BON Loyalty Program & Rewards for Shopify

BON Loyalty Program & Rewards

Customer loyalty points & rewards program, VIP tier, referrals

Rating

5.0

feedback

1,753

Reviews

chart

#407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    28%
  • Less than a month
    33%
  • Less than a year
    25%
  • More than a year
    6%

Reviews Summary

The reviews for the BON Loyalty Shopify App are overwhelmingly positive, with users praising the app's ease of use, comprehensive features, and exceptional customer support. Many users highlighted the quick responses from the support team, particularly mentioning Hazel, Dannie, Haley, and Cara for their helpful and efficient assistance. The app's ability to handle loyalty programs smoothly without additional costs based on order volume was a significant advantage for merchants with varying transaction sizes. Users also appreciated the responsiveness of the support team in guiding them through setup, customization, and resolving any issues that arose. Overall, the BON Loyalty app received high praise for its functionality and the dedication of its support team.

Highlights

Positive customer support experience with team members like Hazel, Dannie, Haley, and Cara
Ease of use and comprehensive features of the app
Cost-effective loyalty program management without additional charges based on order volume
Responsive support team guiding users through setup and issue resolution
High praise for the app's functionality and user-friendly interface

Rating Breakdown

  • 5
    98% (1,711 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,702)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2026

Natalie was so helpful. She responded quickly to my questions and solved my issue.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

I'm working hard to master the app. Hazel was incredibly helpful and supportive. Thank you!。日本語でもサポート対応してもらうことができます。

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi りんご堂-ringodou-, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

April 8, 2026

App is great so far - support is providing guidance and spot issues with you on the spot. Highly recommend this app.

Using app

8 days

Total reviews

5

Average rating

4.0

Developer Reply

Hi Pinklifestyle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

April 8, 2026

Ame was a BIG help! Got me up and running with BON.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi BOB'S ROASTED COFFEE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

April 8, 2026

Really clean, easy to use app. Customer support are really helpful and fast to respond

Store

Goarmy

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi Goarmy, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

All reviews

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