BTA Appointment Booking App
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Amazing support experience! The team was incredibly patient and helpful throughout the entire setup process. We had a very specific booking configuration for our dress rental business, and they took the time to help us troubleshoot every detail until everything was working correctly. While the app does have some limitations depending on how customized your booking flow needs to be, it is still a great tool overall, and what truly makes the difference is their support team. They were responsive, kind, and genuinely willing to help us find the best possible solutions for every situation. We really appreciate all the support and would definitely recommend them!
Thank you for the kind review! We're glad we could support you through the setup process and find solutions that worked for your business. We truly appreciate the honest feedback and look forward to continuing to support you.
Rana was so helpful! He accommodated the time I was available, fixed the issues I was having and then also showed me how to fix/prevent in the future. Thank you so much Rana!!
Thank you for the lovely review! We're so glad Rana could help, we'll make sure he sees this. 😊
Rana was very fast & helpful! They looked at our store, edited the code, and fixed a random issue. Thanks!
Thank you for your amazing review!
Rana anwsered all my question and fix my calendar in less then an hour!
Thank you! We're so glad Rana could help quickly. We'll pass along your kind words to him! 😊
We have used BTA for years now and its been great. Just had a random issue today and they hopped on and fixed it very quickly, I really appreciated how fast and easy they solved my issue. Thank you Rana!
Thank you for the years of trust! So glad Rana got it handled quickly. We appreciate you! 🙌
Thank you for clarifying my concerns Rana! I appreciate your help and for doing your best to explain the tool to me.
Thank you for the kind words!. Don't hesitate to reach out anytime! 😊
Great app and awesome support that helped me with my issue in a professional and timely matter!
Thank you for the kind words! We're so glad we could help. See you around! 😊
Rana was an AMAZING help!!! I was nervous about explaining a complex issue over the BTA chat, but Rana was able to fix my issues almost quicker than I could type them out. There was one issue that we could not resolve through the chat, so Rana set up a Meets session so that we could share screens and resolve the remaining issues very quickly. I am beyond delighted with the BTA support team! Thanks again, Rana - you made my day so much better!!!
Thank you so much for the kind words! We're thrilled Rana could make the process so smooth. Don't hesitate to reach out anytime!
Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.
Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊
I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!
Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!
Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!
Thanks for your review. Great to hear Sisco was so helpful and efficient!
The lady that helped me made my day. Rana Waseed
Thanks so much for your review, so glad we made your day! 😊
Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!
Thank you for the wonderful feedback! We're so glad we could get you set up quickly and smoothly. We'll always be here if you need anything!
Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond
Thank you so much! We're thrilled you're finding it easy to use and that our tech support team has been able to go above and beyond for you. We'll pass along the love to the whole team! 😊
Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.
Thank you for the kind words! We're so glad our team could help, we're always here when you need us. 😊
Book that App has been the most frustrating system ever! BTA has constant problems, everything from not allowing people to book same day or multiple days. The checkout on book that app is now not allowing people to check out their rentals. Super disappointing, costing me tons revenue because customer can not check out for rentals...DOT NOT USE THIS APP!!!!!
We're really sorry to hear you've been having such a rough time and we sincerely apologise for the inconvenience. We took a look at your store and, based on the past conversations, it looks like a few things may have been misconfigured, which would explain the booking and checkout issues you're running into. We've already sent you an email with the details to help get everything sorted out. We're confident we can get this resolved for you quickly once those settings are corrected. Thanks for your patience, and we look forward to making this right!
Been using for 3 or 4 years - decent app. Customer service is always extremely responsive.
Thanks so much for sticking with us and for the kind words about our support team. We'd love to earn that 5th star, if there's anything we can do better, don't hesitate to let us know!
I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!
Thank you so much! We're always happy to help and love having you with us. Your recommendation means the world to us!
Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!
Thank you so much for the 5 stars! We’re thrilled you’re happy with BTA.
Constantly need support to book due to unfriendly interface. Good luck talking to someone on a weekend. Overpriced and seems like it hasn’t been updated in years. Black outs are annoying, I should just be able to select what days I want to book things on and repeat it. Not block out every day I am not needing a booking.
Thank you for your feedback. You’re right that our support coverage is slower on weekends, and we understand how frustrating that can be when you need help urgently. In your case, the product’s availability issue was caused by a configuration problem. We’ve already assisted with reconfiguring it and followed up with you directly.
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