Easy Kasting review for BON Loyalty Program & Rewards
April 24, 2025
Hazel from Support Restored My Legacy Plan - Outstanding Service! I ran into a major issue after reinstalling the Bon app – my original "Early Bird" legacy free plan, which I had as a founding member, was lost and I was put on the standard free plan. I contacted support feeling pretty frustrated, but Hazel provided absolutely outstanding assistance. She understood the situation regarding the legacy plan, patiently listened, and took the initiative to escalate the issue to her team and developers. Despite the plan being discontinued, Hazel arranged for an exception to be made and successfully got my original Early Bird plan reinstated as a token of appreciation for being an early supporter. This level of customer service, understanding, and willingness to go the extra mile to make things right is rare and incredibly appreciated. Thank you, Hazel and the Bon team!
Hello Easy Kasting, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App