BON Loyalty Program & Rewards
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
5.0
feedback
1,615
chart
#421
All reviews
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Oct. 24, 2025
It's rare to find an APP with 5.0 ratings anywhere! I've experienced it now having just migrated from Smile.io to Bon loyalty app. Kian was super helpful in answering all my questions via chat and email. The BON support team is spontaneous to respond and transitioned from one agent to another seamlessly during my migration process. Even when I accidentally closed my chat window, I was back with Kian within one minute after connecting with a different agent. I'm looking forward to using BON Loyalty program and trusting that my 38K customers will have similar and rewarding experiences!
Hello Churchill's Fine Teas, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
So far the team is very responsive - and most important is that they really know their stuff. Especially "Kian" from customer support and also "Hazel". We upgraded to the basic plan recently and learning how to get the best out of it step by step. Good luck to the whole team!
Hello Innovo Labs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 23, 2025
Great APP and Hazel is so kind!!!!!!!!!
Hello Zuluzenith, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 23, 2025
I just downloaded the app and have started exploring. The app seems like it will work perfect for our store. Hazel has been amazing in helping us convert from our previous rewards program. From transferring customer points, to setting up branded emails. If I could give 6 stars I would. Thank you!!
Hello The Sports Shaq, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 20, 2025
We had no experience with different loyalty programs apps, but BON seemed good enough with their features and options for multiple languages. Pricing is also on par with different apps so you can make a cautious investment. What we also got was great customer service and I have to give big thanks to their support and dev team. They handled most of our problems with ease. Keep up the good work!
Hello AARNI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 17, 2025
Hello CzipLee Retail, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 16, 2025
Great customer service, really helpful and supportive. Would recommend.
Hello Borro, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 16, 2025
Hi HobbyPesca, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. We're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 We've personally reached out to you via email, and look forward to hearing from you.
Oct. 16, 2025
I’d like to express my sincere appreciation for Sienna from the BON Loyalty team. She has been incredibly helpful and patient throughout our setup process, answering every question thoroughly and making sure we understood each step. Her professionalism, prompt responses, and friendly attitude made the whole experience smooth and reassuring. We truly appreciate the excellent support — thank you, Sienna, for going above and beyond!
Hello www.dawnanddaisy.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 15, 2025
Rani set my mind at ease about the security of the app. Thank you.
Hello M. CARYA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 15, 2025
A great tool for businesses of any size! Beyond the features, what really stands out is their exceptional customer support—one of the great experiences we’ve had with any review app on Shopify. Hazel went above and beyond to help us import our existing data and fine-tune the design so everything matched our brand perfectly. Highly recommend!
Hello Laduora, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 15, 2025
Aster in customer support was very helpful.
Hello Just CBD Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
The support team is fantastic and did their best to ensure a successful migration to their platform. Aster and Cara were extremely prompt with their responeses.
Hello Colorful Cute, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
Hazel has been a great help!
Hello Paige's Crochet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
Amazing as usual - Exceptional support and onboarding team, with flexibility to branding and customise.
Hello MNQA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 14, 2025
Hazel is extremely helpful in catering to our needs! We used Bon Loyalty for our previous store, where it worked very well, so we chose to use it again for this new store. It works smoothly for both online and offline orders.
Hello Petizen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 13, 2025
Amazing customer service!!
Hello Azalea Lane Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 13, 2025
Mijn ervaring met Kian en Aster is zeer positief. Ik kom er wel achter dat bij bepaalde noodzakelijke instellingen ik ineens meer moet gaan betalen. Voor de rest is de service zeer goed en heel vriendelijke mensen.
Hallo JANNA LOUISE AMSTERDAM®, Hartelijk dank dat je de tijd hebt genomen om ons zo’n geweldige 5-sterrenbeoordeling te geven! ✨ Als je ooit hulp nodig hebt of vragen hebt, aarzel dan niet om contact met ons op te nemen. Je kunt rechtstreeks met ons chatten via onze website of een e-mail sturen naar [email protected]. We staan altijd klaar om je op elke mogelijke manier te helpen!
Oct. 13, 2025
Je viens de commencer à utiliser cet outil et il m'a l'air performant. A suivre.
Bonjour Violette & Rose, Un grand merci d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles! ✨ Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous sur notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes là pour vous aider de toutes les façons possibles!
Oct. 13, 2025
Probably the best on-boarding meeting I've ever had, Hazel was structured but at the same time flexible and adjusted her prensentation so it fit our needs. Looking forward to get started with the app. Thanks!
Hello Marina Miracle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!