Salute Imports review for BON: Loyalty Rewards Referrals
July 24, 2024
I’ve been struggling to get everything integrated. While I was chatting with someone for assistance, they logged off in the middle of our conversation. When they finally returned, they mentioned they were extremely busy. Then logged off again. I’m very disappointed with this experience.
Dear Salute Imports, We sincerely apologize for the inconvenience you experienced due to not receiving timely assistance when you were online. Unfortunately, your request came in outside of our working hours, and we deeply regret any frustration this may have caused. Please be assured that all your messages are automatically saved on our end, and our messages will go directly into your inbox even when you're offline. We responded on the same day with clarifications regarding the Klaviyo integration. Klaviyo recently upgraded its interface, which may have led to some confusion. Additionally, we sincerely hope to continue supporting you by offering the solutions we sent to your email recently. We hope you'll check our email and consider them. We truly want to have a second chance to make this right for you. Our team is always here and ready to support you with anything you need.
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App