Rating

4.4

feedback

348

Reviews

chart

#1,521

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    21%
  • Less than a year
    52%
  • More than a year
    20%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlighted the helpfulness, patience, and efficiency of support agents like Daniel, Bhumi, Navdeep, and Chintak. The app itself is described as easy to navigate and offering essential features for managing subscriptions. Users appreciate the quick resolution of issues and the seamless experience with the app. However, there are a few negative reviews mentioning limitations in the app's functionality, pricing concerns, and difficulties with the transition from the previous version.

Highlights

Positive customer support experience with agents like Daniel, Bhumi, Navdeep, and Chintak
Ease of navigation and essential features for managing subscriptions
Quick issue resolution and seamless experience with the app
Negative reviews mentioning limitations in functionality, pricing concerns, and difficulties with the transition from the previous version

Rating Breakdown

  • 5
    75% (262 ratings)
  • 4
    8% (28 ratings)
  • 3
    4% (13 ratings)
  • 2
    1% (5 ratings)
  • 1
    11% (40 ratings)

Reviews with Text

  • 95% (331)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 26, 2025

Today, I reached out for assistance with updating prices for Subscribers. We had already done a bulk update, but it was ineffective. Daniel took the time to first begin updates for me and then to walk me through how to do updates, and even verified that it was done correctly. At the end, he made sure I felt confident to continue this process myself. Daniel was super helpful and patient. I truly appreciated all the help, and am happy that all our prices are the same across the board now.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Thanks for great customer support today & helping me ensure my shop is running smoothly from learning to work the updated app to making sure my Shopify theme updates go smoothly as they interface with Bold Subscriptions.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Bhumi was extremely helpful for me in making some adjustments to my subscription group! They were able to help me with making changes to the code and the subscription groups. I thought it would take forever but they were able to help me out quickly and show me videos that showed exactly how to make the changes instead of trying to describe it. Very helpful! Thank you, Bhumi!

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 30, 2025

Daniel & Taylor were straight onto my issue, and it was fixed within days albeit from the other side of the world! Great works guys, much appreciated!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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