Rating

4.3

feedback

462

Reviews

chart

#1,982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    27%
  • Less than a year
    48%
  • More than a year
    14%

Reviews Summary

The reviews for the Bold subscription app are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick and efficient assistance they receive, with specific mentions of helpful team members like Navdeep, Daniel, Irfan, Chintak, and Cody. The app itself is praised for offering features that improve subscription services and boost monthly sales. However, there are a few negative reviews mentioning limitations in the app, difficulties with international customers, and a perceived decrease in features compared to the previous version. Some users also express frustration with the migration process and pricing changes.

Highlights

Excellent customer service and quick assistance provided by team members like Navdeep, Daniel, Irfan, Chintak, and Cody.
Positive feedback on the app's features enhancing subscription services and increasing sales.
Negative reviews mentioning limitations, difficulties with international customers, and perceived decrease in features compared to the previous version.
Frustration expressed by some users regarding the migration process and pricing changes.
Appreciation for the ease of managing subscriptions and the helpfulness of the support team.

Rating Breakdown

  • 5
    71% (330 ratings)
  • 4
    11% (52 ratings)
  • 3
    5% (21 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (52 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2025

Great app. Customer service is top notch! Navdeep was one who fixed an issue in literally 5 minutes by adding some code. Excellent customers service to go along with excellent app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

The app itself offers all the features we need to provide our customers with the best subscription offer. Besides the quality of the app, I am very satisfied with the customer service and all the support i received. I am not the most technical but was able to set up bold and the offers by myself and where needed the bold team was there for me. Highly recommend if you are looking for an improved subscription experience for your customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Easy way to improve monthly sales - offer a subscription option! Their support staff was very helpful in implementing this into our store. Highly recommend.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 7, 2025

Bold subscription service is so ideal for my wholesale coffee roasting business that provide drop shipping directly to online customers. I love that I could do the "subscribe and save" option for any item, giving my customers the freedom to subscribe to get any product they want with a little of the top.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

All reviews

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