BON Loyalty Program & Rewards

really helpful support team works for all our requirements; the setup is easy and Ann has really helped us through our change requirements

The app is great, yes, no question, but what puts BON on top is their customer service. We have only been using this app for about 2 months and they have been there every step of the way. From small issues to complex queries, the BON team has shown up quickly and efficiently. We've only scratched the surface of this apps capabilities and can't wait to dig in more, but again, what makes us want to keep digging and exploring is that we know the BON team will be there to help. Thanks BON!!

Super aplikacja! Obsługa na najwyższym poziomie, zawsze znajdą rozwiązanie i pomogą, moją rozmowę poprowadziła Hazel - bardzo pomocna! Polecam!

とても親切にいろいろ教えていただきました。 今後もよろしくお願いいたします。

great customer service from Haley and Ame theyre the best

Bon Loyalty est toujours à nos côtés quand on a besoin d'être orienté. Merci pour leur réactivité et professionnalisme. En plus ils sont très sympa.

BON Loyalty is super easy to set up! We ran into a little hiccup with currency conversion display, but Kian, Dannie and Ame from their support team were so friendly and helped us sort everything out in no time. Couldn’t be more thankful — definitely a 5-star experience!

Haley and Hazel helps a lot, very nice and patient.

We migrated our loyalty program from Wix to Shopify and BON made it painless. The free plan covered everything we needed (sign-up bonus, points per purchase, referrals), and the support team — especially Ann — was outstanding: she guided us through importing 380+ customer point balances, suggested a smart workaround for the sign-up bonus issue, and completed the import the same day. Highly recommended for anyone migrating an existing loyalty program.

Hazel was terrific. I hit her with a complex technical issue I was encountering. She cut through all the noise and found the simplest solution. Well done Hazel.

Fantastic service. Kian was prompt in replying to me with clear and concise answers to help me set-up. I am now looking forward to experiencing the full service available from BON.

wonderful! hazel customer rep resolved my issue super fast

Haley, Sienna, Ame and Hazelさんのお陰で、大変何十往復ものチャット対応にお付き合いいただき開発業務が問題なく完了させることができました。素晴らしいサポート体制です。

BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution. A special shoutout to Maxxie, who has been an absolute all-star. She's incredibly responsive, proactive, and a genuine pleasure to work with. We feel very lucky to have her as our point of contact. If you're looking for a loyalty platform backed by a team that truly cares about your success, we can't recommend BON enough!

Cara and Dannie were both extremely helpful in helping me get my store set up with Bon loyalty. I will follow up here over the coming months to provide an update on my experience, but so far you cant beat this kind of customer service. Thanks!

This plugin perfectly meets our requirements. The technical staff were also quick to assist us with any problems we encountered during use, and we are especially grateful to Ms. Hazel for her help in resolving these issues.

Great customer service from Hazel!

Excellent support! Full loyalty features work great for my cross-border shops, highly recommend for multi-store merchants.

Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps. One of the things I appreciate most is how customizable it is. The free plan includes plenty of useful features, which is incredibly valuable when you're just starting out. At the same time, the app offers excellent upgrade options that can grow alongside your business, making it a great long-term choice. The customer support has also been outstanding. Hazel, Hailey and Kian have been incredibly friendly, patient, and knowledgeable. They explain everything clearly and even include screenshots and pictures to make the process easy to follow. Overall, Bon Loyalty has been a wonderful experience so far. If you're looking for a loyalty program that's easy to use, flexible, and backed by a caring support team, this app is definitely worth considering. Thanks Hazel, Haley and Kian @ Bon Loyalty | From: Sharon @IntuiBox