LL: Loyalty Rewards Referrals
Loloyal: Smile Loyalty Program Point Vip Wish Membership
Rating
4.9
feedback
713
chart
#9,862
All reviews
Rating Breakdown
Feb. 7, 2023
It was a good experience as I have never came across with such an amazing experience, Thank you so much.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine
Feb. 7, 2023
Catherine was so quick to reply and resolve all my issues. She provides exceptional customer services !!!
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Catherine
Feb. 7, 2023
Catherine was amazing at answering my questions!! Thank you so much. The customer service is fantastic
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine
Feb. 10, 2023
fast response, very patient in answering my endless enquires. I'm new to the app and found some questions! CS is very helpful and offer real time support..
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel
Feb. 7, 2023
Very fast response and good customer services. Just take a few minutes to settled all the things. Thank you very much.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel
Feb. 6, 2023
Great app Highly recommend it. Its been a great experience. The only thing is it needs to interface with more review apps for shopify.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel
Feb. 6, 2023
The setup was easy to use, especially for someone without experience with Shopify and its apps. I did have to reach out to customer service and they were fantastic. They responded back within minutes of my messaging them.
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel
Feb. 6, 2023
Really good app, super fast and easy to use and customer service super fast, really good experience overall
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel
Feb. 9, 2023
My specialist case Mariadel is fomidable, she is very fast to reply and super kind ..she shoud be the president of Loyalty
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel
Feb. 6, 2023
App molto utile e funzionale. Assistenza veloce e precisa. Per il momento è gratuita ma non credo lo sarà per molto.
Apprezziamo che tu abbia dedicato del tempo a scrivere una recensione così fantastica e a fornire i tuoi pensieri. Siamo felici di fornirti un servizio eccellente, se hai domande non esitare a lasciarci un messaggio. Grazie mille. -Mariadel
Feb. 5, 2023
She was helpful, and helped me resolve my issue. I hope this app will stay free as it offers a lot of good stuff.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel
Feb. 5, 2023
Amazing and quick customer service. I was able to unlock additional options for free. Mariadel was awesome and answered all my questions. I am surprised an app like this is free!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel
March 9, 2023
не работает, с начало все было хорошо, спустя время просто пустой экран в приложение, переустановил и дальше страница все время перезагружается без остановки, поддержке написал, спустя две недели ни ответа ни решения П.С. Спустя две недели ничего не поменялось, установил снова и снова постоянно перезагрузка
Привет, Спасибо, что сообщили нам об обновленном опыте работы с нашим приложением. Команда получила информацию о вашей проблеме, и наша команда рассмотрит проблему и устранит ее как можно скорее. Наш специалист по приложениям отправил хорошие новости о решении проблемы для всех пользователей, которые столкнулись с той же проблемой, что и вы, однако мы не получили от вас ответа, и, согласно проверке, мы пропустили отправку вам новостей, нам очень жаль, что наша агент пропустил, чтобы отправить вам продолжение. Команда проверит этот сценарий и больше такого не повторится. Нам очень жаль, что вы удалили наше приложение. Если вы дадите нам шанс, не могли бы вы снова установить наше приложение и увидеть, что проблема теперь решена? В то время, когда вы сталкиваетесь с этим, на нашей стороне есть ошибка, и мы рады услышать ваши отзывы. Мы обещаем, что эта проблема больше не повторится, и мы будем продолжать проверять наш пользовательский опыт. Наш менеджер приложений отправил вам электронное письмо, не могли бы вы его проверить, и мы с нетерпением ждем вашего ответа. Спасибо за Ваше понимание. С искренним извинением, лояльная команда
Feb. 5, 2023
très bonne application, et support très réactif merci à Mariadel :) Je recommande d'utiliser Loloyal Merci
Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le client service et nous sommes ravis d'avoir rencontré cette marque! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter. -Mariadel
Feb. 5, 2023
i think app is good , i would definitely recommend but needs more features which i have messaged the agent
Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions. -Mariadel
Feb. 5, 2023
Excellent app, still setting up but not hard to tell it will play a big part on my online store. Customer service is great and all is well. Full package ( app + service )
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel
Feb. 4, 2023
Everything went smooth and fast.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel
Feb. 4, 2023
She was very nice and helpful and I just wanted to say many thanks and appreciation to you for your time and help!
Using app
About 2 months
Total reviews
1
Average rating
3.0
Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter problem while navigating the app, please kindly contact us, we will assist you right away. If you have any opinions or suggestions we are interested in hearing it. If there is no problem and you are happy with our service we will be glad to hear your latest experience. -Mariadel
Feb. 4, 2023
Tolle Support Service. Diese App hat alles. Unterschiedliche Rabaten und Belohnungen Ihre Kunden zu einkaufen inspirieren! Rekommandiere es zu ausprobieren!:)
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel
Feb. 4, 2023
Love the app. And the customer support are out of this world. got help instantly. And how you can costumize the look of the sections are super easy and fast. Also the translation tab are easy to use and easy to find
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel