Recovery Counseling review for BTA Appointment Booking App
June 9, 2024
Terrible - Ever since the 2 factor authentication there is a constant problem logging in. If you don't mind changing your password for every login it's not a problem but I find it very frustrating
Dear Merchant Thanks for taking the time to leave a review. Your review however is completely misleading. We did not insult or threaten you in any way. We politely asked you to refrain from using all caps when communicating with our support desk. The majority of our customers understand this standard internet protocol and appreciate the heads up. If you believe that writing a malicious review is the right way to respond to a polite request to refrain from using all caps, then so be it. We stand by our policy to maintain a friendly and constructive support experience for both our merchants and our support staff. In terms of being "harassed" or "unfairly targeted", these are inflammatory comments that are untrue. You chose to write a public review and we chose to respond to this review with the facts. If you didn't want a public response, then perhaps you should have chosen a different medium to provide your feedback. The Support Team @ Zetya
