immersiveterrain review for BON: Loyalty Rewards Referrals
Sept. 18, 2022
Super easy to set up but won't let me do anything from mobile device. Have to set it up and maintain it from laptop. On the customer side, they also can't sign up or sign in to my reward program from a mobile device. Just a blank white screen. Works fine from a laptop though. Clearly in need of a lot of development. Otherwise a great app, easy to use and fun to customize.
Thanks so much for your feedback! Your compliment on the app's user-friendly features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop. However, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our front-end widget. Our server was in maintenance mode last night and the speed for loading widgets was slower for a few minutes. Although we notified our old shop owners via chat, we are sorry for not giving you a "heads up" sooner. Now, the app's performance is back to normal. You and your clients can easily access the BON Loyalty program with just one click. See here: https://prnt.sc/xGMxR084ImGT (Click on the link to see my screenshot) Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: [email protected] Cara Customer Support Executive https://bonloyalty.com/
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App