BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.9
feedback
7,618
chart
#74
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
6%
-
Less than a month
21%
-
Less than a year
44%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the quick and efficient customer support provided by the team. Customers appreciate the helpfulness and friendliness of the support staff, mentioning specific names like EJ, Izzy, Jon, Rain, Yaci, and Pol for their exceptional assistance. The support team is commended for going above and beyond, offering personalized recommendations, quick responses, and valuable tips to optimize the users' online stores. Users also highlight the ease of use of the app and its effectiveness in improving SEO and image optimization. However, there is a mention of the app being perceived as expensive by some users, leading to a slight decrease in rating.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
Very easy to use with step by step instructions and ready made templates. Rain was very helpful and answered everything quickly. Probably the nicest customer service rep ive came in contact with.
July 25, 2024
Super easy communication nice service, really kind
Store
My Store
Using app
--
July 25, 2024
Hi Donna, This is Pat from the Booster Apps SEO Tier 2 Team Support. I am reaching out to you regarding the 1-star review you left for our app. We value our customers' feedback and we are always looking for ways to improve our services. I would like to know if there is anything specific that you think we can do to enhance your experience with our app and our support team. Your feedback is important to us and we would love to hear your suggestions. Furthermore, I would like to inquire if you faced any difficulties while using our app that led to the 1-star review. If that is the case, please do let us know so that we can investigate the issue and provide a prompt resolution. We understand that your experience with our app may not have been satisfactory, but we would like to assure you that we are committed to providing the best possible service to our customers. We would appreciate it if you could give us another chance to make things right and turn your experience around. Thank you for bringing this matter to our attention. We look forward to hearing back from you and working towards improving your experience with our app. Best regards, Pat
July 25, 2024
I recently had the pleasure of working with Alex, who verified my Shopify store. She was incredibly helpful and friendly throughout the process. Although I can only speak to this initial interaction, her professionalism and support were outstanding. Highly recommended!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more