BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
feedback
382
chart
#6,314
All reviews
Review RSS Feed
April 27, 2026
Great app and awesome support that helped me with my issue in a professional and timely matter!
April 22, 2026
Rana was an AMAZING help!!! I was nervous about explaining a complex issue over the BTA chat, but Rana was able to fix my issues almost quicker than I could type them out. There was one issue that we could not resolve through the chat, so Rana set up a Meets session so that we could share screens and resolve the remaining issues very quickly. I am beyond delighted with the BTA support team! Thanks again, Rana - you made my day so much better!!!
Thank you so much for the kind words! We're thrilled Rana could make the process so smooth. Don't hesitate to reach out anytime!
April 13, 2026
Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.
Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊
April 1, 2026
I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!
Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!
March 31, 2026
Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!
Thanks for your review. Great to hear Sisco was so helpful and efficient!
March 26, 2026
The lady that helped me made my day. Rana Waseed
Thanks so much for your review, so glad we made your day! 😊
March 17, 2026
Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!
Thank you for the wonderful feedback! We're so glad we could get you set up quickly and smoothly. We'll always be here if you need anything!
March 16, 2026
Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond
Thank you so much! We're thrilled you're finding it easy to use and that our tech support team has been able to go above and beyond for you. We'll pass along the love to the whole team! 😊
March 12, 2026
Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.
Thank you for the kind words! We're so glad our team could help, we're always here when you need us. 😊
March 11, 2026
Book that App has been the most frustrating system ever! BTA has constant problems, everything from not allowing people to book same day or multiple days. The checkout on book that app is now not allowing people to check out their rentals. Super disappointing, costing me tons revenue because customer can not check out for rentals...DOT NOT USE THIS APP!!!!!
We're really sorry to hear you've been having such a rough time and we sincerely apologise for the inconvenience. We took a look at your store and, based on the past conversations, it looks like a few things may have been misconfigured, which would explain the booking and checkout issues you're running into. We've already sent you an email with the details to help get everything sorted out. We're confident we can get this resolved for you quickly once those settings are corrected. Thanks for your patience, and we look forward to making this right!
March 10, 2026
Been using for 3 or 4 years - decent app. Customer service is always extremely responsive.
Thanks so much for sticking with us and for the kind words about our support team. We'd love to earn that 5th star, if there's anything we can do better, don't hesitate to let us know!
March 6, 2026
I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!
Thank you so much! We're always happy to help and love having you with us. Your recommendation means the world to us!
Feb. 27, 2026
Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!
Thank you so much for the 5 stars! We’re thrilled you’re happy with BTA.
Feb. 22, 2026
Constantly need support to book due to unfriendly interface. Good luck talking to someone on a weekend. Overpriced and seems like it hasn’t been updated in years. Black outs are annoying, I should just be able to select what days I want to book things on and repeat it. Not block out every day I am not needing a booking.
Thank you for your feedback. You’re right that our support coverage is slower on weekends, and we understand how frustrating that can be when you need help urgently. In your case, the product’s availability issue was caused by a configuration problem. We’ve already assisted with reconfiguring it and followed up with you directly.
Feb. 11, 2026
i dealt with sisco.c and they were very helpful with quick speedily replies, would highly recommend
Feb. 11, 2026
This app has been incredibly helpful for my business. It’s easy to use, well-designed, and works exactly as expected. It has saved me so much time and made managing everything much smoother. The setup was simple, and the features are very practical and reliable. Customer support is also responsive and helpful whenever needed. Overall, it’s a great app that genuinely adds value. Highly recommend it to anyone looking to improve their workflow!
Thank you so much for this wonderful review! We're delighted to hear the app has saved you time and made managing your business so much smoother.
Feb. 5, 2026
I have been using BTA app in Shopify for several years to manage online reservations for our tours and I have been very satisfied. I have been able to customize the app's settings to get it to do what I need and customer service and support has always been quick, helpful, and effective.
Thank you for sticking with BTA for so many years 🙏 Really glad it’s been a great fit for your tour reservations, and that our support has been quick and helpful. We’re here anytime!
Jan. 30, 2026
Amazing customer service and support! I asked if they could personalize a specific field to help optimize the rental experience on my website, and they not only added what I needed but exceeded all of my requests. They were super responsive every step of the way. I would absolutely recommend this app to other businesses and reservation platforms. Huge thanks to Rana and Sisco for being so helpful — truly appreciate everything!
Really glad the customization helped,huge thanks from Rana and Sisco. We’re here anytime you need us.
Jan. 13, 2026
The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!
Thanks for the feedback! We’re glad our team could help and support you whenever needed.
Dec. 17, 2025
Mr. Sisco was extremely kind and helpful. He assisted me with my website with great professionalism, explaining everything clearly and patiently. He was always available to answer my questions and find effective solutions. I highly recommend working with him.