BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
Feedback
386
Reviews
Chart
#4,221
Shopify

All reviews

5 / 5 Share
May 27, 2026

We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again. This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful. The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference. Highly recommended for rental businesses using Shopify.

Store Using app Total reviews Average rating
5 / 5 Share
May 15, 2026

Rana helped me set this up. If you have any trouble just reach out to support and they'll dialed in.

Store Using app Total reviews Average rating
Ignite Wellness Studio About 24 hours 1 5.0
Developer Reply

We're glad our team was able to get you set up. Cheers!

5 / 5 Share
May 12, 2026

Had a small issue with a price not updating and was helped straight away - problem sorted quickly many thanks to Sisco C.

Store Using app Total reviews Average rating
Sew Confident 7 months 2 5.0
Developer Reply

Thank you for the kind words. We're glad it was sorted quickly

4 / 5 Share
May 7, 2026

Amazing support experience! The team was incredibly patient and helpful throughout the entire setup process. We had a very specific booking configuration for our dress rental business, and they took the time to help us troubleshoot every detail until everything was working correctly. While the app does have some limitations depending on how customized your booking flow needs to be, it is still a great tool overall, and what truly makes the difference is their support team. They were responsive, kind, and genuinely willing to help us find the best possible solutions for every situation. We really appreciate all the support and would definitely recommend them!

Store Using app Total reviews Average rating
Ētud Sorella 12 months 1 4.0
Developer Reply

Thank you for the kind review! We're glad we could support you through the setup process and find solutions that worked for your business. We truly appreciate the honest feedback and look forward to continuing to support you.

5 / 5 Share
May 5, 2026

Rana was so helpful! He accommodated the time I was available, fixed the issues I was having and then also showed me how to fix/prevent in the future. Thank you so much Rana!!

Store Using app Total reviews Average rating
Branching Out Ceramics 2 months 1 5.0
Developer Reply

Thank you for the lovely review! We're so glad Rana could help, we'll make sure he sees this. 😊

5 / 5 Share
May 4, 2026

Rana was very fast & helpful! They looked at our store, edited the code, and fixed a random issue. Thanks!

Store Using app Total reviews Average rating
POT Over 4 years 1 5.0
Developer Reply

Thank you for your amazing review!

5 / 5 Share
April 30, 2026

Rana anwsered all my question and fix my calendar in less then an hour!

Store Using app Total reviews Average rating
AVENTURE RIVE-NORD Over 5 years 1 5.0
Developer Reply

Thank you! We're so glad Rana could help quickly. We'll pass along your kind words to him! 😊

5 / 5 Share
April 30, 2026

We have used BTA for years now and its been great. Just had a random issue today and they hopped on and fixed it very quickly, I really appreciated how fast and easy they solved my issue. Thank you Rana!

Store Using app Total reviews Average rating
Salt Gowns Over 3 years 1 5.0
Developer Reply

Thank you for the years of trust! So glad Rana got it handled quickly. We appreciate you! 🙌

4 / 5 Share
April 29, 2026

Thank you for clarifying my concerns Rana! I appreciate your help and for doing your best to explain the tool to me.

Store Using app Total reviews Average rating
MISMO by Missy Moran Studios About 2 months 1 4.0
Developer Reply

Thank you for the kind words!. Don't hesitate to reach out anytime! 😊

5 / 5 Share
April 27, 2026

Great app and awesome support that helped me with my issue in a professional and timely matter!

Store Using app Total reviews Average rating
Ruffin'it RV Rentals Almost 6 years 1 5.0
Developer Reply

Thank you for the kind words! We're so glad we could help. See you around! 😊

5 / 5 Share
April 22, 2026

Rana was an AMAZING help!!! I was nervous about explaining a complex issue over the BTA chat, but Rana was able to fix my issues almost quicker than I could type them out. There was one issue that we could not resolve through the chat, so Rana set up a Meets session so that we could share screens and resolve the remaining issues very quickly. I am beyond delighted with the BTA support team! Thanks again, Rana - you made my day so much better!!!

Store Using app Total reviews Average rating
Silver City Waterworks 13 days 1 5.0
Developer Reply

Thank you so much for the kind words! We're thrilled Rana could make the process so smooth. Don't hesitate to reach out anytime!

5 / 5 Share
April 13, 2026

Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.

Store Using app Total reviews Average rating
Jessica Purdie Ltd 10 months 1 5.0
Developer Reply

Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊

5 / 5 Share
April 1, 2026

I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!

Store Using app Total reviews Average rating
Stitchin Heaven 21 days 12 4.7
Developer Reply

Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!

5 / 5 Share
March 31, 2026

Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!

Store Using app Total reviews Average rating
craniologie 12 days 1 5.0
Developer Reply

Thanks for your review. Great to hear Sisco was so helpful and efficient!

5 / 5 Share
March 26, 2026

The lady that helped me made my day. Rana Waseed

Store Using app Total reviews Average rating
Jae braids About 3 years 1 5.0
Developer Reply

Thanks so much for your review, so glad we made your day! 😊

5 / 5 Share
March 17, 2026

Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!

Store Using app Total reviews Average rating
Vaununi.fi Over 6 years 1 5.0
Developer Reply

Thank you for the wonderful feedback! We're so glad we could get you set up quickly and smoothly. We'll always be here if you need anything!

5 / 5 Share
March 16, 2026

Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond

Store Using app Total reviews Average rating
Metuchen Mower 4 days 2 5.0
Developer Reply

Thank you so much! We're thrilled you're finding it easy to use and that our tech support team has been able to go above and beyond for you. We'll pass along the love to the whole team! 😊

5 / 5 Share
March 12, 2026

Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.

Store Using app Total reviews Average rating
Griffin Archery Over 4 years 3 5.0
Developer Reply

Thank you for the kind words! We're so glad our team could help, we're always here when you need us. 😊

1 / 5 Share
March 11, 2026

Book that App has been the most frustrating system ever! BTA has constant problems, everything from not allowing people to book same day or multiple days. The checkout on book that app is now not allowing people to check out their rentals. Super disappointing, costing me tons revenue because customer can not check out for rentals...DOT NOT USE THIS APP!!!!!

Store Using app Total reviews Average rating
Divide Board Shop About 1 year 2 3.0
Developer Reply

We're really sorry to hear you've been having such a rough time and we sincerely apologise for the inconvenience. We took a look at your store and, based on the past conversations, it looks like a few things may have been misconfigured, which would explain the booking and checkout issues you're running into. We've already sent you an email with the details to help get everything sorted out. We're confident we can get this resolved for you quickly once those settings are corrected. Thanks for your patience, and we look forward to making this right!

4 / 5 Share
March 10, 2026

Been using for 3 or 4 years - decent app. Customer service is always extremely responsive.

Store Using app Total reviews Average rating
Shop Angelina About 3 years 2 4.5
Developer Reply

Thanks so much for sticking with us and for the kind words about our support team. We'd love to earn that 5th star, if there's anything we can do better, don't hesitate to let us know!

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