BON Loyalty Program & Rewards for Shopify

BON Loyalty Program & Rewards

Drive repeat sales with points, VIP tiers & referrals program
Rating
5.0
Feedback
1,889
Reviews
Chart
#266
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team members such as Ann, Haley, Hazel, Ame, Sienna, and others. Customers appreciate the quick responses, patience, and professionalism of the support team. The app itself is described as easy to use and customizable, with many users highlighting the seamless setup process and the helpful guidance provided by the customer service representatives. Some users mentioned that the app has a lot of functionality, which may require assistance during the setup, but they found the support team to be very helpful in guiding them through it. Overall, users highly recommend this app for its user-friendly interface and exceptional customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 26%
Less than a month 32%
Less than a year 25%
More than a year 6%
All reviews
5 / 5 Share
Sept. 1, 2026

Mia,war sehr freundlich und hilbereit. Vielen Dank.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 31, 2026

Mia did a great job helping me get up and running. Two thumbs up!!

Store Using app Total reviews Average rating
Grinding Faith Coffee About 3 hours 1 5.0
Developer Reply

Hi Grinding Faith Coffee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 28, 2026

Richtig gut. Mega netter Kundenservice, direkt per Chat, hilft schnell. Habe Kontakt mit Natalie gehabt. Aber der Kundenservice spricht Englisch, also Englischkenntnisse zum kontaktieren nötig oder man benutzt einen Übersetzer. Die Points lassen sich sehr einfach einrichten, es sieht auch alles visuell sehr hübsch aus.

Store Using app Total reviews Average rating
Hammer Bänder About 5 hours 1 5.0
Developer Reply

Hallo Hammer Bänder, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen! Falls Sie einmal Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können uns direkt über den Chat auf unserer Website erreichen oder uns eine E-Mail an [email protected] senden. Wir sind jederzeit gerne für Sie da und helfen Ihnen gerne weiter!

5 / 5 Share
Aug. 28, 2026

amazing service!! they always respond quick!

Store Using app Total reviews Average rating
Bloom Drop 22 days 1 5.0
Developer Reply

Hi Bloom Drop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
Aug. 27, 2026

5 Stars for Hazel and the BON Loyalty team! "Hazel" provided incredible customer service. She was fast, patient, and went above and beyond to make sure everything was set up perfectly for our store. Exceptional support! BON Loyalty is a great app, but the customer support truly sets it apart. Hazel was extremely helpful, fast to respond, and resolved every single request I had to full satisfaction. She made setting up and customizing our rewards program completely seamless. Highly recommended!

Store Using app Total reviews Average rating
The Liquid Collection About 1 month 3 5.0
Developer Reply

Hi The Liquid Collection, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

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