BON Loyalty Program & Rewards for Shopify

BON Loyalty Program & Rewards

BON Loyalty Program, Rewards Referrals - Shopify Loyalty App

Rating

4.9

feedback

1,907

Reviews

chart

#513

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    13%
  • Less than a month
    24%
  • Less than a year
    45%
  • More than a year
    13%

Reviews Summary

The BON Loyalty app has received overwhelmingly positive reviews from users. Customers appreciate the helpful and efficient support provided by the team, particularly mentioning individuals like Maxxie, Hazel, and Cara. The app is praised for its user-friendly interface, customizable features, seamless integration with Shopify, and excellent customer service. Users highlight the ease of setting up the app, the ability to customize emails and rewards, and the quick responses from the support team. However, there are a few negative reviews mentioning issues with customer engagement and billing practices, but these are outweighed by the numerous positive experiences shared by satisfied users.

Highlights

Positive customer support and efficient assistance from team members like Maxxie, Hazel, and Cara
User-friendly interface and customizable features
Seamless integration with Shopify and excellent customer service
Ease of setting up the app and quick responses from the support team
Some negative reviews mentioning issues with customer engagement and billing practices

Rating Breakdown

  • 5
    97% (1,857 ratings)
  • 4
    1% (23 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2025

Very helpful customer support. Thanks

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

Everyone that I have encountered so far, has been super friendly and helpful with my questions. I look forward to working with your rewards group.. Maxxie was extremely helpful in converting my previous rewards program to the BON program. Excited to use this program. Thanks.

Using app

--

Total reviews

2

Average rating

4.5

Developer Reply

Hello The Summer Kitchen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

Mia, Hazel and all the staff provided prompt, professional, and courteous support.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello アメリカンインテイク USカスタムパーツショップ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

HAZEL is very helpful and warm hearted.

Store

Hexcal

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hexcal, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

The app provides everything necessary for implementing loyalty rewards for your customers. It is easy to install and can be customized to fit your needs. The customer service is outstanding! Keylinn and Hazel offered me valuable advice, assisted with settings, and provided recommendations. They went above and beyond to ensure my satisfaction and to get me fully set up. Thank you so much! I highly recommend this app for anyone seeking an easy-to-use and customizable loyalty program with a wide range of features.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello MK&JD Gifts, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

All reviews

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