BTA Appointment Booking App
All reviews
The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!
Thanks for the feedback! We’re glad our team could help and support you whenever needed.
Mr. Sisco was extremely kind and helpful. He assisted me with my website with great professionalism, explaining everything clearly and patiently. He was always available to answer my questions and find effective solutions. I highly recommend working with him.
Mostly reviewing about customer service: recently I spoke with Rana, who was very helpful, friendly and responded quickly. When I've contacted BTA during work hours it is quick and easy to get in touch with a real person to chat with, which I appreciate. The app itself is pretty good, though it requires a fair amount of learning to get things working the way we want. Also not a lot of customization aesthetically. It seems like there are many customer experience features to customize but it's not obvious what each one does. I wish there was a small explanation under each Title telling you what exactly it does. Since the customer service is good its helpful to just reach out if you're confused about anything.
Thank you for the feedback! We’re glad Rana and the team could support you quickly and personally. We appreciate your notes on the learning curve and are continuously working to improve the experience.
Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!
Thanks so much for the great feedback! We’re glad you’re enjoying BookThatApp, and we’re always here if you need anything.
So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days! Adding an update to say their support team has been great. They’re always available and willing to help us find a solution whenever we reach out.
Wow, thank you for the wonderful review, and for taking the time to update it too! We're so glad the app has been a great fit for your shop, and that the deposit feature is hitting the mark for your bookings.
We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.
Thank you for the great review! We're glad our widgets are working well for managing your classes, courses, equipment hire, and appointments.
This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it. Thank you!
Glad to hear everything is set up just right! We’re always happy to help make things easy
Genial! Me solucionaron inmediatamente un problema. Os recomiendo Me atendio Sisco. Pero siempre hay alguien amable y con ganas de ayudar
¡Muchas gracias! Nos alegra saber que pudimos resolver tu problema rápidamente y con la atención que mereces.
The customer support team was incredibly helpful and guided me through every step. I had an issue with setting up timeslots in the app, and they helped me resolve it quickly and efficiently. Everything is now working perfectly. Highly recommend their service!
Every time I have a question or a problem that needs solving, the support team with Book That App is there in a timely manner, solves my problem, and is kind and considerate when doing so. We love the BTA team!!
Thanks a ton! We love helping and are happy to know our team is making a difference for you
We use BTA in our shopify site to manage class enrollment and events. The tutorials section in the help center is very detailed and makes the program easy to use. When I can't find what I am looking for there, the customer service team is very quick to respond with helpful advice and offers comprehensive solutions.
Thanks for sharing! We’re happy the tutorials and support provide the guidance you need for managing enrollments and events
BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs. Would highly recommend it!
Your recommendation means a lot! We’re glad the app and our support team could make your booking process smooth
The customer service is amazing, they are fast and willing to help and explain every detail.
Thanks for your review! We’re glad we could help quickly and clearly.
BookThatApp is worth its weight in gold for the customer service alone — truly phenomenal! Every question I had was answered quickly, clearly, and with so much care. The features themselves are powerful and intuitive, but it’s the level of support that really sets this app apart. Absolutely worth a try if you want a booking system that actually feels human behind the screen.
Thanks a ton! Our team is always happy to help, and we’re glad the app is working intuitively for you.
Für unsere Anwendung ist diese App genau richtig! Und falls man mal Probleme hat wird einem über die Chatfunktion wirklich immer schnell geholfen.
Vielen Dank für Ihr tolles Feedback! Es freut uns, dass unsere Chat-Unterstützung so hilfreich war
Amazing Support from Sisco! I was having trouble with some coding and getting BookThatApp to work properly on my Shopify store, and Sisco was an absolute lifesaver. He figured out the issue straight away and helped me get everything working perfectly. His support was quick, professional, and super helpful — such a great experience! Thank you so much, Sisco!
Thank you for your review! We're glad to hear BTA works for you and that you enjoyed our support!
We are a smaller art studio that offers a lot of classes with online registration and have been using the app for about 4 years. This app has been perfect for what we have needed. It allows us to capture all the necessary questions we need when having clients register, it sends reminders and allows us to email a group all at once about the event. Not only do we book classes we also book private events, and this App generated a calendar we can place on our website allowing community members to see what is occurring on different days. Anytime I have had an issue their support team has quickly helped to resolve the issue and show me what I can do moving forward. I highly recommend the app.
We appreciate you taking the time to leave us a review! We're also happy to hear that the app serves your business well.
Been using BTA for quite some time. Very easy to use, and if you ever find that you don't understand something or need to figure out a way to get something to work, the Chat function is always there and they're very responsive and helpful. Super handy and also easy for my clients to use on the website!
Thanks so much for the awesome review! We’re glad BTA has been simple and helpful for both you and your clients. Our team is always here if you need anything!
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