BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,763
chart
#386
All reviews
Review RSS Feed
April 7, 2026
I wouldn't normally post a review before we were fully up and running with a new app or service. But I am already highly confident in the app itself, and the customer service (Cara specifically) has been absolutely Top Tier. Can't wait to finish getting our data imported so we can officially launch with BON Loyalty!
Hi IVC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 7, 2026
The features are quite comprehensive, but the real highlight is the online customer support（Hazel and Haley）—their responses are both prompt and thorough. Highly recommended.
Hi JiaroPack, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 7, 2026
Just downloaded the app and had a question, nothing big but just could not get what I wanted to work. Hazel put me back on track in no time. It will not change world hunger but it made my day just that little better, fast and efficient.
Hi Allhair.jp, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 6, 2026
great to work with a very helpful to get set up.
Hi Libby Story, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 4, 2026
対応が早くてよかったです。
こんにちは 低糖質パンのNucca® 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます！ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。
April 3, 2026
I reached out to ask a question about the setting of Bon program via live chat window and Hazel was there to help me on the spot.
Hi MOIDA Ontario, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 3, 2026
Interface is pretty intuitive and customer support so far have been very helpful.
Hi KJP Select Hardwoods, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 3, 2026
Easy to use and works well for my store. She very fast reply and solve my problem Thanks Hazel for the great support, really appreciate it
Hi Lavla Lab, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 2, 2026
Great app and easy set up. Support is always responsive and helpful. Shoutout to Dannie and the team :)
Hi POS Infor, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 2, 2026
Good experience with Hazel of customer service
Hi Chillow, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 2, 2026
Hello, This is Sienna from BON Loyalty. I'm so sorry to hear that your experience wasn’t as smooth as expected. I understand that you’re looking to build a referral program with our app. I’ve personally sent you an email with an approach that may help address the points discussed with our teammates, and I truly hope you’ll have a chance to take a look. Thank you so much for giving us the opportunity to support you better. 🙏🏼 I'm looking forward to hearing from you!
April 1, 2026
Truly great support, they have helped me from start to finish, importing points and customers from my old system, integrating with the store, and when i had some issues from shopify they helped me track down the issue and fix it. I use POS and web for this program and they have made it work wonderfully for my staff and my customers.
Hi VPRSC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 1, 2026
Great support from Haley!
Hi M.E.G Brand, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
April 1, 2026
Hi otay.dk, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 30, 2026
Great! And Hazel is nice!
Hi SteadyWin, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 30, 2026
Dannie was extremely helpful and knowledgeable. I would really recommend working with Dannie! Thanks so much!
Hi BiLinguix, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 30, 2026
We’ve only recently set up BON Loyalty, but so far it’s been a great fit for our store. One thing we really appreciate is that there’s no additional cost tied to order volume. We run a medium-volume café alongside retail, so we process a lot of small transactions and many loyalty apps get expensive quickly. Setup was straightforward and the support team has been responsive when we had questions. Looking forward to continuing to build out our rewards program with it.
Hi Mandy Spring Farm Nursery, Inc., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 27, 2026
Great customer service. Quizk to reply and help you out with the set up. I have talked with Hazel and she was very helpful.
Hi Perricone MD España, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 26, 2026
The features are very comprehensive, and customer support from Dannie and Haley was extremely prompt, professional, and helpful!
Hi eXtremeRate Retail, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 26, 2026
Hazel is very helpful and supportive when I have some questions regarding the rules setting, she's very patient until solved my problem.
Hi ELF, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!