BON Loyalty Program & Rewards
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Hi Lady Yum, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We migrated our loyalty program from Wix to Shopify and BON made it painless. The free plan covered everything we needed (sign-up bonus, points per purchase, referrals), and the support team — especially Ann — was outstanding: she guided us through importing 380+ customer point balances, suggested a smart workaround for the sign-up bonus issue, and completed the import the same day. Highly recommended for anyone migrating an existing loyalty program.
Hi SOSKIN - Türkiye, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was terrific. I hit her with a complex technical issue I was encountering. She cut through all the noise and found the simplest solution. Well done Hazel.
Hi Premium Puzzles Australia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Fantastic service. Kian was prompt in replying to me with clear and concise answers to help me set-up. I am now looking forward to experiencing the full service available from BON.
wonderful! hazel customer rep resolved my issue super fast
Hi SNR Medaka USA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Haley, Sienna, Ame and Hazelさんのお陰で、大変何十往復ものチャット対応にお付き合いいただき開発業務が問題なく完了させることができました。素晴らしいサポート体制です。
こんにちは Tashinam (タシナム) 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます！ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。
BON has been an incredible partner for our brand! They've worked closely with us to build the right rewards experience for our customers and have even helped with customizations when needed. The team is thoughtful, creative, and always willing to collaborate. They truly put themselves in our customers' shoes and help us find the best solution. A special shoutout to Maxxie, who has been an absolute all-star. She's incredibly responsive, proactive, and a genuine pleasure to work with. We feel very lucky to have her as our point of contact. If you're looking for a loyalty platform backed by a team that truly cares about your success, we can't recommend BON enough!
Hi Crowned Athletics™, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Cara and Dannie were both extremely helpful in helping me get my store set up with Bon loyalty. I will follow up here over the coming months to provide an update on my experience, but so far you cant beat this kind of customer service. Thanks!
Hi Kiive Audio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Installation et paramétrage facile. J'utilise le forfait gratuit pour le moment. En cas de question, le service support est hyper réactif et c'est appréciable d'avoir de vrais humains (merci Ann!) dans le chat.
Bonjour Les Douces Pauses, Merci infiniment d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez la moindre question, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via le chat sur notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes toujours là pour vous aider, de toutes les façons possibles !
This plugin perfectly meets our requirements. The technical staff were also quick to assist us with any problems we encountered during use, and we are especially grateful to Ms. Hazel for her help in resolving these issues.
Hi Chewtrue, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great customer service from Hazel!
Hi First11, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Excellent support! Full loyalty features work great for my cross-border shops, highly recommend for multi-store merchants.
Hi MFS MOTOR, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Bon Loyalty is one of those apps that leaves a lasting impression. I actually remembered it from about two years ago when I was researching loyalty apps for my Shopify store. I had to put my business on hold for a while, so when I recently came back to continue building my store, I was genuinely happy to find Bon Loyalty already waiting in my list of apps. One of the things I appreciate most is how customizable it is. The free plan includes plenty of useful features, which is incredibly valuable when you're just starting out. At the same time, the app offers excellent upgrade options that can grow alongside your business, making it a great long-term choice. The customer support has also been outstanding. Hazel, Hailey and Kian have been incredibly friendly, patient, and knowledgeable. They explain everything clearly and even include screenshots and pictures to make the process easy to follow. Overall, Bon Loyalty has been a wonderful experience so far. If you're looking for a loyalty program that's easy to use, flexible, and backed by a caring support team, this app is definitely worth considering. Thanks Hazel, Haley and Kian @ Bon Loyalty | From: Sharon @IntuiBox
Hi IntuiBox, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Haley helped me set up the app quickly and professionally
Hi Wimexshop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Fantastic experiences with Hazel & Ame! They are always so quick to respond and genuinely helpful whenever I have questions. Outstanding customer service!
Hi Pure Tincture Organic Beauty, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Haley is good
Hi ieGeek-UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The support team is really very responsive—Haley, as well as Hazel, were able to help me very effectively.
Hi Perles Corner, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Mia a été très réactive et m'a bien expliqué le souci que j'avais lors du contact au SAV. Bonne application
Bonjour Le cocon de l'intuition, Merci infiniment d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez la moindre question, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via le chat sur notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes toujours là pour vous aider, de toutes les façons possibles !
I have only recently added this rewards program as my previous one was not effective. Ann helped me with the customer points transfer and she was incredible!
Hi ESQ Skincare, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Bonjour DCP, Merci infiniment d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez la moindre question, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via le chat sur notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes toujours là pour vous aider, de toutes les façons possibles !
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