are a conduit that connects you to the courier without needing an account with the courier directly. They are not the courier. You pay Uafrica and nobody else. Being a client of Uafrica is like having potentially 3 to 5 different courier company accounts, depending on the destination of your packages. They will connect with the courier company directly if there are any issues but it will be faster to take up any issues directly with the courier first. I am very pleased with Uafrica and have no problem with referring people who want to run an online store and want to free up time to actually run their business and not worry and hassle with courier pricing and filling out of waybills either manually or electronically. There might be teething issues that you need to iron out when first integrating the app, but give it some time, you won't regret it. Super chuffed

Store

SKWE

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

We are using uAfrica for 3 years shipping our concentrate juices to our clients and competition winners. uAfrica is the best eCommerce tool built to streamline order fulfilment and shipping processes. It is so easy to work on the platform, generate quotes from multiple couriers and their support team is fast and efficient. You dont struggle to get hold of their support team! The app is user friendly and in this 3 years we could see it grow more and more and even BETTER everytime! Shipping with uAfrica feels like a breeze! Its saves us time and money! We can't wait to see what the future holds for uAfrica! Well done! Regards Team Magalies Citrus

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2021

uAfrica has made ecommerce so much easier for us as everything on our shopify website is integrated. Fullfillment of orders has never been easier. An excellent shipping app saving you time and money.

Using app

Over 2 years

Total reviews

33

Average rating

4.9

5 / 5 Share

March 17, 2021

The combination of UAfrica and Shopify is super powerful. It really helps with saving costs over the long-term as it teaches you that each courier company has strengths and weaknesses and when to use them for what application. It's genius. The support from UAfrica in particular is reliable and efficient.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2021

Uafrica is quite simple to use, i use it with shopify its got all the features you need and the technical support is great too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Great company to work with. Their communication between us and the dedicated couriers are great. On time payments as well.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

When I started my small business I tried various shipping methods with multiple couriers, which involved time consuming admin and endless issues. uAfrica has made my life so much easier!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

This app is amazing to bring all my orders together and shipping with uAfrica is an amazing experience. better pricing, amazing aftersales sapport. I could not ask for a better shipping app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

We purposefully moved over to Shopify so that we could use the uAfrica app. uAfrica have been a lifesaver! Their service is great and the integration with Shopify has saved us hours of admin! Can highly recommend.

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 17, 2021

I have been using Shopify for my online shop for just over 3 years. It is excellent software, very intuitive and easy to use. I love the fact that I can build and maintain my own store. The front-end is very user friendly and I have received many compliments for the ease of use and navigation of my online shop. I strongly recommend Shopify to any new entrepreneur that would like to start selling and get an online presence.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Always great service and very convenient syncing. Very happy to use them and probably wouldn't change at all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

This service is amazing and has saved me so much time and money! Customer service has always been good, especially on the technical side. It is also great that I can pick between couriers.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

I use uAfrica to ship my orders to clients. Linking it with my shopify has honestly made my life soooo much easier. I love the app, I love its convenience. I love the variety of courier companies available at the click of a button.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

uAfrica is a MUST for any e-commerce business in South Africa wishing to scale and streamline its logistical operations. It took us some time to make the change, ever since, our business increased over and over. The value this company brings to your business is priceless. We will never go back to the "old way" of doing logictics. Well done team uAfrica!!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

I have had great all round service from uAfrica for the last few years that I have been using them. Thank you to the support staff for always responding in a timeous manner.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

LOVE YOU GUYS! Please integrate internally shipping soon :( would be a game changer! But the local shipping option has been game changer for us :) thanks uAfrica!

Using app

About 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

March 17, 2021

Been using uAfrica for 3+years I love it, does everything I need to run an e-commerce business, with minimum admin. Support is awesome and staff super friendly www.zweep.co.za

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

Fantastic, reliable service provider! Extremely easy to use & understand. Not a single issue so far, as opposed to other courier services previously used! Would recommend to anyone! Thanks uAfrica!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 12, 2021

The product feed is super slow and not responsive at time. This is designed for small stores with 40k less products.

Store

Cable5

Using app

Over 1 year

Total reviews

8

Average rating

2.9

Developer Reply

We're so sorry to hear that you are not happy with our app. We try to offer our customers a truly seamless fulfillment experience to make their order processing, fulfillment and shipping as simple as possible.

1 / 5 Share

July 14, 2020

No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.

Using app

About 4 years

Total reviews

1

Average rating

1.0