CedCommerce Bonanza Channel
Sell on Bonanza, list your products and manage orders.
Rating
4.0
feedback
63
chart
#8,722
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March 23, 2019
REVIEW UPDATE PLEASE READ THIS BEFORE YOU LOSE YOUR MONEY CED have still not refunded us the $530.19 we paid them in January!!! The CED app still does not work. We have had to spend hours removing the duplicated listings on Bonanza and on Etsy the orders don't sync, inventory does not sync, listings do not sync, these are THE BASIC functions of the app!!!! And please read through on how they lost all our 3 months of seo on nearly 500 Etsy listings. They should be removed from Shopify app store. PREVIOUS REVIEW March 16th BUYER BEWARE They are crooks. I purchased the APP from CED Commerce to intergrate my Shopify site with Bonanza, Etsy and Sears…..Where do I start.....after almost two months the problems are getting worse by the day: First of all when you fulfill an order on Shopify it does not sync back as it is supposed to. This is the main function of the app! It stays as not shipped and you have to manually complete it...so why have the app?. Then not all of our listings on Shopify integrated over to Etsy and they duplicated on Bonanza. After being told "give us 24 hours" countless times it still does not work. Then we got a generic email from CED saying that all customers should re-integrate...we did this, then some of our products got duplicated with CED SKU’s (not ours) The inventory does not sync over to Shopify and other platforms like it is supposed to do. Nothing works!! While trying to fix all these problems the BIGGEST thing happened. We have over 400 listings all of which I have been doing SEO for a solid 3 months, that's lots and lots of time. Three days ago the CED person we were on live chat with said she was putting her team to work on it once again. They lost all our tags, descriptions, reverted back to old titles, deleted all attributes.....everything all gone. All SEO… GONE. All this happened when they were just trying to get the app to work as it should. We paid them $500 BE WARNED!!! Now just trying to get our money back and compensation for all our time, lost profits and lost future sales as we now have a zero rank on Etsy. We have to SEO the site all over again and we still have to sort out the duplications on Bonanza CED COMMERCE AS A COMPANY ABSOLUTELY SUCK…….
March 13, 2019
So far I have to say Bonanza integraton from CedCommerce is #1 Best customer service! I had the pleasure to work with Karshit Bhargava who knows all the ins and outs of almost every question I had - and I have a lot! I’m not techy-at all!- And if he didn’t he gave me the contact number of an actual live person who did. I couldn’t be more impressed. Thank you so much Karshit for taking your time with me.. Bonzonza - CedCommerce is fortunate to have such a dedicated, knowledgeable employee. Thank you!!!
March 6, 2019
Great App and great customer support. They are always availble for every single answer. Highly recomended
Feb. 26, 2019
Awesome service and awesome app for Bonanza. Recommend to anyone looking to expand there channels to other market places.
Feb. 13, 2019
I used this app to help me to sync items on Bonanza. I really like it because it is convenient, It would be nice if the App will be more convenient to waste of time using.
Feb. 4, 2019
Just started and so far its great, their support is awesome and very helpful! What a great company! Thank you so much. Oren feshionn IOBI
Jan. 28, 2019
The app is helpful tool to import products on Shopify to Bonanza and the customer support (via Skype) is brilliant.Professional customer support and great App.
Jan. 23, 2019
The integration app for Bonanza works great, and customer service with cedcommerce is fantastic. I wish I could say the same for Bonanza itself, we sell nothing on the site with 4200 active variants.
Jan. 8, 2019
Exellent app and super-cool customer support. They support any time for any question. Highly recommend to use this app
Dec. 27, 2018
Clunky, confusing integration interface with strange navigation and terminology. Warning: every item has to be manually remapped to a Bonanza category (what this app refers to as a profile? why not just call it a category?) and it will only accept TWO variants and NO items with duplicate names. Don't bother. It's a mess and looks like old school PC software. Not user friendly.
The latest upgrade is out and we have improved on the interface as well as made navigation easier. Profiling is a lot more than just category we have already explained it to you while we were in communication as well as have included supporting materials to explain it in details. No products with duplicate titles and more than 2 variants are accepted by Bonanza Marketplace and so we have to put a restriction on that and this is in accordance with the requirement of the marketplace. We need to comply with there requirement. We have improved our App and continuously work on suggestion and feedbacks shared by the App Users. We would like you to communicate with us so that we can clear all your doubts first about our App and then about the marketplace. We would also like to serve you again so that we can make your experience better. Thanks CedCommerce
Dec. 24, 2018
I had such wonderful experience with Srajan.,his experience were keen and very professional.I love to keep him on my team.He has gave me such tremendous support
Dec. 21, 2018
The application is great, the support is very fast and enthusiastic. Looking forward to the application will develop more bring more utilities
Dec. 11, 2018
Excellent service, helped me a lot with products and syncing to Bonanza. Really helpful team always available to help with whatever is required. Thanks to the team at Ced commerce, I am now selling more products. Great work guys, thanks a lot. Stuart www.discoverclothing.co.uk
Dec. 6, 2018
I used this app to help boost my sales. Ever since I added Bonanza, my sales have gone up. I recommend this app! Babyrall
Dec. 3, 2018
HUGE workflow issues. Inventory did not properly update, which lead to overselling. I sought advice from support who told me refunding the orders would cancel them. This was wrong. They also ensured me that once an order was cancelled it would not import to Shopify, also wrong. We had several refunded orders make their way to Shopify and get shipped despite cancelling the orders per supports guidance. Save yourself the time and headache and find another way to sell your Shopify products on Bonanza.
Thanks for raising the issue. We promote communication and request sellers to stay connected with so that we can transfer knowledge to them both about the app as well as the marketplace. We had discussed with you and communicated to you multiple time that you were having product with duplicate titles. It is mandatory not to have a product with duplicate titles listed on Bonanza Marketplace. All the issues that were related to inventory were because of the same. The inventory update failed to work as there were duplicate listing with the same title. We tried to communicate several times over the registered mail id with us as well as the contact details about the same.. But we fail to get any response from your end. We would like to work once again with you so that we can change your perception about our App. We want everyone getting associate stay with us to stay happy. We look forward to serve you back once again. Thanks CedCommerce
Nov. 23, 2018
the second time i installed the app and stills not working i been waiting for my booth to be active and they keep telling me and telling me to wait when they say the booths activation takes around 24hr and nothing no one is giving me a straight answer oh and one of the costumer service asked me for my password to my account its that even allowed?? im deleting again the not worth it to be waiting and getting such bad service
Thanks for providing us the opportunity to serve you for the second time and felt really sad to know that app didn't work well for you. First of all, we would like to clear to the readers that we are not someone from Bonanza Marketplace. We develop different Apps for Shopify. Yes Bonanza Marketplace has a booth activation process where they review booth before activating. As per the information publically available, they take 24 to 48 hrs to activate a booth once all the necessary steps have been done by the sellers. Whether they will activate booth or not is decided by Marketplace after successfully reviewing the booth as per there guidelines. So we guide the seller accordingly and we don't play any role in booth activation. We also guide sellers related to marketplaces and help them understand marketplace guidelines and in your case too we helped you in understanding why it is required to set up a Paypal Account before signing up with Bonanza Marketplace to which information is most likely to be provided by the marketplace and not by the App Developers. We don't promote such activities in which we ask the seller for there personal credential but to better assist sellers we ask for staff account access of the account. For which sellers need to provide approval and only after that we get access to there account. Once the work is done we request the sellers to change the credentials as well as remove all necessary access to there accounts. It is only after sellers approval that any access can be granted to the developers and we don't force anyone to provide the same if he or she is uncomfortable providing the same. We would be glad if you could provide us with another opportunity to serve you back in any form. We would work hard to improve your experience with us. Thanks CedCommerce
Nov. 24, 2018
Excellent app and support. They stayed with me every step of the way to get up and running. Very easy to use. We listed close to one thousand items with it so far and still going
Oct. 25, 2018
I used this app even though my products couldn't get to bonanza which wasn't their fault but mine because my account had been put on hold at bonanza. I tried working out with bonanza but to no avail so I reached out to the support team that I didn't actually succeed integrating my products to bonanza so they should give me a refund and as I speak I have the money refunded. I know these guys are legit so if you want to work with them then no worries because they got you covered. I will recommend them anytime!
Oct. 8, 2018
I used this apps to List, Sync, Manage, & Automate to boost sales on Bonanza. I really like how the customer support assist me using Skype. And it can save time and money.
Sept. 20, 2018
Excellent customer service support 10/10 I have been using this service for a few months now. Perfect sync of my shopify store products to my chosen market place. (Over 5000 products) The support team have set up a Skype chat group and always on hand to help. Special thank you to Karshit