BTA Appointment Booking App
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and effectiveness of the support team in resolving issues and guiding them through setup processes. The app itself was described as easy to use, reliable, and essential for managing bookings and reservations for various businesses. Users appreciated the customization options and the practical features that streamlined their workflow. However, there were a few negative reviews that mentioned issues with pricing, limitations in customization, and challenges with specific functionalities like bundling and handling multiple variants.
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We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again. This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful. The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference. Highly recommended for rental businesses using Shopify.
Rana helped me set this up. If you have any trouble just reach out to support and they'll dialed in.
We're glad our team was able to get you set up. Cheers!
Had a small issue with a price not updating and was helped straight away - problem sorted quickly many thanks to Sisco C.
Thank you for the kind words. We're glad it was sorted quickly
Amazing support experience! The team was incredibly patient and helpful throughout the entire setup process. We had a very specific booking configuration for our dress rental business, and they took the time to help us troubleshoot every detail until everything was working correctly. While the app does have some limitations depending on how customized your booking flow needs to be, it is still a great tool overall, and what truly makes the difference is their support team. They were responsive, kind, and genuinely willing to help us find the best possible solutions for every situation. We really appreciate all the support and would definitely recommend them!
Thank you for the kind review! We're glad we could support you through the setup process and find solutions that worked for your business. We truly appreciate the honest feedback and look forward to continuing to support you.
Rana was so helpful! He accommodated the time I was available, fixed the issues I was having and then also showed me how to fix/prevent in the future. Thank you so much Rana!!
Thank you for the lovely review! We're so glad Rana could help, we'll make sure he sees this. 😊
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