All reviews

Rating Breakdown

  • 5
    85% (442 ratings)
  • 4
    8% (43 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (9 ratings)
  • 1
    4% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

Great app and nice support on Premium.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

BTA support is great! I had an issue and DeAngelo fixed it within minutes of me initiating the chat!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Great App, offers so much variety on what you need for your own personal business, would 100% recommend :)

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Très bon support en ligne via chat. Je recommande

Store

Chez-el

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Amazing service and support is excellent! Any query is addressed so effeciently!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 1, 2024

Good customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Very good app and support is very quick and helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Support team has been great! Have been helping finding solutions that work with our needs. Great app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

We are using BTA on our websites for 2 different stores and couldn’t be happier. The app is easy to use and integrate into your website without needing to know programming. In addition to being a great app, the customer service is amazing. Support team responds quickly and continues checking in with you until your issue is resolved. D’Angelo has been exceptionally supportive with the many questions we submit.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Tech support an absolute dream to deal with, got me set up and understood exactly what i needed within minutes

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Extremely Helpful!

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for a wonderful review! We are happy to hear that you have a great experience with our support 😊!

5 / 5 Share

Sept. 30, 2024

I can say for sure that BookThatApp has the best support I have ever encountered. It responds quickly and even makes the settings you need. Simply magic! On other sites, at best, you will be answered by a useless bot. The application is very flexible and can be easily customized for any task. The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your great review! I wanted to comment on your below point: "The only thing that bothers me is that I need to pay for each booking, even if this booking was created on the Airbnb website and using calendar synchronization, BookThatApp considers it created and protected as payment. This is a very daring decision - to take money for the fact that Airbnb tried to sell my property))" This can be a bit misleading, as the app doesn't charge for each booking that is created. Depending on the plan that you pay for, you will get a set booking quota. If you are on the Premium plan, you will get a quota of 350 bookings. A created booking will deduct from the quota. With this explained, if you add an external calendar to a service or product that you have setup in the app; what this does is to pull events from the linked calendar and sync it to the app. In order for the app to treat the events on the external calendar as "Blackouts", it would need to create "bookings" for those events in the app. So, if you had a "Room A" product in the app, and you linked your AirBnB calendar for that "Room A" to the product in BTA, then the AirBnB bookings will sync over to BTA. This allows the app to mark those booked AirBnB dates as unavailable in the widget. It also works the same way with other booking/scheduling apps that allows you to integrate your other booking/reservation platforms. If you are still unclear on how all of this works, please don't hesitate to follow up with us via our emails: [email protected] or [email protected]. Have a wonderful day! Success Team at BTA

5 / 5 Share

Sept. 25, 2024

Easy to use, plus support is helpful and quick to respond!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! We really appreciate you leaving this review for us 😊!

5 / 5 Share

Sept. 24, 2024

É o melhor App que existe, estou muito satisfeito, excelentes profissionais e um apoio ao cliente 5 estrelas!

Store

My Store

Using app

About 19 hours

Developer Reply

Obrigado pela sua avaliação incrível!

5 / 5 Share

Sept. 19, 2024

João. Super helpful. I just couldn't figure something out but they were very helpful. Understandable language and graphics to explain the fix. Very much appreciated- thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

On behalf of João, thank you for a terrific review!

5 / 5 Share

Sept. 18, 2024

Thank you for your help in chat and fast problem solving! I had a few questions and all was solved in a minute!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome, always! We aim to provide the best and seamless support! Thank you for choosing us to do handle your business' bookings! And for your awesome review ⭐⭐⭐⭐⭐