All reviews

Rating Breakdown

  • 5
    93% (50 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 94% (51)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2026

My questions was answered in a timely manner and problem was resolved.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

Bookkeep and their staff have been amazing! We have located issues we didn't even know we had with the help of their team members. They definitely go the extra mile to provide such great service and have taken many weights off our shoulders throughout the set-up process. I am excited to see how we can grow with them on our side!

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 1, 2026

worthless.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

5 / 5 Share

March 25, 2026

AMAZING customer support – helpful, fast and accurate, what more can an accountant ask for?

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Very professional. help me solve my issues timely, and of course with patient

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Bookkeep is great! Their CS is always on point as well :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Bookkeep is absolutely necessary to get accurate reports and data into QBO! Their customer service is helpful in getting everything set up correct and troubleshooting.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Store

NERRĀ

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

I don't need to contact tech support very often, but when I do their team is very responsive and helpful.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

I’ve worked with a variety of integrations between Shopify and QuickBooks over the years, and I can confidently say that none have matched the seamless accuracy and outstanding support provided by Bookkeep. This platform stands out not only for its reliability but also for the expertise and responsiveness of its support team. The integration is incredibly user-friendly, and for those who aren’t technically inclined, assistance is always just minutes away. Over the years, I’ve reached out to support many times for specific needs for new clients, and I’m continually impressed by the consistency and knowledge of the team — many of whom have been with the company for years and are always eager to help. What truly sets Bookkeep apart is the flexibility of their development team. They aren’t limited in what they can sync and are able to tailor solutions to meet my clients’ unique needs — making me look great to my clients in the process. If you're considering another solution, don't waste your time. Bookkeep is hands down the best in the industry, and I can't recommend them highly enough.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Bookkeep is the best. Since 1995 I have used many different accounting integration software companies. You will not find a better one. The have definitely raised the bar so high that no other can come close. Jason, Laurie, Alta, Sal and the rest of the team listen to understand and implement your solution with no pain. Awesome organization.

Using app

7 months

Total reviews

22

Average rating

4.7

5 / 5 Share

June 20, 2025

I’ve never had this level of support from a software provider... Bookkeep actually responds. And not "just" respond, they respond quickly, with real solutions. Every interaction has been quick, helpful, and teams are all knowledgeable. They’ve helped me navigate and solve multiple challenges, hours I would have otherwise spent on consultants. It’s rare to find a software and their CX this responsive and invested in helping their users succeed.

Store

Perelel

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

June 17, 2025

Allegro Dance Boutique has been with Bookkeep since July of 2020. Unlike many companies who were paralyzed during Covid shutdowns we used that time to lean in and invest in the future by converting to Shopify. It was apparent that a bridge to the financial applications was necessary. We were one of the earliest customers to utilize Bookkeep to handle the bridge from Shopify to our Quickbooks financial systems. Throughout this time Bookkeep has provided excellent customer support and always responded to issues with thoughtful and well researched responses and actions. We offer our complete endorsement of Bookkeep!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Everyone I’ve interacted with—from my customer service representative to the support team—has been exceptional. I’m still reviewing all the materials provided about Bookkeep, and I’ve been genuinely impressed by how intuitive and user-friendly the app is to implement. It’s given me the confidence to take on more e-commerce clients, knowing that Bookkeep can reliably handle the daily transaction recording.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 27, 2025

Simple integration that makes Quickbooks+Shopify just work so much smoother. Posts deposits + sales.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

This platform has saved me hours every month! As with any integration, there is a period of fine-tuning, but they were super eager to jump on multiple calls to make sure it was working. I spend months trying another integration, but it didn't actually save me any time. I told myself I would never take on another eCommerce client again, but Bookkeep might persuade me to take on more eComm clients.

Store

VAHNA

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

Very fast assistance and problem solving. Greatly appreciate the customer service.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for submitting this review, and for your continued trust these past 3 years. We are thrilled that our customer success team continues to delight you should you ever need our help with your Shopify connection!

5 / 5 Share

April 30, 2024

This app keeps QBO up to date on a daily basis. My financial statement are always current I always know exactly how our business is doing. On occasion where something has changed in Shopify or one of payment forms, customer support at Bookkeep quickly resolves the issues.

Using app

About 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for sharing your experience here! We love that you are seeing the benefit of having your books up to date, automatically, every day!