All reviews

Rating Breakdown

  • 5
    87% (323 ratings)
  • 4
    6% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (6 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 99% (364)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2026

Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This app has been incredibly helpful for my business. It’s easy to use, well-designed, and works exactly as expected. It has saved me so much time and made managing everything much smoother. The setup was simple, and the features are very practical and reliable. Customer support is also responsive and helpful whenever needed. Overall, it’s a great app that genuinely adds value. Highly recommend it to anyone looking to improve their workflow!

Using app

About 5 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 5, 2026

I have been using BTA app in Shopify for several years to manage online reservations for our tours and I have been very satisfied. I have been able to customize the app's settings to get it to do what I need and customer service and support has always been quick, helpful, and effective.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sticking with BTA for so many years 🙏 Really glad it’s been a great fit for your tour reservations, and that our support has been quick and helpful. We’re here anytime!

5 / 5 Share

Jan. 30, 2026

Amazing customer service and support! I asked if they could personalize a specific field to help optimize the rental experience on my website, and they not only added what I needed but exceeded all of my requests. They were super responsive every step of the way. I would absolutely recommend this app to other businesses and reservation platforms. Huge thanks to Rana and Sisco for being so helpful — truly appreciate everything!

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Really glad the customization helped,huge thanks from Rana and Sisco. We’re here anytime you need us.

5 / 5 Share

Jan. 13, 2026

The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We’re glad our team could help and support you whenever needed.

5 / 5 Share

Dec. 8, 2025

Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the great feedback! We’re glad you’re enjoying BookThatApp, and we’re always here if you need anything.

5 / 5 Share

Nov. 25, 2025

So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it. Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear everything is set up just right! We’re always happy to help make things easy

5 / 5 Share

Nov. 12, 2025

Genial! Me solucionaron inmediatamente un problema. Os recomiendo Me atendio Sisco. Pero siempre hay alguien amable y con ganas de ayudar

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias! Nos alegra saber que pudimos resolver tu problema rápidamente y con la atención que mereces.

5 / 5 Share

Nov. 11, 2025

Rana was amazing! The customer services is always top tier.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

The customer support team was incredibly helpful and guided me through every step. I had an issue with setting up timeslots in the app, and they helped me resolve it quickly and efficiently. Everything is now working perfectly. Highly recommend their service!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

They are providing really good and helpful services

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Every time I have a question or a problem that needs solving, the support team with Book That App is there in a timely manner, solves my problem, and is kind and considerate when doing so. We love the BTA team!!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton! We love helping and are happy to know our team is making a difference for you

5 / 5 Share

Oct. 22, 2025

We use BTA in our shopify site to manage class enrollment and events. The tutorials section in the help center is very detailed and makes the program easy to use. When I can't find what I am looking for there, the customer service team is very quick to respond with helpful advice and offers comprehensive solutions.

Using app

Over 4 years

Total reviews

4

Average rating

3.8

Developer Reply

Thanks for sharing! We’re happy the tutorials and support provide the guidance you need for managing enrollments and events

5 / 5 Share

Oct. 22, 2025

BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs. Would highly recommend it!

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Your recommendation means a lot! We’re glad the app and our support team could make your booking process smooth

5 / 5 Share

Oct. 21, 2025

The customer service is amazing, they are fast and willing to help and explain every detail.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We’re glad we could help quickly and clearly.

5 / 5 Share

Oct. 20, 2025

BookThatApp is worth its weight in gold for the customer service alone — truly phenomenal! Every question I had was answered quickly, clearly, and with so much care. The features themselves are powerful and intuitive, but it’s the level of support that really sets this app apart. Absolutely worth a try if you want a booking system that actually feels human behind the screen.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton! Our team is always happy to help, and we’re glad the app is working intuitively for you.

5 / 5 Share

Oct. 17, 2025

Für unsere Anwendung ist diese App genau richtig! Und falls man mal Probleme hat wird einem über die Chatfunktion wirklich immer schnell geholfen.

Store

Wärk

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr tolles Feedback! Es freut uns, dass unsere Chat-Unterstützung so hilfreich war