BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
feedback
382
chart
#6,314
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
15%
-
Less than a year
37%
-
More than a year
43%
Reviews Summary
The reviews for the BookThatApp on Shopify are overwhelmingly positive, highlighting the exceptional customer service and support provided by the team. Customers consistently praise the quick response times, helpfulness, and professionalism of the support staff, particularly mentioning individuals like Rana and Sisco. Users find the app easy to use, reliable, and well-designed, making managing bookings and reservations smoother and more efficient. The customization options and features are also commended for adding value to businesses. However, there are a few negative reviews that mention issues with pricing, outdated features, and difficulties in setup and functionality, especially with the embedded version of the app.
Highlights
Review RSS Feed
All reviews
April 27, 2026
Great app and awesome support that helped me with my issue in a professional and timely matter!
April 22, 2026
Rana was an AMAZING help!!! I was nervous about explaining a complex issue over the BTA chat, but Rana was able to fix my issues almost quicker than I could type them out. There was one issue that we could not resolve through the chat, so Rana set up a Meets session so that we could share screens and resolve the remaining issues very quickly. I am beyond delighted with the BTA support team! Thanks again, Rana - you made my day so much better!!!
Thank you so much for the kind words! We're thrilled Rana could make the process so smooth. Don't hesitate to reach out anytime!
April 13, 2026
Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.
Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊
April 1, 2026
I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!
Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!
March 31, 2026
Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!
Thanks for your review. Great to hear Sisco was so helpful and efficient!
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