Butterflies Massage review for Appointment Booking App | BTA
April 13, 2019
App full of bugs!!!! We spent DAY trying to configure this. Terrible support. One of the worst I have every seen. They do not understand what customer service means!
Dear Shop Owner Thanks for taking the time to leave a review. We do however dispute this review as being inaccurate. Our app is neither full of bugs nor do we have terrible support. You hired a third party developer to add our app to a custom theme. The developer initially did not install nor configure the app correctly which we helped fix. You were then dissatisfied with the way the form rendered on your particular theme and you contacted us for a quote with customisation. We advised you of the fee for the customisation and asked you for specifics of what you want changed. For whatever reason that made you angry, and you replied with "I'll just do it myself" and left us a one star review. We don't get it but we stand behind our service and our product. Thanks The Support Team @ Zetya
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