DermaOnline by Provederma review for BOOSTER SEO & IMAGE OPTIMIZER
Aug. 18, 2024
La aplicación solo funcionó 1 semana y media. A la semana y media la app cambió todas las URLs de la tienda. Al llamar a soporte siempre dicen que no ven nada. Por segunda ocasión me hicieron reinstalarla. Funcionó una semana y media más y ahora eliminó las descripciones ALT de la tienda, además de borrar las descripciones SEO que tenía la tienda. Nuevamente al llamar a soporte indican que no ven nada.
Hi Gustavo, I sincerely apologize for the issues you've encountered with our app. Regarding the URL optimization, as my colleague Lester mentioned, this was triggered by the initial setup selection. If the URL optimization was chosen during setup, the app applied those changes automatically. Since the feature is now disabled, no further changes will occur without your explicit activation. We’ve already reverted the optimizations. For the ALT text issue, we've been working to investigate this along with the lagging concerns. Unfortunately, we haven't been able to fully investigate due to the timing of your review. We're still waiting for collaborator access to proceed with the analysis. Thank you for your patience. Best regards, Pat
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