BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Easy scheduling for events, tours, rentals, services & classes
Rating
4.7
Feedback
416
Reviews
Chart
#2,844
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Customers appreciate the quick response times, helpfulness, and patience of the support staff, particularly mentioning team members like Rana and Sisco. The app itself is described as easy to use, reliable, and customizable to meet various business needs. Users highlight features like managing reservations, classes, and bookings seamlessly, saving time, and improving the overall customer experience. However, there are a few negative reviews mentioning difficulties in setting up the app, issues with specific functionalities, and challenges with customization and aesthetics.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 4%
Less than a month 14%
Less than a year 36%
More than a year 44%
All reviews
5 / 5 Share
Oct. 7, 2026

Book That App is great for all the services we offer. Thanks to the team for helping with a glitch, it was sorted out very quickly so we lost next to no down time on the website with our bookings. Super helpful team, thank you.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much! We're really glad the team got that glitch sorted quickly and your bookings kept running with barely any downtime. It's great to have you with us, and we're here anytime you need a hand.

5 / 5 Share
Oct. 6, 2026

Rana Waleed helped with an issue we had with book that app. He was very friendly and efficient.

Store Using app Total reviews Average rating
Paradox Sydney Gifts Almost 5 years 1 5.0
Developer Reply

Thank you so much for the kind words, and for almost five years with BookThatApp! We're glad Rana could get things sorted for you quickly, and we'll be sure to pass your thanks along. We're always here if you need anything else.

5 / 5 Share
Sept. 29, 2026

Very helpful call!

Store Using app Total reviews Average rating
Rooted Treasures 5 months 1 5.0
Developer Reply

Thank you for your review!!

5 / 5 Share
Sept. 28, 2026

The chat function has an AI assistant but it offers you a real person at any time which you get in just a minute, and they will help sort everything you need no hassle. Without their great assistance I would be helpless!

Store Using app Total reviews Average rating
Tonga Travel Troupe Almost 6 years 2 5.0
Developer Reply

Thank you! We're glad our team is there when you need a real person. Always happy to help!

5 / 5 Share
Sept. 24, 2026

I had a major issue with a product booking and Rana truly helped me resolve it and it was very nice knowing that with BTA, we are covered. Thank you so much!!!

Store Using app Total reviews Average rating
Asaphversity 9 months 2 5.0
Developer Reply

Thank you! We're so glad Rana could help. We've got you covered anytime.

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.