All reviews

Rating Breakdown

  • 5
    97% (1,887 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (15 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2025

⭐️⭐️⭐️⭐️⭐️ Great app with lots of features and smooth integration. Big thanks to Hazel for her quick and super helpful supportm she made everything easy! Highly recommend BON Loyalty if you're looking for a reliable rewards solution.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello moheitea, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 31, 2025

The customer service response is very quick, the attitude is great, and it’s simply amazing!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Groundingtime, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 30, 2025

Mia was incredibly helpful when assisting to set up my new shop! She was able to assist me with a small customization and answer all of my questions. Overall the app has been incredibly simple and easy to set up!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello CREATIVE STUDIOS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 27, 2025

Using app

4 months

Total reviews

5

Average rating

4.0

Developer Reply

Hello Little Bearnie, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 27, 2025

Using the BON app is a fantastic experience! The support team is incredibly fast and always ready to help with any issue. Their efficiency and dedication make a real difference. Highly recommended! :)

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello LOBITOS&CO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 27, 2025

Just getting started – and Hazel made it BON-tastic! We’re just about to launch our loyalty program with BON, and wanted to make sure everything was set up the right way from the beginning – and honestly? Thanks to Hazel, everything went smoother than freshly folded laundry! Hazel didn’t just set everything up professionally and super quickly – she was also so friendly and helpful that we’d happily invite her for a post-work drink (if she didn’t keep disappearing at the end of the day ). She walked us through every step, responded instantly, and guided us through all the testing with patience, humor, and an insane level of support. We now feel totally ready for launch – all thanks to Hazel, who took her time and made it feel like we had a personal loyalty coach on standby. Honestly, it seems like she has a built-in BON-radar for any questions that come up. The app itself looks polished and well thought out – but even if it weren’t, we’d still give 5 stars just for the support. If everything continues the way it started, we’re in for a great ride with loyal customers and (hopefully) more chats with Hazel! Huge thanks, Hazel – you’re absolutely BON-derful!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Waschparfüm24, Thank you so much for taking the time to leave us such a BON-derful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 26, 2025

I have recently started working with BON and I am very pleased. You are helped so friendly and well. Greetings, Frans de Grebber Thanks Hazel

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Frans de Grebber Coffee Roasters, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 25, 2025

Un service client au top avec Courtney ! Très réactif, à l’écoute et vraiment serviable. J’ai été agréablement surpris par la gentillesse et le professionnalisme. Je recommande à 100% !

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour SavageBud, Merci infiniment d’avoir pris le temps de nous laisser un si bel avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez surtout pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

March 25, 2025

Amazing app also with custom solutions. Really helpful team.

Store

MARMATI

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello MARMATI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 24, 2025

Hazel in customer support was incredibly helpful in onboarding me. I've chatted with various customer service agents, but Hazel is the first person who has actually been helpful. If I wasn't already sold on BON due to ease and pricing, I would be after Hazel's help.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello DragonGuelph, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 24, 2025

The customer service is timely, helpful and friendly. Any problem you have with it they can help you solve! (and we're on the free plan). Mia has been helping me and she's great :)

Store

balizen

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello balizen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 24, 2025

This is the most AMAZING loyalty app I found after 2 days of research. It is perfect for small businesses with a limited budget. You can access most functions on the free trial and more advanced features at an incredibly low price. I have to mention how Hazel helped with everything. I can tell that it is a very warm and friendly team. She helped me set up everything and made sure everything worked. Definitely 12/10!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Sex Doll Queen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 21, 2025

Very helpful customer support. Thanks

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Treasurebox, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

Everyone that I have encountered so far, has been super friendly and helpful with my questions. I look forward to working with your rewards group.. Maxxie was extremely helpful in converting my previous rewards program to the BON program. Excited to use this program. Thanks.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello The Summer Kitchen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

Mia, Hazel and all the staff provided prompt, professional, and courteous support.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello アメリカンインテイク USカスタムパーツショップ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

HAZEL is very helpful and warm hearted.

Store

Hexcal

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hexcal, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 20, 2025

The app provides everything necessary for implementing loyalty rewards for your customers. It is easy to install and can be customized to fit your needs. The customer service is outstanding! Keylinn and Hazel offered me valuable advice, assisted with settings, and provided recommendations. They went above and beyond to ensure my satisfaction and to get me fully set up. Thank you so much! I highly recommend this app for anyone seeking an easy-to-use and customizable loyalty program with a wide range of features.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello MK&JD Gifts, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 19, 2025

This app works great and is a lot less pricey than others. I recently needed help and customer service (Mia) was able to provide the guidance I needed to make the edits I wanted

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hello MeLuna USA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 19, 2025

Hazel was very helpful! Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vapeshop Mania, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 / 5 Share

March 18, 2025

Hazel and the team were incredible onboarding us Smile.io. Thanks for all the assistance!

Using app

14 days

Total reviews

8

Average rating

4.5

Developer Reply

Hello Bondi Records, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!