All reviews

Rating Breakdown

  • 5
    96% (682 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Jan. 30, 2023

super experience! Le service client est super rapide et à répondu a mes questions en moins de 2! Je recommende l'application à tous.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter. -Mariadel

5 / 5 Share

Jan. 30, 2023

Very fast customer service response, and answers were swift and accurate! Just starting to use the app, and so far I'm impressed with easy set up.

Using app

About 1 month

Total reviews

12

Average rating

4.9

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Jan. 30, 2023

Since I am new to this type of app, I had questions like most. And my questions were answered promptly and very kindly. For me first experience with Loloyal, it has been great!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Jan. 30, 2023

good app great customer service. they were quick to help me remove my branding and it works flawlessly

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

Jan. 30, 2023

Great customer service. Fast and reliable. I was surprised that they were willing to help unlock certain features at no extra cost.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Jan. 30, 2023

Looks like it does what it says. And the support (I was talking to Mariadel) was fantastic. Difficult to find an app such as this one for free! I think it is a must have

Store

SeaDawg

Using app

39 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Jan. 30, 2023

App davvero fantastica, funziona perfettamente. Servizio di assistenza fantastico, Mariadel è stata gentilissima e bravissima.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Siamo così grati per la tua recensione a 5 stelle! Facilità d'uso e servizio clienti sono i nostri obiettivi. Non esitate a contattarci se hai qualche problema. -Caterina

5 / 5 Share

Jan. 29, 2023

So far it's been a great help. The customer service is quick and responsive. The App has a pre-made page ready that you can customize for your store. You can also set the discount amount and the requirements for the discount.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Jan. 29, 2023

Great service from Catherine. I like rewards for referrals. Would like to sort the list of ways to earn.

Using app

9 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine

5 / 5 Share

Jan. 29, 2023

Incredibly friendly customer support staff, were very quick to respond and solve all of my issues, no complaints so far.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Jan. 29, 2023

So far so good, I'm not through my set up process yet but the chat team was helpful and unlocked customization options quickly for me.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Jan. 29, 2023

great customer service, will try this app for my shop. easy to use and navigate. its user friendly app to use for beginners.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Jan. 28, 2023

Great customer service by Mariadel. She was so sweet and was able to anticipate my needs before I even asked based on my profile. The app is also very easy to use. Great instructions throughout.

Using app

42 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Maraidel

5 / 5 Share

Jan. 28, 2023

Je suis encore entrain de la paramétrer, l'application propose beaucoup de fonction, c'est top et le support est réactif et disponible !

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement. -Mariadel

5 / 5 Share

Jan. 27, 2023

Just setting up the app, so I haven't used it fully yet but, super quick, friendly and helpful service.

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Jan. 27, 2023

Just starting with Loyalty. So far it looks good. Very fast customer support to remove branding information. - Thank you!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel

5 / 5 Share

Jan. 27, 2023

Mariadel is so great and sweet, very helpful and in-time support. I'm just starting using, hopefully, this will be a good app.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

Jan. 27, 2023

Mariadel was a GREAT help! Thank you for getting me all set up for success in my business adventure.

Using app

About 2 months

Total reviews

7

Average rating

4.3

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Jan. 27, 2023

so far so good - the interaction & support have been great to get my previous rewards program transferred over. Willingness to help has been terrific. Hope my customers love as ease of use has been great thus far.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel

5 / 5 Share

Jan. 27, 2023

Catherine was awesome and really kind! Everything was done immediately. Great customer service! Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine