BTA Appointment Booking App for Shopify

BTA Appointment Booking App

Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
Feedback
386
Reviews
Chart
#4,221
Shopify

All reviews

5 / 5 Share
Oct. 22, 2025

Every time I have a question or a problem that needs solving, the support team with Book That App is there in a timely manner, solves my problem, and is kind and considerate when doing so. We love the BTA team!!

Store Using app Total reviews Average rating
ZEdonk ART Over 9 years 2 5.0
Developer Reply

Thanks a ton! We love helping and are happy to know our team is making a difference for you

5 / 5 Share
Oct. 22, 2025

We use BTA in our shopify site to manage class enrollment and events. The tutorials section in the help center is very detailed and makes the program easy to use. When I can't find what I am looking for there, the customer service team is very quick to respond with helpful advice and offers comprehensive solutions.

Store Using app Total reviews Average rating
New England Dive Over 4 years 4 3.8
Developer Reply

Thanks for sharing! We’re happy the tutorials and support provide the guidance you need for managing enrollments and events

5 / 5 Share
Oct. 22, 2025

BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs. Would highly recommend it!

Store Using app Total reviews Average rating
Between The Lines Winery About 5 years 2 5.0
Developer Reply

Your recommendation means a lot! We’re glad the app and our support team could make your booking process smooth

5 / 5 Share
Oct. 21, 2025

The customer service is amazing, they are fast and willing to help and explain every detail.

Store Using app Total reviews Average rating
De Tin Marín About 1 year 1 5.0
Developer Reply

Thanks for your review! We’re glad we could help quickly and clearly.

5 / 5 Share
Oct. 20, 2025

BookThatApp is worth its weight in gold for the customer service alone — truly phenomenal! Every question I had was answered quickly, clearly, and with so much care. The features themselves are powerful and intuitive, but it’s the level of support that really sets this app apart. Absolutely worth a try if you want a booking system that actually feels human behind the screen.

Store Using app Total reviews Average rating
Heart and Hearth Pottery About 5 hours 1 5.0
Developer Reply

Thanks a ton! Our team is always happy to help, and we’re glad the app is working intuitively for you.

5 / 5 Share
Oct. 17, 2025

Für unsere Anwendung ist diese App genau richtig! Und falls man mal Probleme hat wird einem über die Chatfunktion wirklich immer schnell geholfen.

Store Using app Total reviews Average rating
Wärk Over 2 years 1 5.0
Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns, dass unsere Chat-Unterstützung so hilfreich war

5 / 5 Share
Oct. 13, 2025

Store Using app Total reviews Average rating
PETPLS About 2 years 1 5.0
5 / 5 Share
Oct. 7, 2025

Amazing Support from Sisco! I was having trouble with some coding and getting BookThatApp to work properly on my Shopify store, and Sisco was an absolute lifesaver. He figured out the issue straight away and helped me get everything working perfectly. His support was quick, professional, and super helpful — such a great experience! Thank you so much, Sisco!

Store Using app Total reviews Average rating
Three Palms Travel Co 11 months 3 5.0
Developer Reply

Thank you for your review! We're glad to hear BTA works for you and that you enjoyed our support!

5 / 5 Share
Sept. 30, 2025

We are a smaller art studio that offers a lot of classes with online registration and have been using the app for about 4 years. This app has been perfect for what we have needed. It allows us to capture all the necessary questions we need when having clients register, it sends reminders and allows us to email a group all at once about the event. Not only do we book classes we also book private events, and this App generated a calendar we can place on our website allowing community members to see what is occurring on different days. Anytime I have had an issue their support team has quickly helped to resolve the issue and show me what I can do moving forward. I highly recommend the app.

Store Using app Total reviews Average rating
CURIO Art Studio Over 2 years 1 5.0
Developer Reply

We appreciate you taking the time to leave us a review! We're also happy to hear that the app serves your business well.

5 / 5 Share
Sept. 11, 2025

Been using BTA for quite some time. Very easy to use, and if you ever find that you don't understand something or need to figure out a way to get something to work, the Chat function is always there and they're very responsive and helpful. Super handy and also easy for my clients to use on the website!

Store Using app Total reviews Average rating
The Studio On Main Pilates & Yoga Almost 3 years 1 5.0
Developer Reply

Thanks so much for the awesome review! We’re glad BTA has been simple and helpful for both you and your clients. Our team is always here if you need anything!

5 / 5 Share
Sept. 2, 2025

I have been using BookThatApp for a few months now, and it’s a great app. Aside from the app itself and the features I’ve been enjoying overall, I want to give special mention to the support team. We have several consultants using the app for bookings, which means we often have a wide range of queries that require assistance. Honestly, BookThatApp has one of the top three support teams I’ve ever worked with. They are incredibly helpful, quick to respond, and provide detailed, thoughtful support. You can really see the effort they put into helping you find a solution. Thank you so much to the BookThatApp support team, we truly appreciate both your app and your excellent service.

Store Using app Total reviews Average rating
Cove & Co. About 1 year 1 5.0
Developer Reply

Thank you so much for your kind feedback! We strive to provide you with the best support and we're glad to hear you're happy with the app as well

5 / 5 Share
Aug. 27, 2025

The support is super fast and great. They solved my issue with so much ease and also booked a 1:1 call to help me better. Thanks once again.

Store Using app Total reviews Average rating
Cigno Nero 1 day 1 5.0
Developer Reply

We appreciate your review. We enjoyed being able to guide you personally and make it simple.

1 / 5 Share
Aug. 26, 2025

Oversells what it can actually do. Purchased it specifically for its bundling functionality, but it's basic at best and can't handle multiple variants. Support documents were vague and outdated, and this was not made clear until I purchased the upgrade to test this out myself. Setup is very confusing and technical. Support is abysmal with vague responses and a 24 hour wait.

Store Using app Total reviews Average rating
The Real Bride Co. 3 months 3 3.7
Developer Reply

Thanks for your review. I am sorry to see that you were unhappy with the app and its support. We did fall short of your expectations with our bundling feature, as it does not support bundling at the variant level. We will look into adding this in a future update. I would note that after a review of your ticket history, all responses were sent in less than 12 hours apart from 1, where you contacted us over the weekend, where we have part-time support. I apologize for your experience with our app and wish you the best with your online store.

1 / 5 Share
Aug. 24, 2025

I’m having a serious issue with the embedded version of Book That App. The standalone version works fine — I can create widgets, set up services, and manage settings without problems — but the embedded version doesn’t let me log in at all. Even though I’m logged into Shopify and following all setup instructions, I keep getting errors like “Store does not exist” and “1 error prohibited this user from being saved.” I’ve already tried clearing cache, switching browsers, using the .myshopify.com domain, checking permissions, and enabling the app embed in the theme, but nothing fixes it. On top of that, the app doesn’t recognize my email for login, even though it’s the same one I use to log into Shopify. This makes it impossible to use the embedded version to run my store. This is a critical issue that blocks me from using one of the app’s main features. It needs to be fixed urgently because it directly impacts my store’s operations.

Store Using app Total reviews Average rating
P2P Store 11 days 2 3.0
Developer Reply

Thanks for taking the time to leave us a review. I am sorry to see that you are having issues with logging in to the app. We have created a support ticket for you to get some additional details on this in order to get you back into the app asap. Please respond to our email or create a new one ([email protected]), and we will be happy to help you.

5 / 5 Share
Aug. 18, 2025

BookThatApp is a fantastic app – easy to use, reliable, and perfect for managing bookings. The customer service is top-notch, always quick to respond and very helpful. Highly recommend!

Store Using app Total reviews Average rating
myethnicrentals Over 2 years 4 5.0
Developer Reply

Thank you for the wonderful feedback! We’re glad BookThatApp and our support team have been helpful.

4 / 5 Share
Aug. 15, 2025

Great application. We've used it to book our classes for a few years now, and were pleased to discover that it could also handle booking service appointments! Lots of functionalities, easy to integrate with Shopify shops and also support the use of services. The support is very good as well.

Store Using app Total reviews Average rating
Fabrications Ottawa Almost 3 years 3 4.3
Developer Reply

Thank you! We’re happy our product meets your needs and supports your business

5 / 5 Share
Aug. 7, 2025

コロナ禍のときに、来店予約を受け付ける必要が生じて導入。「カートをスキップして予約できる」という手軽さに魅力を感じて使い始めました。 以来、3年使い続けています。 その後、無料の来店予約、有料の体験予約、複数日にわたる有料の宿泊予約と、活用の範囲が広がってきましたが、その高機能さと柔軟さがすごいなと思います。 複雑なことをやろうとすると設定はちょっと難しいのですが、奥深いアプリだと思いました。まだまだ機能を使いこなせてないような気がしています。 サポートも迅速で充実しています。

Store Using app Total reviews Average rating
石徹白洋品店 Almost 3 years 5 5.0
Developer Reply

いつもご利用ありがとうございます!3年間にわたり色々なシーンでBTAを活用いただけてとても嬉しいです。これからもサポートさせていただきますので、ぜひお気軽にご相談くださいね😊

5 / 5 Share
July 14, 2025

As a first-time Shopify developer setting up booking systems, BookThatApp (by Zetya) has been a standout,feature-rich, intuitive, and backed by exceptional support.

Store Using app Total reviews Average rating
Drive Style GearShop 3 months 7 5.0
5 / 5 Share
July 1, 2025

Gros point fort : le support technique d'aide (assistance client) de l'application fonctionne très bien, les réponses sont réactives et efficaces. Merci !

Store Using app Total reviews Average rating
Domaine d'Ardhuy 4 months 1 5.0
5 / 5 Share
June 9, 2025

Sisco on the live chat was such a massive help, and was available immediately for my query. Thank you Sisco for your friendly and helpful manner. My query was resolved efficiently

Store Using app Total reviews Average rating
Aber Falls Distillery Almost 3 years 1 5.0
Developer Reply

Thank you for your feedback! On behalf of Sisco, we’re glad your query was resolved quickly and appreciate your kind words.

Previous Page 3 of 20 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.