Access Point Marine Services / Powell River First Aid & Safety Training review for BTA Appointment Booking App

March 27, 2025

Update: D'Angelo seems to no longer be working for the company and there have been many issues that have arisen recently where unscheduled dates are showing up on the widget for customers to sign up. When I contacted support for help, my inquiry was basically brushed off and I was told to contact him again if it keeps happening. When it keeps happening and this is unacceptable since I have to call customers to apologise and reschedule. I am very disappointed and will be looking for another app to replace this one. The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription charge. Other than this last point, we have no complaints.