BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.6
feedback
379
chart
#6,306
All reviews
Review RSS Feed
Aug. 27, 2025
The support is super fast and great. They solved my issue with so much ease and also booked a 1:1 call to help me better. Thanks once again.
We appreciate your review. We enjoyed being able to guide you personally and make it simple.
Aug. 26, 2025
Oversells what it can actually do. Purchased it specifically for its bundling functionality, but it's basic at best and can't handle multiple variants. Support documents were vague and outdated, and this was not made clear until I purchased the upgrade to test this out myself. Setup is very confusing and technical. Support is abysmal with vague responses and a 24 hour wait.
Thanks for your review. I am sorry to see that you were unhappy with the app and its support. We did fall short of your expectations with our bundling feature, as it does not support bundling at the variant level. We will look into adding this in a future update. I would note that after a review of your ticket history, all responses were sent in less than 12 hours apart from 1, where you contacted us over the weekend, where we have part-time support. I apologize for your experience with our app and wish you the best with your online store.
Aug. 24, 2025
I’m having a serious issue with the embedded version of Book That App. The standalone version works fine — I can create widgets, set up services, and manage settings without problems — but the embedded version doesn’t let me log in at all. Even though I’m logged into Shopify and following all setup instructions, I keep getting errors like “Store does not exist” and “1 error prohibited this user from being saved.” I’ve already tried clearing cache, switching browsers, using the .myshopify.com domain, checking permissions, and enabling the app embed in the theme, but nothing fixes it. On top of that, the app doesn’t recognize my email for login, even though it’s the same one I use to log into Shopify. This makes it impossible to use the embedded version to run my store. This is a critical issue that blocks me from using one of the app’s main features. It needs to be fixed urgently because it directly impacts my store’s operations.
Thanks for taking the time to leave us a review. I am sorry to see that you are having issues with logging in to the app. We have created a support ticket for you to get some additional details on this in order to get you back into the app asap. Please respond to our email or create a new one ([email protected]), and we will be happy to help you.
Aug. 18, 2025
BookThatApp is a fantastic app – easy to use, reliable, and perfect for managing bookings. The customer service is top-notch, always quick to respond and very helpful. Highly recommend!
Thank you for the wonderful feedback! We’re glad BookThatApp and our support team have been helpful.
Aug. 15, 2025
Great application. We've used it to book our classes for a few years now, and were pleased to discover that it could also handle booking service appointments! Lots of functionalities, easy to integrate with Shopify shops and also support the use of services. The support is very good as well.
Thank you! We’re happy our product meets your needs and supports your business
Aug. 7, 2025
コロナ禍のときに、来店予約を受け付ける必要が生じて導入。「カートをスキップして予約できる」という手軽さに魅力を感じて使い始めました。 以来、3年使い続けています。 その後、無料の来店予約、有料の体験予約、複数日にわたる有料の宿泊予約と、活用の範囲が広がってきましたが、その高機能さと柔軟さがすごいなと思います。 複雑なことをやろうとすると設定はちょっと難しいのですが、奥深いアプリだと思いました。まだまだ機能を使いこなせてないような気がしています。 サポートも迅速で充実しています。
いつもご利用ありがとうございます！3年間にわたり色々なシーンでBTAを活用いただけてとても嬉しいです。これからもサポートさせていただきますので、ぜひお気軽にご相談くださいね😊
July 14, 2025
As a first-time Shopify developer setting up booking systems, BookThatApp (by Zetya) has been a standout,feature-rich, intuitive, and backed by exceptional support.
July 1, 2025
Gros point fort : le support technique d'aide (assistance client) de l'application fonctionne très bien, les réponses sont réactives et efficaces. Merci !
June 9, 2025
Sisco on the live chat was such a massive help, and was available immediately for my query. Thank you Sisco for your friendly and helpful manner. My query was resolved efficiently
Thank you for your feedback! On behalf of Sisco, we’re glad your query was resolved quickly and appreciate your kind words.
May 27, 2025
Great app with a lot of functionalities, easy to integrate with Shopify shops and also support the use of services. The support has been very good as well
May 14, 2025
Es lo que buscaba para una tienda de Tours vacacionales y el soporte que brindan es de lo mejor, la recomiendo ampliamente
May 5, 2025
We have used BTA for over 3 years and it's the only booking app we have ever used. Simple to set-up and very good interface on the customer side and on the store side. Customer support is extremely responsive and any issues are quickly resolved. My one wish is that there is a way for google analytics to integrate with the app. As soon as a customer begins the booking process on the BTA side, we lose side of customer conversions.
Thank you for being with us for over 3 years! We’re glad BTA has served you well and appreciate your feedback on Google Analytics integration
April 25, 2025
Great app! It helps our business to customize using their app. Fast and Awesome Customer Service!
April 22, 2025
Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.
April 17, 2025
The App itself is very easy to set up and use. I've used other apps and this one has impressed me the most, and given me the ability to customize almost everything for our store. The BTA team is incredible to work with. I've ran into issues twice so far, that the BTA team was very quick to respond and were able to address the problems.
Thank you for your kind words! We’re glad BTA has impressed you and that our team could assist quickly when needed.
April 15, 2025
Fantastic support with those guys, they reply to any issues within SECONDS. Keep it up!
April 1, 2025
I have been using BookThatApp for over 3 years and am very satisfied. Reliable and offers many options.
April 17, 2025
Updated from 2 Stars to 4 Stars – Thank You for the Fix! We originally gave the BTA app a 2-star rating due to a frustrating issue with Shopify POS compatibility and some limitations in core features. At the time, the app no longer functioned with Shopify’s updated POS system—despite what was stated on the App Store—which disrupted our checkout process and required inconvenient workarounds involving elevated admin permissions for our retail staff. Since then, the BTA team has resolved the POS issue, and the app is once again working smoothly in our store environment. This was a major concern for us, and we truly appreciate the team’s responsiveness in addressing it. We’re updating our rating to 4 stars to reflect this improvement and to acknowledge that the app overall still brings meaningful value to our business. That said, there are still areas for growth—such as the hardcoded 6-month limit on the Events widget, which restricts our ability to promote events further in advance. We’re continuing to use the app and are hopeful that future updates will bring more flexibility and customization. We appreciate the progress so far and look forward to what’s next!
Thank you for updating your review and for recognizing the improvements made. We’re glad the POS issue was resolved and that BTA continues to support your business. We also appreciate your feedback on future enhancements, and your suggestions will help guide our ongoing development.