The Real Bride Co. review for BTA Appointment Booking App
Aug. 26, 2025
Oversells what it can actually do. Purchased it specifically for its bundling functionality, but it's basic at best and can't handle multiple variants. Support documents were vague and outdated, and this was not made clear until I purchased the upgrade to test this out myself. Setup is very confusing and technical. Support is abysmal with vague responses and a 24 hour wait.
Thanks for your review. I am sorry to see that you were unhappy with the app and its support. We did fall short of your expectations with our bundling feature, as it does not support bundling at the variant level. We will look into adding this in a future update. I would note that after a review of your ticket history, all responses were sent in less than 12 hours apart from 1, where you contacted us over the weekend, where we have part-time support. I apologize for your experience with our app and wish you the best with your online store.
