Salut Hugue review for BOOSTER SEO & IMAGE OPTIMIZER
Nov. 28, 2024
Extremely slow application, unusable. The support is an equally useless chatbot
Hi there, I'd like to extend our apologies about your recent experience with our app and support. I’d also like to take this opportunity to clarify and assist further. Our app is coded to be lightweight and designed to integrate seamlessly with your store. However, certain factors outside of the app such as your store’s theme, leftover codes, other installed apps, or Shopify’s API status can occasionally affect its performance. I’d be happy to investigate and work with you to identify and resolve any issues should you decide to reinstall the app. Regarding your mention of our support, I assure you that our chat support is entirely handled by humans, committed to providing personalized assistance. If there’s anything we could have done better, I’d love to hear your thoughts so we can continue improving. I have sent you an email so we can hopefully continue this conversation and work towards a resolution as soon as possible. Thank you for your understanding, and I hope to hear from you soon. Best regards, Lester
Booster SEO – All-in-one SEO & Image Optimizer Shopify App