BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,556
chart
#474
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
18%
-
Less than a month
24%
-
Less than a year
43%
-
More than a year
9%
Reviews Summary
The reviews for the BON Loyalty Rewards Referrals App are overwhelmingly positive, with users praising the exceptional customer service provided by team members such as Sophie, Maxxie, Anna, and Cady. Customers highlight the ease of use and customization options of the app, as well as the quick and helpful responses from the support team. Many users mention that the app has been a game-changer for their Shopify stores and highly recommend it to others. However, a few users encountered minor issues with setup or specific functionalities but were promptly assisted by the customer support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
very good service team, in special Maxxie, Hazel, Anna and Mia. They help me in everything I need tu customize the app. Thanks a lot
July 24, 2024
Anna was a huge help - thank you for assisting me to get BON set up on my website!
Hello Wrae Beauty & Wellness, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
July 24, 2024
I’ve been struggling to get everything integrated. While I was chatting with someone for assistance, they logged off in the middle of our conversation. When they finally returned, they mentioned they were extremely busy. Then logged off again. I’m very disappointed with this experience.
Dear Salute Imports, We sincerely apologize for the inconvenience you experienced due to not receiving timely assistance when you were online. Unfortunately, your request came in outside of our working hours, and we deeply regret any frustration this may have caused. Please be assured that all your messages are automatically saved on our end, and our messages will go directly into your inbox even when you're offline. We responded on the same day with clarifications regarding the Klaviyo integration. Klaviyo recently upgraded its interface, which may have led to some confusion. Additionally, we sincerely hope to continue supporting you by offering the solutions we sent to your email recently. We hope you'll check our email and consider them. We truly want to have a second chance to make this right for you. Our team is always here and ready to support you with anything you need.
July 23, 2024
Perfect customer support and good user experience. highly recommend this app. It will be better, if its amount discount on Shopify pos is available to change
Hello luxerose-drinks, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
July 22, 2024
Super easy to set up, great customer support and customisation - and has the best functionality for the price. Thanks to Anna for helping me get my old loyalty program imported and all set up perfectly!
Hello Cosmic Polish Australia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
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