Honeypiekids review for BOOSTER SEO & IMAGE OPTIMIZER
Dec. 18, 2022
DO NOT DOWNLOAD THIS APP. It will destroy your store. It changed all the links for my products and caused broken links. When i contacted them about it i was told the app should not of done that and someone will contact me.right away. 2 days later they emailed me and said there is nothing they can do. So many better apps out there. Don’t risk your store.
Hi Honeypiekids, Thank you for your feedback. I read your recent app store review and we sincerely apologize if we didn't manage to resolve the issue sooner. 😔 Our app actually has the "Revert all" button that can revert all the changes it made with your product URLs. Please note that URL Optimization is a technique/process under which we optimize the URL structure of a website page in order to make the web page more understandable for search engine crawlers. Our URL optimization feature will change the URL of a product based on its product title. Because it changes the URL, if you have customers that have saved the previous URL and tried to access it, then it will lead to a 404 page or broken link. When a URL appears in Broken Links, it does not necessarily come from a broken link on your site. It just means that someone tried to visit that URL on your site, but there is no page for that URL - this is kinda expected if we will optimize a URL or change it, which is what URL Optimization does. Often the old links/URLs are on an entirely different site, which is the case if you used them for backlinks, which will also lead to 404 pages if you changed the URL. Whatever the cause of a broken link, no harm is done to your SEO as long as the nonexistent page has a redirect to an existing page on your site—and our app takes care of that automatically with our broken links redirect feature. 👍 Again, I am very sorry for the inconvenience this has caused. If you want to install the app again and give it another try, we will be more than happy to assist you with any of your concerns. We will be waiting for your response to the email we sent you. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
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