BTA Appointment Booking App
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Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!
Thanks so much for sticking with us for years, it's so great to hear BTA keeps meeting your needs, and that our team's speed has made a difference!
Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.
Thanks for the kind words, we're happy that Rana was patient and got all your questions sorted!
We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!
Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!
As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!
Thanks for the kind words, we're glad Sisco could make things easier for you, and we're always here whenever you need us!
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Thank you for your review!
these guys are extremely helpful. try yourself and if you run into any challenges - talk to a human. in my case Rana W and Sisco C were able to answer all my questions and correct my issues. i also learned of some new funtionality i didnt even knew excisted! 10/10 would book that app again
Thanks for the awesome review! Glad Rana and Sisco got you sorted and showed you a few hidden gems in the app. We'll pass this along to them appreciate you being with BTA! 🎉
Buena app, sobre todo el servicio al cliente en su chat, muy cordiales, con respuestas rápidas y acertivas.
¡Muchas gracias por tu reseña! Nos alegra mucho saber que has tenido una buena experiencia con nuestra app y, especialmente, con nuestro equipo de soporte. ¡Gracias por confiar en BTA! 🙌
The BEST customer service I have ever experienced! Every time I can't figure something out or have issues, they respond with extremely fast help. Highly recommend.
Thank you so much for the amazing feedback! We’re thrilled to hear our support team has been able to help whenever you need us. We truly appreciate your recommendation! 🙌
We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!
Thank you so much for the incredible review and for being with us for 5 years! 🙌 We're thrilled that BTA continues to meet your needs, and we truly appreciate your trust and support.
Easy to use app and great customer support from the team. Have used it for 5 years now and we are very happy with your service, thanks.
We appreciate your review so much! Feel free to always write in if you need support and our team will be there
Really helpful support team who are open to suggestions for product development.
Thank you so much for your review, we strive to provide you with the best support
Nous avons demandé de l’aide pour la configuration du site et le centre d’aide a été très efficace et très rapide. Ils ont pris le temps nécessaire pour répondre à notre problématique ! Merci !
Great app with GREAT customer service. Thank you Rana!
We greatly appreciate your review and that our support team was able to help you resolve any issues you had!
Struggled to get the most basic functions to work on my theme. Spent so many hours trying to make it work but it just never fully realized the way it says it will!
Hi there, sorry to hear you had such a rough time getting things set up! I saw your support ticket and noticed you'd mentioned it ended up working on your end - there may have just been a bit of a lag before everything caught up. I've followed up with you directly so we can get you fully set up and onboarded - I'll walk you through everything on a support call to make sure it's working the way it should. Thanks for your patience, and looking forward to getting this sorted!
Sisco was so helpful with the issue I was having with the app on my webpage! He knew exactly what the issue was and easily walked me through how to fix it!
Thank you so much for your review! We're glad our support team could resolve your issue as fast as possible
Tried to install the app and use a basic Event Calendar widget on the Horizon theme. Does not add block correctly to page. Event calendar displays very small. Unable to edit settings to make calendar fill page. Super frustrating. UPDATE: Their reply makes it seem like they worked with me to get it solved, but they did not solve it. Their tech support recommended I hire an external dev to get it fixed. I had to use outside support to solve my issue. Do not believe their response.
Hi Elisa, we're sorry for the frustration here. We worked with you directly and got a fix in place so the calendar now displays full width. Thanks for your patience, and please reach out anytime if you need anything else.
Easy to use and understand. Excellent support and friendly can-do attitude. Much appreciated as am out of my depth in the technical realms!
Thank you for your review - we're glad to be able to provide support when needed.
À chaque fois que je demande de l'aide, il me réponde très rapidement et ils sont super efficaces. Excellent service à la clientèle!
Merci beaucoup ! 😊
This app generally works well although we've had a few bugs to work out of the system. Customer service has been helpful though.
Thanks for the feedback! Glad support's been helpful, let us know if issues pop up.
Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app
Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌
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