BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.9
feedback
4,229
chart
#168
All reviews
Nov. 8, 2025
Hi Ana, Thank you for taking the time to leave your feedback. We’re truly sorry to hear that your experience didn’t fully meet your expectations. Our goal is always to make Booster SEO simple, effective, and reliable for every store. We didn’t receive any support requests from your end, but we’d really appreciate the opportunity to learn more about what happened so we can make things right for you. Please feel free to reach out to us directly at [email protected] — our team is always ready to help troubleshoot any issues and ensure you’re getting the best results from the app. Warm regards, Pat Booster SEO – Tier 2 Support
Aug. 4, 2025
After uninstalling the app I am still being charged for it. Please assist urgently.
Hi there, We’re really sorry to hear about your experience. Just to clarify, all billing is handled directly by Shopify, not by our app. If the app was still active when a new billing cycle began, Shopify may have automatically included it in your invoice, even if it was uninstalled shortly after. That said, we’ve already sent you an email so we can sort this out directly, we’re more than happy to process a refund right away once we receive a quick confirmation or a screenshot of the charge. We’re here to help and hope we can turn your experience around! Warm regards, Pat Booster SEO Support Team
March 18, 2025
I dont know if Booster App does what it claims, but I do know it is overpriced for what it offers. The support feels generic and unhelpful—responses seem templated rather than actually addressing specific issues. If they’re going to charge this much, they need to provide better, real-time support instead of making users wait with vague replies. For the price, I expected a much smoother experience. There's too much flattery and not enough depth. How could have support been more helpful? By giving me a tailored response as to how Booster has made any impact on our bottom line. They just care about Sales, adding more users, nothing more.
Hi MedShop Direct, Darrel here from Booster SEO. I’ve read your recent feedback about our app and support, and I truly appreciate you taking the time to share your experience. I completely understand your frustration, and I sincerely apologize. First regarding the improvements made by our app on your store, the Reports section of the app lists the changes that the app has made to your site. Note that the app's automatic changes are to your site's code, never to your site's content (such as visible product titles and descriptions) except where you provide input. On the Reports page, press the tabs at the top of the list to filter by type of fix, and press View Details to see more details on a particular fix. We also sent you an email to further explain the SEO improvements made by our app in your store. Lastly, we value your business and we take full responsibility for the inconvenience you experienced with the support. We also addressed this in the email we sent you. We will look forward to your response so that we can have the chance to turn around your experience with our app. Cheers, Darrel
Dec. 10, 2024
Un-installed the app - now just getting spam from them - no way to unsubscribe unless you reply to their emails which jut verifies it's a real address.
Thanks for sharing! We're excited to support you on this journey. Let us know if you need anything along the way! 😊 - Kevin & Booster SEO Team
April 21, 2024
I have not had time to use the app yet so cannot give an honest opinion. However, Michelle was extremely helpful by rating my website. i would like to get back to you later with a review once I have had chance to try the app out and consider which plan I would like to choose.
Hi there, I've just read your app store review and I want to extend my sincerest apologies for any negative experience you may have had in setting it up. We're sorry to see that you gave it a 2-star review but we certainly appreciate you giving it a chance. Rest assured, we'll do our best to help you have a positive experience moving forward. Please feel free to let us know if there's anything specific we can help you with. Best regards, Lester
March 25, 2024
Funny.. all time free plan.. scan your website.. but cant see the results, you need to upgrade to PRO version to do that... lame.. un-install.. search for next..
Using app
About 2 hours
Total reviews
1
Average rating
2.0
Hi there, I've just come across your negative review, and I must say, we are truly disheartened by it. I'm truly sorry to hear about your disappointment, and we genuinely appreciate the feedback. However, I'd like to clarify that we've always been upfront and transparent about what's included in our Free plan. In fact, you can find all its inclusions right here in our Shopify App Store listing. Our free plan is designed to offer users a taste of what the app can do, which solely features our alt text optimizer and its functions. This feature plays a crucial role in making your website's images discoverable by search engines such as Google, ultimately enhancing your site's SEO performance. While our free plan offers limited functionality compared to our Pro or Premium version, we believe it's a great starting point for those looking to explore the benefits of SEO through our platform. We're constantly working to improve and enhance our offerings based on user feedback, however, this free feature has already proved helpful to thousands of users so far. Moreover, our Free plan is indeed 100% FREE forever. Having said that, we are always committed to the full satisfaction of our app users here. Thus, I sent you an email so we can discuss this matter further and so we can hopefully assist you with your business needs. I hope to hear back from you soon. Best regards, Lester
March 19, 2023
Everything you want to do with this app is on the paid version and you only get 780 items SEO Optimised in the free version. Not actually that helpful when you have over 4000 items. They did have great customer support and we quick and easy to install so I would recommend from this aspect.
Using app
11 days
Total reviews
4
Average rating
4.0
Hi there, Darrel here from Booster Apps Support. I read your recent app store review and we sincerely apologize if there are not enough features provided on our free plan. 😔 Unfortunately, the free plan is limited to one feature only: optimizing image alt tags (bits of image-related code) so that your product images are ranked higher on Google Images. We value your feedback and take it seriously. We are always looking for ways to improve our services and make sure our customers are satisfied. Rest assured that your feedback won't fall on deaf ears. We sent you an email and I hope we can resolve this and hopefully improve your experience with our app. Cheers, Darrel
March 30, 2021
If you're looking for collection page schema snippet, they don't have it. They do say that they have product schema snippet but I had to fix it a year ago since they told me the same thing when I asked for collection page schema.
April 7, 2020
the pro app auto feature says "Fixed" but no specific explanation of what was changed rather a general answer "Title Tag Fixed" but upon checking the title tags nothing changed. So no way to tell if the app is actually doing anything other than saying "It's Fixed" One positive is they have helpful tips on what you should fix or consider fixing.
March 27, 2020
We have been using this app now for one month on the pro plan. At first the app optimized 545 article Pictures with alt text- for free. Then we paid, added about 150 additional items in the shop- nothing happens... it still syncs only the 545 articles- and all the rest that the app brags about (repairing links, SEO etc.) we cannot verify cause we get no result whatsoever. No additional orders, no more pictures in Google ... Definetly we will deinstall this app- its costly and of no use.
May 8, 2019
Everything seems smooth at first sight and that might be the reason for them begging the rating just after installing the app. Developing SEO is not a quick and easy app installation it takes time to see the results. No one from the support is replying to requests. Im so pissed to my self for investing time to this app.
March 1, 2019
It's okay to use the tool because it's free but It takes several days to for the alt tag to work and only some of the product images are tagged, not all. Doesn't seem to be reliable.
Hi there, thanks so much for feedback. Sounds like there may be an issue syncing your store - I'd love to get this fixed for you if you'd like to reinstall the app? Cheers, Steve
Feb. 13, 2019
I can't really review the app until I have used it...so seems strange to have to review it in order to gain access to the app, no? The other reviews rate it so let's see when I actually use it.
Dec. 14, 2018
I haven't really been able to install or try the app yet as they force me to leav a review and download their other apps... But hey it's free right, maybe it works.
Nov. 2, 2018
not much help and isn't working for us well. please search for others before using this app. The interface of the app not friendly.
July 28, 2016
I need to change my review because I've been trying to get ahold of the developers for a good week now and I haven't heard back. I've emailed three times and nothing. I just went to email them for a fourth time and i got a bright red screen saying possible hackers or something along those lines. I deleted the app. Between not getting back to me after three emails and the red screen, I was done.