BTA Appointment Booking App
Easy scheduling for events, tours, rentals, services & classes
Rating
4.7
feedback
364
chart
#5,923
All reviews
Review RSS Feed
April 15, 2025
Fantastic support with those guys, they reply to any issues within SECONDS. Keep it up!
April 1, 2025
I have been using BookThatApp for over 3 years and am very satisfied. Reliable and offers many options.
April 17, 2025
Updated from 2 Stars to 4 Stars – Thank You for the Fix! We originally gave the BTA app a 2-star rating due to a frustrating issue with Shopify POS compatibility and some limitations in core features. At the time, the app no longer functioned with Shopify’s updated POS system—despite what was stated on the App Store—which disrupted our checkout process and required inconvenient workarounds involving elevated admin permissions for our retail staff. Since then, the BTA team has resolved the POS issue, and the app is once again working smoothly in our store environment. This was a major concern for us, and we truly appreciate the team’s responsiveness in addressing it. We’re updating our rating to 4 stars to reflect this improvement and to acknowledge that the app overall still brings meaningful value to our business. That said, there are still areas for growth—such as the hardcoded 6-month limit on the Events widget, which restricts our ability to promote events further in advance. We’re continuing to use the app and are hopeful that future updates will bring more flexibility and customization. We appreciate the progress so far and look forward to what’s next!
Thank you for updating your review and for recognizing the improvements made. We’re glad the POS issue was resolved and that BTA continues to support your business. We also appreciate your feedback on future enhancements, and your suggestions will help guide our ongoing development.
March 25, 2025
アプリの完成度も良いが、何よりカスタマーサポートが素晴らしい。 レンスポンスと的確なアドバイスと親切さは使い続けることに十分な価値を見出せると感じます。
March 22, 2025
Rob B was super wonderful to work with at BTA. BTA is fairly simple to use where I was able to set up everything on my own. I wanted to make sure all my settings were correct so I contacted support and was connected with Rob B. We reviewed the functions and how they should operate and he was able to view my settings and make corrections for me. I am happy with the app itself as well as their customer service - thanks again Rob :)
We’re so pleased to hear BTA was easy to set up and that Rob could fine-tune your settings to ensure everything runs seamlessly. We truly appreciate your feedback!
March 21, 2025
Amazing support, very quick response, professional and friendly! highly appreciated
March 20, 2025
Awesome app! Even when I come across some hiccups in connecting calendars, my own doing, the customer service team is quick to help and resolve any issues. Especially Rob B, he was so helpful and quick to help our company's needs. Thank you!
Thank you for your feedback! We’re glad the app is working well for you and that Rob was able to assist quickly.
March 12, 2025
I've been using BTA for a little over a year now and I LOVE IT! It works seamlessly and it's easy me and for my customers to use. Support is always helpful when I have issues (which is usually user caused-me) they are always able to find the challenge and it's fixed in one interaction.
Thanks so much for the kind words! We’re glad BTA has been easy for both you and your customers, and happy our team could help whenever needed 😊
March 3, 2025
Feb. 28, 2025
I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)
Feb. 24, 2025
Just installed the app but I am liking the flexibility so far. I had a couple little glitches that honestly were probably caused by things I did. The support staff we very helpful and prompt. They have me up and running again. Recommend.
Feb. 3, 2025
We have been using BookThatApp for years and are very satisfied. It’s a powerful and flexible tool that keeps our bookings running smoothly. The integration with our webshop works flawlessly, providing our customers with a seamless experience. What we appreciate most is the support—always fast, helpful, and solution-oriented. Whenever we have a question or encounter an issue, we receive a clear and effective response in no time. In short, a reliable app with excellent service—highly recommended for anyone looking for a strong booking tool!