All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,686)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2026

This app has helped me a lot! It was easy to set up, and the team was incredibly flexible with customizations. Their support replies very quickly and always resolves any questions I have. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi 香江茶園, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 14, 2026

Lyn was extremely helpful and patient while helping me get everything set up correctly. She clearly explained what was missing, guided me through the settings, and made sure the loyalty widget was working properly on my store. Great support and very quick to respond thank you, Lyn!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi smokersparadiseclub.co.uk, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 14, 2026

I had a great experience with the Shopify customer support chat team. Hazel assisted me and was very helpful, polite, and quick to understand my concern. She resolved my query smoothly and made the experience pleasant. Really appreciate her support.

Store

phab

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi phab, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 14, 2026

Store

RAYDEL

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi RAYDEL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 13, 2026

Kian is een held in helpen, als er wat loos is helpt die super!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hallo Boeketje van Drosje, Hartelijk dank dat je de tijd hebt genomen om ons zo’n geweldige 5-sterrenreview achter te laten! ⭐️ Mocht je ooit hulp nodig hebben of vragen hebben, aarzel dan niet om contact met ons op te nemen. Je kunt rechtstreeks met ons chatten via onze website of ons een e-mail sturen via [email protected] . We helpen je graag op elke manier die we kunnen!

5 / 5 Share

Jan. 12, 2026

Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Welcome To Country - Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 12, 2026

Hazel, you were very helpful, thank you so much.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Simba Seven Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 12, 2026

Hazel I want to appreciate you for the way you helped me with the BON Loyalty Program & Rewards app on Shopify. Your guidance was not only professional, but also very kind and reassuring. You handled everything so smoothly and made sure I understood each step clearly. It’s rare to find support like this. Thank you for being such a fantastic advisor!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Plumvera World, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 8, 2026

This smart membership app offers great value at a reasonable price. I believe it will help the company strengthen customer relationships and drive sales. Customer service representative Hazel is exceptionally friendly and helpful. She responds promptly and provides clear, accurate answers, making the overall experience excellent.

Using app

About 18 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi Madison Wine|香港葡萄酒及烈酒網購平台 - 購物滿$1,500即享免運費, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 8, 2026

Great support - Ann from BON Loyalty was a great help in getting it all set up and activated

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dye Sublimation Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 8, 2026

super helpful amzing service. You are the best!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi hallyu4u, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 8, 2026

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi The Minerals, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 8, 2026

いま無料版を使っていますが、返信すごく早いです。 HAZELさんがいつも丁寧に対応してくれます。

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

こんにちは CIE ONLINE STORE 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます!✨ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。

5 / 5 Share

Jan. 8, 2026

Great service from Hazel.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Feather n Weave, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 7, 2026

Haley, thank you so much! She is very patient, i finally set up all the setting! Highly recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mini Planet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 6, 2026

Their customer service is exceptional. Hazel helped me to set up and optimise my rewards program on the fly - took all of 5mins with her expertise. I'm hopeful this app will be a great asset to my business.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Atypica Living, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 6, 2026

Excellent customer service, and a very well though out app. It natively provides a very robust referral and reward program. I tried three similar apps and this is by far the best

Using app

8 days

Total reviews

21

Average rating

4.7

Developer Reply

Hi Abebe+Booker, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 6, 2026

I’d like to give special thanks to Hazel for the excellent customer support. Hazel was incredibly responsive, professional, and patient, and made the whole experience smooth and stress-free. Every question was clearly explained, and the issue was resolved much faster than I expected. It’s rare to receive support that feels both efficient and genuinely thoughtful. The plugin itself works perfectly, and Hazel’s help made it even better. Truly appreciate the great service and attention to detail. Highly recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi RVRN WHEELS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 3, 2026

新年早々にオンラインで質問をしましたが、Haleyさんが迅速で、丁寧に回答して下さり、大変助かりました! 日本人にもかなりお勧めしたいアプリです!

Using app

6 days

Total reviews

4

Average rating

3.0

Developer Reply

こんにちは Mystique 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます!✨ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。

5 / 5 Share

Jan. 2, 2026

Great suport from Hazel. Today, saturday while others dont work she helped me by answering all my questions for hours and also helped me setting the app. Fantatic support. Well done

Using app

About 11 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Protein4Life, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!