BOLD Subscriptions App
Maximize Subscriptions Sales and Sell More to Every Subscriber
Rating
4.2
feedback
368
chart
#2,980
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
52%
-
More than a year
23%
Reviews Summary
The reviews for the Bold Subscriptions app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service from representatives like Daniel, Chintak, Bhumi, and others who were praised for their prompt and effective assistance in resolving issues. Users appreciated the quick response times and the willingness of the support team to go above and beyond to help with customization and troubleshooting. On the other hand, negative feedback highlighted issues such as unresponsive support, difficulties with the AI chat bot, lack of features in the app, and problems with billing and refunds. Some users also mentioned challenges with migrating to newer versions of the app.
Highlights
Review RSS Feed
All reviews
Feb. 18, 2026
This app took down my shop for 48 hours before I was able to diagnose that it was their update that took down my store. When I worked with them to fix it, they refused to offer me a refund for even a single month of their service unless I was willing to give them full access to my store to diagnose the problem. I explained to them that their negligence operating at a base level made it impossible for me to trust them with full access to their store and I asked them to cancel and give me a refund. They held my store and subscriptions hostage for weeks before I was able to migrate away from them, uninstall the app, report them to Shopify, and file chargebacks (that I won because I had it in writing from them that they refused any refunds while holding my site hostage). They are friendly until a problem arises. Beware.
Feb. 2, 2026
I needed help and my issue was resolved promptly and effectively. Thanks to Daniel in particular who was very efficient and effective :)
Jan. 27, 2026
Great help and feedback for Daniel when I finally kame through. IA assistant was a pain. Would be great if the app had an option to select TAG to stay as "active_subscriber" until end of a prepaid subscription period. Appstle has that option and the reason why I use that app on my other Shopify page. (my shop is non product and access to specific pages are through customer TAGs.
Jan. 20, 2026
Great support. The issue was identified and resolved within a few minutes.
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