All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,686)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2026

Hazel was sooo great helping me get set up and verify everything was running correctly. I havenโ€™t used the program yet, but service is excellent!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi CHIBI.SHE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 30, 2026

We are just getting started with BON Loyalty, and so far the experience has been fantastic. The program is robust enough to handle all of the features we are looking for in a Rewards program without being overly complicated. I have had SO many questions and Lyn and the rest of the team have provided me with all the information I need in a very timely fashion. Looking forward to seeing a boost in sales!

Using app

1 day

Total reviews

6

Average rating

4.8

Developer Reply

Hi Taylor's Tins, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 30, 2026

The customer service is great. The look and feel of the app is awesome

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pretty and Bones, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 30, 2026

Although I have only just signed up and getting things sorted the app is looking fantastic and can't wait to release it to my customers, So far personal trials before releasing is all positive and was very easy to set up. We did have a few teething issues however Haley in support has been fantastic in helping. Going above and beyond to be on top of it, the support like many of the other reviews below was a big part of the reason why I went this path and it certainly hasn't disappointed.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ralphy's Lawn and Garden Supplies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

4 / 5 Share

Jan. 29, 2026

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Happymess, We're truly grateful for the opportunity to serve you. ๐Ÿ’– Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. We're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. ๐Ÿ™ We've personally reached out to you via email, and look forward to hearing from you.

5 / 5 Share

Jan. 27, 2026

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Acegolfs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 27, 2026

BON loyalty support is very helpful and answered all my questions, created tickets with their dev team to fix my bugs. Very pleased.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi McIntosh Shopr, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 27, 2026

BON Loyalty has great customer service and is an excellent Rewards App. I've used them on another store for years, and they've implemented many great updates to their program since.

Using app

4 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi The Opal Dealer, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 25, 2026

This app works for my store very well. Perfectly configured and very easy to use. The customer support is awesome and outstanding help from Hazel and team. They are always ready to help and guide. Highly recommend!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi CAQA Resources, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 24, 2026

Absolutely brilliant support and the app works like a charm. Lyn's support was top notch.There should be an option to have 10 stars. 5 star is too little

Using app

About 1 hour

Total reviews

3

Average rating

2.3

Developer Reply

Hi Kynky Buns, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 23, 2026

Customer support is extremely helpful. Hazel was very kind and thorough!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nourish Meal Delivery, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 23, 2026

Great app with excellent customer support. The BON Loyalty team was fast, clear, and very helpful in resolving my issue. Highly recommended!

Store

ecob612

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi ecob612, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 23, 2026

Amazing customer support hazel is superb great employee

Using app

44 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Glitzworld, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 22, 2026

ๆœ€้ซ˜ใชใ‚ขใƒ—ใƒชใ 

Store

ISAMI

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

ใ“ใ‚“ใซใกใฏ ISAMI ๆง˜ใ€ ใ“ใฎใŸใณใฏใ€็ด ๆ•ตใชโ˜…5ใฎใƒฌใƒ“ใƒฅใƒผใ‚’ใŠๅฏ„ใ›ใ„ใŸใ ใใ€่ช ใซใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™๏ผ ใ”ไธๆ˜Žใช็‚นใ‚„ใ‚ตใƒใƒผใƒˆใŒๅฟ…่ฆใชๅ ดๅˆใฏใ€ใฉใ†ใžใŠๆฐ—่ปฝใซใ”้€ฃ็ตกใใ ใ•ใ„ใ€‚ใ‚ฆใ‚งใƒ–ใ‚ตใ‚คใƒˆใฎใƒใƒฃใƒƒใƒˆใ‹ใ‚‰็›ดๆŽฅใ”้€ฃ็ตกใ„ใŸใ ใใ‹ใ€[email protected] ใพใงใƒกใƒผใƒซใ‚’ใŠ้€ใ‚Šใ„ใŸใ ใ‘ใ‚Œใฐๅนธใ„ใงใ™ใ€‚ใ„ใคใงใ‚‚ใŠๅŠ›ใซใชใ‚Œใ‚‹ใ‚ˆใ†ๅŠชใ‚ใฆใŠใ‚Šใพใ™ใ€‚ ไปŠๅพŒใจใ‚‚ใฉใ†ใžใ‚ˆใ‚ใ—ใใŠ้ก˜ใ„ใ„ใŸใ—ใพใ™ใ€‚

5 / 5 Share

Jan. 21, 2026

The live chat experience is wonderful! Both Hazel and Haley offered superior service. Thank you!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Duncans Mills Candle Co., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 21, 2026

ใ‚ขใƒ—ใƒชใ‚’ๅง‹ใ‚ใ‚‹ๅ‰ใงใ—ใŸใฎใงใ€ใ‚ใ‹ใ‚‰ใชใ„ใ“ใจใฐใ‹ใ‚Šใงใ€ ใƒ†ใ‚นใƒˆใฎไป•ๆ–นใชใฉใ€ใ„ใ‚ใ„ใ‚่ณชๅ•ใ—ใพใ—ใŸใ€‚ 1ๆ™‚้–“ไปฅไธŠใจ้•ทใ„ๆ™‚้–“ใซใ‚‚ใ‹ใ‹ใ‚ใ‚‰ใšใ€ ใƒ˜ใ‚คใƒชใƒผใ•ใ‚“ใจใ„ใ†ใ‚ตใƒใƒผใƒˆใฎๆ–นใŒใ€ใ‚ใ‹ใ‚Šใ‚„ใ™ใไธๅฏงใซๅ›ž็ญ”ใ—ใฆใใ‚Œใพใ—ใŸ๏ผ ใ“ใ‚Œใชใ‚‰ใ€ๅฎ‰ๅฟƒใ—ใฆไฝฟ็”จใงใใใ†ใงใ™๏ผ ใ“ใ‚Œใ‹ใ‚‰ใ‚‚ใ€ใ‚ˆใ‚ใ—ใใŠ้ก˜ใ„ใ„ใŸใ—ใพใ™๏ผ

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

ใ“ใ‚“ใซใกใฏ Precision Fuel & Hydration JAPAN ๆง˜ใ€ ใ“ใฎใŸใณใฏใ€็ด ๆ•ตใชโ˜…5ใฎใƒฌใƒ“ใƒฅใƒผใ‚’ใŠๅฏ„ใ›ใ„ใŸใ ใใ€่ช ใซใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™๏ผ ใ”ไธๆ˜Žใช็‚นใ‚„ใ‚ตใƒใƒผใƒˆใŒๅฟ…่ฆใชๅ ดๅˆใฏใ€ใฉใ†ใžใŠๆฐ—่ปฝใซใ”้€ฃ็ตกใใ ใ•ใ„ใ€‚ใ‚ฆใ‚งใƒ–ใ‚ตใ‚คใƒˆใฎใƒใƒฃใƒƒใƒˆใ‹ใ‚‰็›ดๆŽฅใ”้€ฃ็ตกใ„ใŸใ ใใ‹ใ€[email protected] ใพใงใƒกใƒผใƒซใ‚’ใŠ้€ใ‚Šใ„ใŸใ ใ‘ใ‚Œใฐๅนธใ„ใงใ™ใ€‚ใ„ใคใงใ‚‚ใŠๅŠ›ใซใชใ‚Œใ‚‹ใ‚ˆใ†ๅŠชใ‚ใฆใŠใ‚Šใพใ™ใ€‚ ไปŠๅพŒใจใ‚‚ใฉใ†ใžใ‚ˆใ‚ใ—ใใŠ้ก˜ใ„ใ„ใŸใ—ใพใ™ใ€‚

5 / 5 Share

Jan. 20, 2026

Great app with a clean interface and solid features. Special thanks to Haley for the prompt, friendly, and helpful support โ€” really appreciated the clear explanations and quick responses. Highly recommended for merchants looking to boost customer engagement.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Frisky Business Adult Sex Toys Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 19, 2026

Iโ€™m extremely satisfied with BON Loyalty and the support behind it. Huge thanks to Sienna, Dannie and Kahi for personally helping me solve every UI issue and tailoring features exactly to my needs. The app is powerful, smooth, and honestly exceeded my expectations. It answers all my needs and then some. I highly recommend BON Loyalty to anyone looking for a serious, flexible, and well-supported solution.

Store

Pufa

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Pufa, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 18, 2026

Fast and responsive support! Whenever I encountered issues or had questions about my program setup, both Haley and Hazel were extremely helpful and guided me every step of the way.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi GENTLEWOMANONLINE MY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 15, 2026

Absolutely great Loyalty app that's super easy to setup most especially for someone like me who really struggles with technology but was able to do everything myself along with the Customer Service team at BON. A BIG shout out to Sienna and Dannie who were always there to help me whenever I was struggling with anything and Logan the developer who went above and beyond to help customize the Loyalty page on our website to incorporate some additional features that are not present in the bespoke package. Will happily recommend BON any day. Thanks team!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi BE-YOU-TIFUL Haircare Products, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!