BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.9
feedback
4,230
chart
#168
All reviews
Review RSS Feed
Nov. 9, 2025
Oct. 29, 2025
EDIT: After talking with support it seems like everything is back working as it should and there was a lot of bulk changes made. I was given a two year free subscription as a remedy which I was happy to take. Customer support was quite prompt once I left the review and fairplay to Lester for making this situation right. Much like other reviewers, I have been using this app for a long time and letting it run in the background thinking everything was working fine. I then checked the reports to see that features like Image optimiser, Image Alt tags, Image Renames have not logged any changes in over a year. I reached out to support, they told me that the app had not been live on the theme but they updated it. Checked back three days later, still no updates on the features mentioned above. Support assured me it was just the reporting that was broken but I checked image properties like Alt tags and file size and there were no changes made by the app. It looks like they are experiencing issue with their app and customers have been absorbing the cost but not the benefits. Dissappointed and I will be looking on the app store for an alternative.
Hi Brian, Thank you for taking the time to share your experience; we truly appreciate your honest feedback. I completely understand how concerning this must have been, especially after relying on the app for so long. Based on my initial review, it did appear to be a reporting issue, but I’ve since escalated this to our Tier 2 and engineering teams for a deeper investigation and fix. I’ve also sent you a follow-up email so we can discuss this further and make things right. Please check your inbox when you can; we’d really like the opportunity to turn this experience around for you. Best regards, Lester
Oct. 14, 2025
The customer service was good, friendly and encouraging and also the free plan is a big plus. But being that this is an SEO app I was disappointed that a monthly estimate of expected monthly search traffic was not available as one would think an SEO company would have access to those metrics.
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21 minutes
Thanks for the awesome review! 😊 Thrilled our app works great for your shop and our team’s support rocked it. We’re here to keep your Shopify store shining—reach out anytime! – Kevin & Booster SEO Team
Sept. 22, 2025
Aug. 16, 2025
Have just signed up and was given prompt support in the chat to not only verify my site but get advice about next steps to begin improving my seo. And I was offered a discount and given VIP chat status. Thanks so much. I hope I my SEO will improve with ongoing support using this app.
Welcome aboard! We're thrilled to hear our chat support helped verify your site and provided SEO advice, plus a discount and VIP status! 😊 Thank you for the kind words. We're here to support your SEO journey every step of the way! - Kevin & Booster SEO Team
Aug. 12, 2025
great app
Thanks for the love! 😊 We're so glad you're enjoying the app. If you need any help or have questions, we're always here for you! - Kevin & Booster SEO Team
July 22, 2025
Does exactly what you want it to do and fast. Great app
Thank you for the awesome feedback! We're thrilled our app is delivering exactly what you need, and fast! Your support means a lot to us! 😊 – Kevin & Booster SEO Team
July 24, 2025
Canceling the app's free trial was confusing but Yaci, a support member made it easy and simple.
July 9, 2025
July 9, 2025
Therese was very co-operative
Awesome, so glad to hear our team was super cooperative! 😊 Thanks for the shoutout—we’re always here to help! - Kevin & Booster SEO Team
June 15, 2025
The assistance was nice and quick. Trying out the app for a month or so to see if it has value.
Glad we could help quickly! 😊 Thanks for giving our app a spin—hope it proves its value. We’re here if you need us during your trial! - Kevin & Booster SEO Team
June 1, 2025
May 30, 2025
Have just started using the app, but so far is really easy to use, straight forward in features and pricing, and has excellent support. Only reason for 4 stars is the price-point. It's a little pricey for me at the moment.
May 9, 2025
I got all the help today and am another step ahead on my web shop. Thank you
Awesome to hear you're moving forward with your web shop! Thanks for the love—our team’s here to keep you stepping ahead! 🚀 - Kevin & Booster SEO Team
May 7, 2025
Amazingly fast support from Jon, and super kind!
So glad you found our support amazingly fast and kind! 😊 Thanks for the positive review—we’re always here to help with a smile! - Kevin & Booster SEO Team