BTA Appointment Booking App
Try #1 Appointment Scheduling Shopify App | BookThatApp
Rating
4.7
feedback
359
chart
#5,592
All reviews
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March 21, 2025
Amazing support, very quick response, professional and friendly! highly appreciated
March 20, 2025
Awesome app! Even when I come across some hiccups in connecting calendars, my own doing, the customer service team is quick to help and resolve any issues. Especially Rob B, he was so helpful and quick to help our company's needs. Thank you!
Thank you for your feedback! We’re glad the app is working well for you and that Rob was able to assist quickly.
March 12, 2025
I've been using BTA for a little over a year now and I LOVE IT! It works seamlessly and it's easy me and for my customers to use. Support is always helpful when I have issues (which is usually user caused-me) they are always able to find the challenge and it's fixed in one interaction.
Thanks so much for the kind words! We’re glad BTA has been easy for both you and your customers, and happy our team could help whenever needed 😊
March 3, 2025
Feb. 28, 2025
I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)
Feb. 24, 2025
Just installed the app but I am liking the flexibility so far. I had a couple little glitches that honestly were probably caused by things I did. The support staff we very helpful and prompt. They have me up and running again. Recommend.
Feb. 3, 2025
We have been using BookThatApp for years and are very satisfied. It’s a powerful and flexible tool that keeps our bookings running smoothly. The integration with our webshop works flawlessly, providing our customers with a seamless experience. What we appreciate most is the support—always fast, helpful, and solution-oriented. Whenever we have a question or encounter an issue, we receive a clear and effective response in no time. In short, a reliable app with excellent service—highly recommended for anyone looking for a strong booking tool!
Jan. 28, 2025
Trés bonne application pour planifier nos événements dans notre centre de formation. Support technique super réactif à n'importes quelles heures.
Jan. 22, 2025
After trying countless booking apps to manages a school bus service, this was by far the most comprehensive and easiest to work with. The customer service is very helpful and quick.
Jan. 10, 2025
Excellent experience, I have been using the app for my salon for almost 2 years and I love it. They are very responsive to my business and truly care about my success. Highly recommend.
Jan. 3, 2025
Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.
Hi Pompei, I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize. I can admit that the settings in the app can be a bit challenging for our customers, and we are working on providing our customers with a better UI and user experience. In our last conversation with you, we understand that you were upset due to utilizing the iCal sync, which created bookings in the app and exhausted your booking limit. We do have help articles that you can find here: https://support.zetya.com/hc/en-us. Especially this article on importing bookings using the iCal: https://support.zetya.com/hc/en-us/articles/5057815765775-Importing-Bookings-using-iCal; which does what you experienced. If we can find the room to work together, we'd be happy to jump on a call with you. Feel free to schedule one here with us: https://calendly.com/bookthatapp-support/15min. In the event you wish not to continue with us, we do understand. Thank you for review. I hope you get the chance to see my response. You may have misunderstood us, but our hearts were in the right place 🙂. Have a prosperous New Year! Success Team at BookThatApp
Dec. 24, 2024
I contact support and help me install the widgets within minutes. They have great customer services and a great system
Dec. 3, 2024
Incredible support! Always helpful and patient and make sure it get's done right. Don't ever feel like you can't reach out to them! They're great!