BTA Appointment Booking App
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers highlight the quick response times, helpfulness, and patience of the support staff, particularly mentioning individuals like Rana and Sisco. Users appreciate the ease of use of the app, its customization options, and the reliability it offers for managing reservations and bookings. Many reviewers have been using the app for several years and continue to be satisfied with its performance and the assistance received from the support team. However, there are a few negative reviews that mention struggles with app functionality on specific themes and difficulties in customization.
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Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!
Thanks so much for sticking with us for years, it's so great to hear BTA keeps meeting your needs, and that our team's speed has made a difference!
Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.
Thanks for the kind words, we're happy that Rana was patient and got all your questions sorted!
We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!
Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!
As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!
Thanks for the kind words, we're glad Sisco could make things easier for you, and we're always here whenever you need us!
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