BON Loyalty Program & Rewards
All reviews
Review RSS feed
hazel is very helpful and responsive when it comes to helping me setup as a first time user
Hi MFormula, We’re truly grateful for the opportunity to support you, and also for the kind words you shared about our support service, especially for my teammate, Hazel💖 Your feedback means a lot to us, as it helps us better understand how we can continue improving and provide the best possible experience for you. We’d also love to learn more about what defines a 5-star experience from your perspective. Was there anything specific that felt not fully complete, or anything you feel we could still improve? Your insight would give us a much clearer direction to continue refining both our app and our support. Thank you again for choosing BON and for being open to helping us grow 🙏 We’ve reached out to you personally via email, and we’d truly love to hear from you.
Haley and the whole team have been incredibly helpful through the set up process. I have had many questions and they always answer quickly and with detailed responses. The app has many great features and is easy to navigate. Thanks BON team!
Hi Earth to Life, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Ame is absolutely amazing and did so much manual work for me! Give her a raise, please! - CK Collective
Hi CK Collective, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
customer service is really good
Hi Deity Beauty, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We just migrated our store from WooCommerce to Shopify and BON Loyalty has been one of the smoothest parts of the entire transition. The app itself is incredibly well thought out — earning rules, rewards, point redemption all just work out of the box, and the customization options are exactly what we needed without being overwhelming. But honestly the biggest standout has been the support. The entire team but specifically, Ame, has been amazing — quick to respond, patient with our questions, and clearly genuinely cares about making sure things work right for our business. The kind of support that makes you actually want to keep using the app long-term. For any Shopify merchant looking at loyalty programs — BON is the real deal, and you'll be in great hands with the team behind it. Highly recommend!
Hi Goodnow Farms Chocolate, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great technical support!
Hi Trade Secrets, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel and Haley were awesome! They assisted us from start till the end. Seamless experience and great UI.
Hi Shvéta Labs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I had a wonderful experience using BON! The app is easy to use, smooth, and really helpful. The customer service was excellent, and Ame was especially kind, friendly, and supportive throughout the experience. It’s clear that the team truly cares about their customers. Highly recommended!
Hi Cleaners Gallery, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app and customer service. Thank you!
Hi Frances Farm & Craft LLC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Haley was super great in assisting with the transfer over of all our customers loyalty points! Great experience with BON Loyalty.
Dannie was wonderful to work with while helping me set up the app. It turned out to be user error on my end, but she was patient, kind, and walked me through everything until we figured it out. I really appreciated her help!
Hi Poda Home Studio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Amazing app and simple to set up. The support team is very friendly and helpful. Hazel specifically was extremely helpful and helped me setup the landing page as I wanted it for my store.
Hi justhype.ae, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I was moving from Joy loyalty to BON because of their GemPage integration so I could make my own landing pages. I really put their team to work with the questions I had but they were able to help me with EVERYTHING! It was also nice to talk with real people that could help me, it wasn't that robotic chat feel that you get with other Shopify apps and it was nice to know an actual human was talking to me. I really felt like the support any idea and suggestion I have and they're happy to help in any way that they can.
Hi Amplify Planner ®, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel from BON Shopify support was absolutely amazing. She understood my issue almost instantly — while I was still typing my second message about the incident, she had already identified the problem and provided the exact solution. No unnecessary questions, no wasting time. Everything was solved in just 2 clicks, and she even included screenshots for convenience. Huge thanks for such fast and professional support!
Hi PUNINWINE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We recently switched from Smile.io to BON Loyalty for my Shopify store and Hazel was absolutely amazing throughout the entire setup process. She walked me through configuring my points earning rules, redemption rewards, and getting the widget properly embedded in my theme — all with patience and professionalism. The app itself is fantastic, but Hazel's support is what really made the difference. If you're looking for a loyalty app with a team that truly cares about your success, BON Loyalty is the one. Highly recommend!"
Hi GULLYDESIGN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Merci à Cara et l'équipe de l'application BON:Fidélité pour m'avoir accompagné dans l'installation sur mon site, très content du rendu et hâte que mes clients en profite ! Encore merci
Bonjour Wargame 3D'Print, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à [email protected]. Nous sommes toujours là pour vous aider de toutes les façons possibles !
Best Customer Service Dannie, knowledgeable, friendly, the best person you can ask for!
Hi ESP HK LTD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was very helpful - received immediate and helpful feedback when I was setting up and designing my loyalty page - thank you Hazel!
Hi mesme, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Just installed this app, and love the customer service. They really helped me out step by step, they were very patient and helpful! AMAZING!
Hi byRKP, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Application très qualitative et support client très réactif et à l'écoute.
Bonjour Amenolia Shop, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous écrire à [email protected]. Nous sommes toujours là pour vous aider de toutes les façons possibles !
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.