All reviews

Rating Breakdown

  • 5
    96% (682 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2023

Quick responses from the Loloyal team. Was able to solve my issues in a quick manner. Communication between me and the team was seamless as well.

Using app

19 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Catherine

5 / 5 Share

Feb. 3, 2023

Applicazione molto semplice nella configurazione ed efficace, consiglio assolutamente di provarla .

Using app

40 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Grazie per la splendida recensione e per aver dedicato del tempo a condividere il tuo feedback. La nostra priorità è il servizio clienti e siamo entusiasti di aver raggiunto quel segno! I clienti come te rendono il nostro lavoro un piacere. Grazie mille, se hai bisogno di aiuto, non esitare a contattarci. -Catherine

5 / 5 Share

Feb. 2, 2023

Catherine was a fabulous help, we've just loaded this app but so far super easy to use and we hope our customers love it

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Feb. 2, 2023

Hyper réactif ! Ils répondent bien et rapidement aux questions ! Je recommande cette application , facile d’utilisation

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter. -Catherine

5 / 5 Share

Feb. 2, 2023

Great customer support by Christina. Very fast and quick answer. Overall a great app allows me acces to a good loyalty program.

Store

theGull

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Christina

5 / 5 Share

Feb. 2, 2023

Awesome customer support and app functionality. Everything works as I hoped, I could customize things to my specifications. Highly recommended!!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Feb. 2, 2023

Cette application est juste géniale pour remercier nos fidèles clients. Simple rapide efficace à mettre en place. Une application en Français. Le service client au top, répond rapidement et efficacement en Français, ils ont su m'aider pour mettre en plus de petite chose. Merci beaucoup ! Infini Fantaisie

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter. -Mariadel

5 / 5 Share

Feb. 2, 2023

Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Feb. 1, 2023

Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine

5 / 5 Share

Feb. 1, 2023

Customer service is amazing and fast. They were able to help me integrate one of my apps with theirs and everything is seamless.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Catherine

5 / 5 Share

Jan. 31, 2023

The app is perfect for offering different rewards and getting more customers, The support was awesome Catherine helped me to set up the app quickly, I highly recommend the app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Jan. 31, 2023

Christiana did a wonderful job for me on my Loyalty & Rewards app. I would recommend this app good customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine

5 / 5 Share

Jan. 31, 2023

I've only just started using this app, but the support via chat has already been excellent. Looking forward to setting it all up!

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Catherine

5 / 5 Share

Jan. 31, 2023

This is a great tool to create Rewards like "refer as a friend" to your customers. I am using it since day 1

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Jan. 31, 2023

GREAT APP. Customer service is very helpful.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Catherine

5 / 5 Share

Jan. 31, 2023

Haven't been using the app for long so unable to comment on app functionality so far, but from what I have experienced I am very impressed. When coming across a free app I tend to be skeptical that there is a payment wall hiding somewhere, but everything available in this app is free. Some features require contacting customer service, but the customer service team, Mariadel specifically, is so helpful and informative! From what I have used, the setup is easy to use and follow, and it provides a lot of features for your customer's loyalty points. Highly recommend for what I have experienced so far!

Using app

5 months

Total reviews

12

Average rating

4.8

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Jan. 31, 2023

the service was very good and i got good offer and features for free. i recomed this app to all people out there

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Jan. 31, 2023

Amazing and super fast Customer service, Mariadel was helpful and kind by responding to my questions and doubts about the first approach to the app :)

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

Jan. 31, 2023

Great customer service, super fast. Only started using the app for a couple of minutes and already feel welcome & appreciated.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Jan. 30, 2023

Such an easy website to use, and super fast customer service with a immediate response in seconds! Defiantly reommend.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel