BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.9
feedback
8,142
chart
#112
All reviews
Rating Breakdown
Review RSS Feed
April 21, 2024
I have not had time to use the app yet so cannot give an honest opinion. However, Michelle was extremely helpful by rating my website. i would like to get back to you later with a review once I have had chance to try the app out and consider which plan I would like to choose.
Hi there, I've just read your app store review and I want to extend my sincerest apologies for any negative experience you may have had in setting it up. We're sorry to see that you gave it a 2-star review but we certainly appreciate you giving it a chance. Rest assured, we'll do our best to help you have a positive experience moving forward. Please feel free to let us know if there's anything specific we can help you with. Best regards, Lester
March 25, 2024
Funny.. all time free plan.. scan your website.. but cant see the results, you need to upgrade to PRO version to do that... lame.. un-install.. search for next..
Using app
About 2 hours
Total reviews
1
Average rating
2.0
Hi there, I've just come across your negative review, and I must say, we are truly disheartened by it. I'm truly sorry to hear about your disappointment, and we genuinely appreciate the feedback. However, I'd like to clarify that we've always been upfront and transparent about what's included in our Free plan. In fact, you can find all its inclusions right here in our Shopify App Store listing. Our free plan is designed to offer users a taste of what the app can do, which solely features our alt text optimizer and its functions. This feature plays a crucial role in making your website's images discoverable by search engines such as Google, ultimately enhancing your site's SEO performance. While our free plan offers limited functionality compared to our Pro or Premium version, we believe it's a great starting point for those looking to explore the benefits of SEO through our platform. We're constantly working to improve and enhance our offerings based on user feedback, however, this free feature has already proved helpful to thousands of users so far. Moreover, our Free plan is indeed 100% FREE forever. Having said that, we are always committed to the full satisfaction of our app users here. Thus, I sent you an email so we can discuss this matter further and so we can hopefully assist you with your business needs. I hope to hear back from you soon. Best regards, Lester
June 12, 2023
we have uninstall the app,but still charges.the app not works,some function just wastes your money.and after service is bad also
Hi Autototally, Thank you for your feedback. I read your recent app store review and we sincerely apologize for any inconvenience our app caused. 😔 If you were charged even after uninstalling the app, then the charge that you see on your invoice is from before you uninstalled the app. Kindly check our article explaining this - https://help.boosterseo.com/article/1885-why-do-i-see-a-subscription-charge-after-i-have-uninstalled-the-app Regarding the features of our app not working, we would love to take a closer look at this and try to fix them, but you may need to reinstall our app first, should you be willing to give our app another chance. Please respond to the email we sent you so that we can proceed and address your concerns. Cheers, Darrel
March 19, 2023
Everything you want to do with this app is on the paid version and you only get 780 items SEO Optimised in the free version. Not actually that helpful when you have over 4000 items. They did have great customer support and we quick and easy to install so I would recommend from this aspect.
Using app
11 days
Total reviews
2
Average rating
3.0
Hi there, Darrel here from Booster Apps Support. I read your recent app store review and we sincerely apologize if there are not enough features provided on our free plan. 😔 Unfortunately, the free plan is limited to one feature only: optimizing image alt tags (bits of image-related code) so that your product images are ranked higher on Google Images. We value your feedback and take it seriously. We are always looking for ways to improve our services and make sure our customers are satisfied. Rest assured that your feedback won't fall on deaf ears. We sent you an email and I hope we can resolve this and hopefully improve your experience with our app. Cheers, Darrel
Sept. 23, 2022
I am first time user to the app and have not had enough time to provide an experienced review. However Trish from customer support was extremely helpful, a great introduction to using the app if this is the benchmark.
April 1, 2021
Seo score dropped despite the app saying it was better, I'm sure it does save you some money but invest some of your own time and save even more!
March 30, 2021
If you're looking for collection page schema snippet, they don't have it. They do say that they have product schema snippet but I had to fix it a year ago since they told me the same thing when I asked for collection page schema.
Aug. 27, 2020
I'm afraid I do not recommend using this app. I had to wait for a response to an issue that after weeks has still not been resolved. Emailed Lloyd who apologised for the delay on the 20th Aug letting me know that it appears they are working on this bug and will fix asap. I am still waiting for response seven days on! Now given up and uninstalled the app.
May 15, 2020
I deleted the app a while ago anly for me to receive a mail stating that my store will be frozen. I need answers please
May 2, 2020
I didn't activated the pro plan but the dues are pending in my billing. May be something mistakenly happened. Can you please cancel them.
April 29, 2020
Arrogant customer service. Technically, the app does do what it says. However, doing this will do more harm than good to your SEO. Do not use this app without 1st doing some research and understanding what exactly are the consequences of doing this. Due to the arrogance of the costumer service support, I strongly recommend against this app.
April 23, 2020
App is not working .. At the beginning everything was working but now I can't even open the app.. deceiving
April 7, 2020
the pro app auto feature says "Fixed" but no specific explanation of what was changed rather a general answer "Title Tag Fixed" but upon checking the title tags nothing changed. So no way to tell if the app is actually doing anything other than saying "It's Fixed" One positive is they have helpful tips on what you should fix or consider fixing.
April 1, 2020
I wanted to try the paid upgrade but realized it was not for me so I cancelled before the trial period ended. However, once you delete the app (in order to cancel the upgrade) from your Shopify dashboard, I was told by Lalaine from Booster Apps that "I am afraid that there is no way to revert back to the free plan once you have upgraded to the pro plan. Sorry I couldn't be of more help here." Do consider this if you are tempted to try their upgrade.
March 27, 2020
We have been using this app now for one month on the pro plan. At first the app optimized 545 article Pictures with alt text- for free. Then we paid, added about 150 additional items in the shop- nothing happens... it still syncs only the 545 articles- and all the rest that the app brags about (repairing links, SEO etc.) we cannot verify cause we get no result whatsoever. No additional orders, no more pictures in Google ... Definetly we will deinstall this app- its costly and of no use.
Jan. 30, 2020
There's no way to tell if the app actually works so a 7 day free trial is worthless. It tells you how much money you saved by using the app, and how many "fixes" it made, but there's no way to tell what they actually fixed. I asked if they could point me to an example in my store that would show me what was fixed and they couldn't do it. I was just passed on to their frequently asked questions, which did not help me understand. I would be very likely to pay for this app if I had proof it was working, but given they are unable to provide any examples, I will keep searching for something that meets my needs. All I need is proof it works, and they were unable to provide that to me.
Dec. 9, 2019
It's a good app but I requested a refund but since then, I have been ignored by the help center. I would like you to check an email sent today by and proceed with the refund.
Aug. 24, 2019
I used to be good but now it always broke so I can't do anything with this app so sad. I can't even click the app it always show charge_status=declined
July 18, 2019
I've spent over 3 hours working on my site with this app. I'm hoping that it all pays off or helps drive traffic before my two days are up on the paid version. The free version is nice but I'd like to really to go deeper but didn't realize how much time I'd be putting into it. Here's hoping for the best..