BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
359
chart
#5,592
All reviews
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Aug. 18, 2025
BookThatApp is a fantastic app – easy to use, reliable, and perfect for managing bookings. The customer service is top-notch, always quick to respond and very helpful. Highly recommend!
Thank you for the wonderful feedback! We’re glad BookThatApp and our support team have been helpful.
Aug. 15, 2025
Great application. We've used it to book our classes for a few years now, and were pleased to discover that it could also handle booking service appointments! Lots of functionalities, easy to integrate with Shopify shops and also support the use of services. The support is very good as well.
Thank you! We’re happy our product meets your needs and supports your business
Aug. 7, 2025
コロナ禍のときに、来店予約を受け付ける必要が生じて導入。「カートをスキップして予約できる」という手軽さに魅力を感じて使い始めました。 以来、3年使い続けています。 その後、無料の来店予約、有料の体験予約、複数日にわたる有料の宿泊予約と、活用の範囲が広がってきましたが、その高機能さと柔軟さがすごいなと思います。 複雑なことをやろうとすると設定はちょっと難しいのですが、奥深いアプリだと思いました。まだまだ機能を使いこなせてないような気がしています。 サポートも迅速で充実しています。
いつもご利用ありがとうございます！3年間にわたり色々なシーンでBTAを活用いただけてとても嬉しいです。これからもサポートさせていただきますので、ぜひお気軽にご相談くださいね😊
July 1, 2025
Gros point fort : le support technique d'aide (assistance client) de l'application fonctionne très bien, les réponses sont réactives et efficaces. Merci !
June 9, 2025
Sisco on the live chat was such a massive help, and was available immediately for my query. Thank you Sisco for your friendly and helpful manner. My query was resolved efficiently
Thank you for your feedback! On behalf of Sisco, we’re glad your query was resolved quickly and appreciate your kind words.
May 27, 2025
Great app with a lot of functionalities, easy to integrate with Shopify shops and also support the use of services. The support has been very good as well
May 14, 2025
Es lo que buscaba para una tienda de Tours vacacionales y el soporte que brindan es de lo mejor, la recomiendo ampliamente
May 5, 2025
We have used BTA for over 3 years and it's the only booking app we have ever used. Simple to set-up and very good interface on the customer side and on the store side. Customer support is extremely responsive and any issues are quickly resolved. My one wish is that there is a way for google analytics to integrate with the app. As soon as a customer begins the booking process on the BTA side, we lose side of customer conversions.
Thank you for being with us for over 3 years! We’re glad BTA has served you well and appreciate your feedback on Google Analytics integration
April 25, 2025
Great app! It helps our business to customize using their app. Fast and Awesome Customer Service!
April 22, 2025
Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.
April 17, 2025
The App itself is very easy to set up and use. I've used other apps and this one has impressed me the most, and given me the ability to customize almost everything for our store. The BTA team is incredible to work with. I've ran into issues twice so far, that the BTA team was very quick to respond and were able to address the problems.
Thank you for your kind words! We’re glad BTA has impressed you and that our team could assist quickly when needed.
April 15, 2025
Fantastic support with those guys, they reply to any issues within SECONDS. Keep it up!
April 1, 2025
I have been using BookThatApp for over 3 years and am very satisfied. Reliable and offers many options.
April 17, 2025
Updated from 2 Stars to 4 Stars – Thank You for the Fix! We originally gave the BTA app a 2-star rating due to a frustrating issue with Shopify POS compatibility and some limitations in core features. At the time, the app no longer functioned with Shopify’s updated POS system—despite what was stated on the App Store—which disrupted our checkout process and required inconvenient workarounds involving elevated admin permissions for our retail staff. Since then, the BTA team has resolved the POS issue, and the app is once again working smoothly in our store environment. This was a major concern for us, and we truly appreciate the team’s responsiveness in addressing it. We’re updating our rating to 4 stars to reflect this improvement and to acknowledge that the app overall still brings meaningful value to our business. That said, there are still areas for growth—such as the hardcoded 6-month limit on the Events widget, which restricts our ability to promote events further in advance. We’re continuing to use the app and are hopeful that future updates will bring more flexibility and customization. We appreciate the progress so far and look forward to what’s next!
Thank you for updating your review and for recognizing the improvements made. We’re glad the POS issue was resolved and that BTA continues to support your business. We also appreciate your feedback on future enhancements, and your suggestions will help guide our ongoing development.
March 25, 2025
アプリの完成度も良いが、何よりカスタマーサポートが素晴らしい。 レンスポンスと的確なアドバイスと親切さは使い続けることに十分な価値を見出せると感じます。
March 22, 2025
Rob B was super wonderful to work with at BTA. BTA is fairly simple to use where I was able to set up everything on my own. I wanted to make sure all my settings were correct so I contacted support and was connected with Rob B. We reviewed the functions and how they should operate and he was able to view my settings and make corrections for me. I am happy with the app itself as well as their customer service - thanks again Rob :)
We’re so pleased to hear BTA was easy to set up and that Rob could fine-tune your settings to ensure everything runs seamlessly. We truly appreciate your feedback!