All reviews

Rating Breakdown

  • 5
    93% (38 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

May 20, 2024

Very fast assistance and problem solving. Greatly appreciate the customer service.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

This app keeps QBO up to date on a daily basis. My financial statement are always current I always know exactly how our business is doing. On occasion where something has changed in Shopify or one of payment forms, customer support at Bookkeep quickly resolves the issues.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience here! We love that you are seeing the benefit of having your books up to date, automatically, every day!

5 / 5 Share

April 24, 2024

I've used Bookkeep for years. It's given me so much time back to run my business and not stress about bookkeeping, which is not my specialty. The subscription is worth every penny and my reporting and subsequent tax prep is seamless. There is a little learning curve on the front end and the support team has held my hand through the initial phases. Now it all just happens- like a small miracle. Highly recommend to customers that are looking for accurate reporting, daily integration, and a helpful support team.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

So good! Thank you from the bottom of our hearts for posting this review. We built Bookkeep for exactly the reasons you have outlined here - so you can focus on your business instead of trying to keep your bookkeeping up to date. Also - its great peace of mind having your sales tax automated and taken care of for you, isn't it?

5 / 5 Share

April 18, 2024

Bookkeep has made our monthly and quarterly workflows a breeze. The journal entries sync smoothly with QB and the customer service is amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our ecommerce automation platform! We are so glad your accounting processes are simpler now that you use Bookkeep, and your monthly and quarterly processes are taking less time than before!

5 / 5 Share

April 2, 2024

This is such a great software for my clients who use Shopify and have a lot of daily transactions. I was so overwhelmed with my client's books until I found Bookkeep. Task that would take me hours to do without Bookkeep is all there and saves me so much time and headaches. I love how everything is connected to easily. I scheduled a meeting to help with parts I didn't understand like mapping and connecting new clients. Anish is great at explaining and very patient. Very happy with Bookkeep.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are delighted that the Bookkeep app is helping you save time and increase accuracy for your clients. And while we know how great Anish is, its wonderful to hear it from a valued client. Thanks again!!

5 / 5 Share

March 18, 2024

They are always very helpful whenever I have a question or problem. And I LOVE the automatic journal entries that their program does on my behalf. It is such a time changer and stress reliever. I definitely recommend Bookkeep.com

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review!! It's wonderful that you are seeing the value of the daily, automatic, summary sales and payment journal entries and that Bookkeep is reducing your stress and saving you time while keeping your books up to date. Thanks again for posting this, and we promise to keep doing a great job for you!

5 / 5 Share

Jan. 26, 2024

Excellent app. It has increased accuracy and saved us so much time when it comes to closing the books at the end of the month. The staff is very friendly and responsive.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for posting this review! We are delighted that you and your team are saving so much time during month-end close, and we appreciate you giving our helpful team members a shout-out!

5 / 5 Share

Dec. 12, 2023

Excellent service - best in the business. Immediate tech support that helps you resolve things quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are delighted that our top-notch Success Team has been helpful to you and your business! Being accountants ourselves, we obsess over accuracy, and should anything change with one of our supported platforms, we jump on it to ensure our platform adjusts accordingly.

5 / 5 Share

Feb. 14, 2023

This app has been great at helping us keep our books in order and everything synced up between Shopify and Quickbooks. Really good customer service when needed as well. Thank you for the work you all do!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your appreciation. Our customer care team are experts (some are Intuit Pro-Advisors) in accounting for Shopify stores. We love helping small businesses get, and keep, their books in order, and we are here if you need any more help!

5 / 5 Share

Dec. 7, 2022

This has saved me so much time! This integration posts our sales, deposits, gift cards, fees, and so much more on a daily basis so that our books are up to date. Their customer service is available at convenient times and has assisted me with questions or errors. They have even alerted me when I set up the integration incorrectly and gave me steps to fix the issue. As an accountant, I will be using this will all of my Shopify clients!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

This software does exactly what they say it will and saves an incredible amount of time for any accountant who wants postings to go to Quickbooks withot every single product and customer going over to the books also. Genius. The support has been truly remarkable - they know what they are doing... just wish they made all the software we needed! I started when it was $10, but even now at $60 for our three locations, its an absolute must have. Don't waste your time and the headache of doing this yourself, in my opinion, its money well spent for our small business start up.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 29, 2022

Great customer service! The support team helped me sort out any issues I was having pretty quickly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate you taking the time to leave a review and we're glad we can help!

2 / 5 Share

Sept. 28, 2022

Terrible management. They keep raising the prices, it went from $10 a month to $40. I will be taking my business elsewhere.

Store

GodSpin

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

I appreciate your feedback! This is Jason the CEO. I totally understand that the price increase can hurt your bottom line. It was a painful decision for us to change our pricing. Bookkeep is designed for very high volume retailers with 100s to 1000s of orders. The accuracy and time savings when dealing with so many orders more than covers the cost of Bookkeep. In addition we offer 25% off if you pay upfront for a year. I recommend checking out the free option built into QuickBooks called Commerce. It may be better for your needs. Jason

5 / 5 Share

July 21, 2022

QuickBooks Daily has had such great customer service. They spent so much time with me helping me make it work for our accountant.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate you taking the time to leave a review and we're glad we can help!

5 / 5 Share

July 19, 2022

Simply could NOT operate properly without this app and the excellent support we receive. We have been using them for years and they ALWAYS go the extra mile to keep us going! Special thanks to Jason, Ananie and Anish! The Best!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

That's great to hear! We appreciate you taking the time to leave a review and we're glad our product and rockstar team can help!

5 / 5 Share

May 3, 2022

Daily and accurate journal entries mean I know where my business stands every day without a lot of checking or calculating between different programs. No more confusing journal entries from multiple sales channels and stores! No more, why won't this balance? What batch is that, etc?! ThisPLUS the customer support is insanely good! Not only did Anish and Ananie get me set up properly, but they walked me through all the connections and links and entries so I really understand where the numbers are coming from. Buy this now. If you are a busy entrepreneur, it will change your life. Rock Stars! PS - A few years ago before Bookkeep Daily Summary was available I tried the QB version, which makes a journal entry for every single transaction into QBO, which is not necessary, redundant and slows down QBO to the point that it is useless. So glad I checked again for something new! This is the way to go if you want smart, clean and accurate books.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Puree Juice Bar! Happy to see you appreciate that we use best practices for daily summarized entries into accounting. I'm also glad our team was helpful. :-) We love this stuff! Reach out if you need anything else. -Jason

4 / 5 Share

April 7, 2022

Great onboarding, intuitive and direct 1:1 support via zoom to get it all set up. Would like to have the ability to summarize by product type and class code at some point but great for now.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey Pocket Radar Inc! Bookkeep has the ability to breakout sales, discounts, returns all by product type. Additionally, there is a single class setting available. You can check out our knowledge base to understand how here (https://knowledge.bookkeep.com/post-revenue-by-shopify-product-category) or contact [email protected] or chat via the chat bubble from app.bookkeep.com for more information.

5 / 5 Share

March 25, 2022

They have been very helpful. As I was trying to figure where some of the income was and how it transferred over. They spend a lot of time with me on zoom making sure everything was setup well. Great customer service.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

Dan, Anish and Ananie were most helpful in resolving a few hiccups our file had processing with Bookkeep. They were most persistent and resolved the issues beautifully. They are super stars!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

New user to Bookkeep and it has been great so far. The team is very responsive and helpful. Look forward to continuing on with their solution!

Store

BedJet

Using app

About 2 years

Total reviews

6

Average rating

4.5