All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,686)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2026

Ame helped us tremendously with all the details of the BON Loyalty app. Everything is now working perfectly, and we’re able to recognize our customers with ease and fluidity. I’m truly surprised and happy with how quickly they responded and how determined they were to fix our issue. Thank you, Ame!!

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Espace Bloc, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

March 2, 2026

AMAZING customer service with Hazel! Super pacient and helpful!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Coolway EU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 28, 2026

Great app, great support

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi CBD Queen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 27, 2026

So far setting up has been super smooth. Customer service is amazing - Dannie was super helpful, no issues, very friendly and quick to resolve my question!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Crafts for Christ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 27, 2026

Haley was great, very helpful and easy to talk with about issues and aspects of the app.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Random Bee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 26, 2026

Natalie support absolutely deserves five stars!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi MONOGOODS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 26, 2026

I want to share how grateful I am for the support I received from Sienna. She was incredibly helpful and prompt in guiding me through updating my DNS records so I could update my email address inside my BON loyalty app. She quickly sent over the files containing the necessary DNS records, and the information was clearly organized, which made it easy for me to copy and paste everything directly into my domain account without confusion. Sienna’s responsiveness and clear instructions made what could have been a stressful process feel simple and smooth. I truly appreciate her professionalism and efficiency. Thank you, Sienna, for your excellent support!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Koily Bay Hair Care, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 26, 2026

there is so much you can do with this app, really can't wait to showcase all features to my customers. Bon Loyalty's customer service is extremely responsive, no matter i message them at 2am Singapore time, there is someone responding to me, i messaged them at 1pm Singapore time, Haley responded to me, superb customer service, great job guys!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi HOCK GIFT SHOP | SINGAPORE'S #1 GIFTS FOR MEN - OUTDOOR & EDC GEAR - FAST LOCAL DELIVERY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 25, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi thowby ثـوبي, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 25, 2026

5***** service from Hazel and the team! After having issues with another app I recently moved to BON LOYALTY and all has been great so far. The customer care is spot on and quick, app is easy to use and set up and our customers love it!!! Thank you Hazel and all the team.....

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi SunVit-D3, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 25, 2026

Fantastic support ! Haley goes above and beyond for making things go smoothly. We're a very old Brick and Mortar Mom and Pop shop going digital so we needed a robust system for loyalty, both physical and web, so far so good !

Store

Papyrus

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Papyrus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 24, 2026

First time using Bon Loyalty and their support team is the best. Shout out to Hazel for a quick response. :)

Store

HOSŪ

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi HOSŪ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 24, 2026

Great support and easy interface to work with!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Canvape Provincial, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 24, 2026

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Hair Generation, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 24, 2026

I'm still in the set up and trial stage with BON Loyalty, but I have to say the customer support has been great. With all of my questions, the support team has been very helpful and friendly.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Awesome and instant support from Ann among others. A+++

Store

PBALL

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi PBALL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 23, 2026

Store

Elsouk

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Elsouk, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 21, 2026

Sunny was v helpful and quick to reply to all our queries. Thank you

Store

DROSTEN

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi DROSTEN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 20, 2026

Customer service 100/10!!! s/o to hazel and her team

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi RSG Cosmetics PH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 20, 2026

The app is great, I working through navigating and not always the best in these spaces, but the customer support is nothing short of Amazing!!!!! Fast responses in the chat to help you as you are working through your set up. 1000% recommend. Dannie has been amazing!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Glittered Door, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!