BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,763
chart
#386
All reviews
Review RSS Feed
March 5, 2026
Haley and the entire BON Loyalty team are great! Good app, very fast and precise customer support. They fixed a couple of small problems and supported in export/import without any issues. I really enjoyed the team and am enjoying the app. thanks!
Hi Sfusobuono, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 5, 2026
ヘイゼルとヘイリーが即サポートしてくれて助かりました。分析機能や細かい設定機能は、まだ不十分ですが、一通りの行いたいことはできます。 価格も良心的です。
こんにちは WOODSTOCK公式オンラインストア様、 このたびは、貴重なフィードバックをお寄せいただき、誠にありがとうございます。 BONのサポートサービス、特に Hazel と Haley についてお褒めの言葉をいただき、大変うれしく思います。お二人も、Anna様のお役に立てたと知ればきっと喜ぶと思います。 また、アナリティクスや詳細設定に関するご意見も共有してくださり、本当にありがとうございます。現在のアナリティクス機能や設定オプションは、幅広いリサーチに基づき、システムの安定性を保ちながら多くのマーチャントのニーズをカバーできるよう設計されています。一般的には、Analyticsタブで顧客行動や主要な指標をご確認いただけます。また、Customer Dataセクションでは、BONをインストールしてからの各顧客の合計購入金額や注文数などもご確認いただけます。 とはいえ、いただいたご提案は、しっかりと記録させていただきます、今後の検討事項としてチームへ共有させていただきます。こうしたフィードバックは、すべてのマーチャントにとってより良いBONを作り続けるうえでとても大切です。 もしご不明点がございましたり、BONの機能についてさらに詳しくご案内が必要な場合は、いつでもお気軽にライブチャットからご連絡いただくか、[email protected]までメールにてご連絡ください。いつでもサポートさせていただきます！
March 4, 2026
The support team, especially Hazel, was a huge help. At first, I thought the customer’s request regarding the account changes wasn’t possible. However, Hazel provided a step-by-step guide and stayed with me throughout the entire process. She carefully confirmed each step I was doing to make sure everything was correct. Because of her guidance, I was able to successfully complete what needed to be done. If you ever find yourself having difficulty with anything, don’t hesitate to reach out to Hazel or the Bon Loyalty Customer Service team. They respond very quickly and truly support you from start to finish. I really appreciate all the help!
Hi Engkanto, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 3, 2026
Customer service is very helpful and quick to respond. It was very easy to set up the app on my site and it connects easily to most customer account apps, making it a good value add for my customer's experience
Hi Naturalicious, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 3, 2026
Great app and great support
Hi THE HAIR GENERATION INTERNATIONAL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 2, 2026
Ame helped us tremendously with all the details of the BON Loyalty app. Everything is now working perfectly, and we’re able to recognize our customers with ease and fluidity. I’m truly surprised and happy with how quickly they responded and how determined they were to fix our issue. Thank you, Ame!!
Hi Espace Bloc, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
March 2, 2026
AMAZING customer service with Hazel! Super pacient and helpful!
Hi Coolway EU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 28, 2026
Great app, great support
Hi CBD Queen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 27, 2026
So far setting up has been super smooth. Customer service is amazing - Dannie was super helpful, no issues, very friendly and quick to resolve my question!
Hi Crafts for Christ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 27, 2026
Haley was great, very helpful and easy to talk with about issues and aspects of the app.
Hi The Random Bee, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 26, 2026
Natalie support absolutely deserves five stars！
Hi MONOGOODS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 26, 2026
I want to share how grateful I am for the support I received from Sienna. She was incredibly helpful and prompt in guiding me through updating my DNS records so I could update my email address inside my BON loyalty app. She quickly sent over the files containing the necessary DNS records, and the information was clearly organized, which made it easy for me to copy and paste everything directly into my domain account without confusion. Sienna’s responsiveness and clear instructions made what could have been a stressful process feel simple and smooth. I truly appreciate her professionalism and efficiency. Thank you, Sienna, for your excellent support!
Hi Koily Bay Hair Care, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 26, 2026
there is so much you can do with this app, really can't wait to showcase all features to my customers. Bon Loyalty's customer service is extremely responsive, no matter i message them at 2am Singapore time, there is someone responding to me, i messaged them at 1pm Singapore time, Haley responded to me, superb customer service, great job guys!
Using app
About 1 year
Total reviews
3
Average rating
5.0
Hi HOCK GIFT SHOP | SINGAPORE'S #1 GIFTS FOR MEN - OUTDOOR & EDC GEAR - FAST LOCAL DELIVERY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 25, 2026
Hi thowby ثـوبي, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 25, 2026
5***** service from Hazel and the team! After having issues with another app I recently moved to BON LOYALTY and all has been great so far. The customer care is spot on and quick, app is easy to use and set up and our customers love it!!! Thank you Hazel and all the team.....
Hi SunVit-D3, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 25, 2026
Fantastic support ! Haley goes above and beyond for making things go smoothly. We're a very old Brick and Mortar Mom and Pop shop going digital so we needed a robust system for loyalty, both physical and web, so far so good !
Hi Papyrus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
First time using Bon Loyalty and their support team is the best. Shout out to Hazel for a quick response. :)
Hi HOSŪ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
Great support and easy interface to work with!
Hi Canvape Provincial, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
Hi The Hair Generation, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
I'm still in the set up and trial stage with BON Loyalty, but I have to say the customer support has been great. With all of my questions, the support team has been very helpful and friendly.
Hi FRENCH GIRL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!