Folkart review for BOOSTER SEO & IMAGE OPTIMIZER
May 14, 2025
EDIT: Do not use booster seo before reading this! We recently experienced a major issue while using the Booster SEO app. Without our knowledge, the app caused all images to appear blurry—but only for new visitors and devices. Our own cached devices showed everything as normal, which made it nearly impossible for us to detect the issue immediately. During this period(3 months), we had about 30,000 sessions on our website, meaning thousands of potential customers saw unclear images, severely impacting our conversion rates and brand reputation. We run a home decor and furniture shop where the picture quality is everything.. Unfortunately, we had active paid ads running as well, leading to wasted ad spend and potentially significant loss in sales. We contacted Booster SEO for compensation, but they refuse to accept responsibility or cover the incurred costs. They offered us for free membership and refund which is no way near the damage they’ve caused and the problem is still there and not fixed so we cannot use their app again. We resolved the problem by uninstalling the booster seo. And so we are gonna go legal ways if the chances are good for a good outcome but.. Do not use this app without controlling what it does to your store. The damage it done to our company is unbelievable ao be careful with this app.
Hi Can, We’re genuinely sorry for the disruption you experienced and understand how critical image clarity is; especially for a visual store like yours. However, we want to clarify a few key facts for context. Booster SEO does not alter, compress, or display storefront images. It only adds SEO-related alt text using Shopify’s official API. We do not inject scripts or touch your theme code. The issue: blurry images for new visitors only; is a strong indicator of a frontend display conflict, not a backend alteration. Cached users seeing no issue further supports this. From our investigation, the problem was almost certainly due to an incompatibility between our app and a third-party image gallery or theme customization used on your store. Unfortunately, we have no access to, or control over, such third-party code, and no way to prevent unexpected interactions with tools we didn’t build. While we empathize with the frustration, it’s important to note that compatibility testing between multiple apps and customizations falls under the merchant’s responsibility, as outlined in both Shopify’s and our Terms of Service. While the issue was not caused by our app directly, we still offered a full refund and a free lifetime subscription as a gesture of good faith. We’re committed to being fair, transparent, and supportive wherever we can. We sincerely wish your store continued success. Best regards, — Lester, Booster SEO
Booster SEO – All-in-one SEO & Image Optimizer Shopify App