Rating

4.3

feedback

373

Reviews

chart

#3,522

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    52%
  • More than a year
    23%

Reviews Summary

The reviews for the Bold Subscriptions app are a mix of positive and negative feedback. Customers appreciate the excellent customer service provided by agents like Daniel, Chintak, Bhumi, and others who were described as helpful, patient, and knowledgeable. The support team was praised for quickly resolving issues and providing clear instructions. However, there were some concerns raised about the AI chat bot being unhelpful and frustrating to deal with. Some customers also mentioned limitations in the app's features, difficulties with international customers, and issues with the migration process to newer versions.

Highlights

Excellent customer service provided by agents like Daniel, Chintak, Bhumi
Positive feedback on quick issue resolution and clear instructions
Concerns about the unhelpful AI chat bot
Mentions of limitations in app features and difficulties with international customers
Issues with the migration process to newer versions

Rating Breakdown

  • 5
    74% (275 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (16 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (44 ratings)

Reviews with Text

  • 93% (346)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 2, 2026

I needed help and my issue was resolved promptly and effectively. Thanks to Daniel in particular who was very efficient and effective :)

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

3 / 5 Share

Jan. 27, 2026

Great help and feedback for Daniel when I finally kame through. IA assistant was a pain. Would be great if the app had an option to select TAG to stay as "active_subscriber" until end of a prepaid subscription period. Appstle has that option and the reason why I use that app on my other Shopify page. (my shop is non product and access to specific pages are through customer TAGs.

Store

Marzcia

Using app

Over 1 year

Total reviews

1

Average rating

3.0

1 / 5 Share

Jan. 27, 2026

Support none existant no one ever gets back to you.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 20, 2026

Great support. The issue was identified and resolved within a few minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Daniel was an EXCELLENT help! helped me troubleshoot so quickly! thank you!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

All reviews

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