Rooms.Taipei review for Appointment Booking App | BTA
Dec. 26, 2019
The app is simply put a confusing mess. The language explaining the features is really hard to understand. Whoever planned the logic and user experience behind this app did not do a good job. I got a much more clear and concise feeling from the Webkul Booking app. Support gave me a boilerplate excuse regarding the customisation of my theme to justify not reading the actual question (they have a special page that is supposed to detail what to do on my theme but it isn't up to date). The features I care the most about (minimum blocks of time) aren't available. I originally tried the app because of the impressive reviews. I am now doubting that they are real.
Hi Rooms Taipei Thanks for taking the time to leave a review. We appreciate the feedback. We do wish to refute some of the allegations however based on your ticket history and our response. We offered to help you install the app. You didn't take us up on the offer. We are more than happy to get customers up and running. The app also supports minimum dates. However you requested a minimum date that varies by season which is not supported. Our reviews are very much real and we don't appreciate the insinuation that we have fake reviews. We take great pride in our customer service. If you change your mind and want to give us another try feel free to reach out to our friendly 24x7 support team at any time. The Support Team @ Zetya
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