Likey Global review for BTA Appointment Booking App
Jan. 3, 2025
Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.
Hi Pompei, I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize. I can admit that the settings in the app can be a bit challenging for our customers, and we are working on providing our customers with a better UI and user experience. In our last conversation with you, we understand that you were upset due to utilizing the iCal sync, which created bookings in the app and exhausted your booking limit. We do have help articles that you can find here: https://support.zetya.com/hc/en-us. Especially this article on importing bookings using the iCal: https://support.zetya.com/hc/en-us/articles/5057815765775-Importing-Bookings-using-iCal; which does what you experienced. If we can find the room to work together, we'd be happy to jump on a call with you. Feel free to schedule one here with us: https://calendly.com/bookthatapp-support/15min. In the event you wish not to continue with us, we do understand. Thank you for review. I hope you get the chance to see my response. You may have misunderstood us, but our hearts were in the right place 🙂. Have a prosperous New Year! Success Team at BookThatApp
