Dampfstore.eu review for BOOSTER SEO & IMAGE OPTIMIZER

Hi there, Lester here from Booster SEO Tier 2 Support. I’ve read your recent review, and I’d like to extend our sincerest apologies for the challenges you’ve encountered while using our app. We deeply regret any inconvenience this has caused, as it does not reflect the level of service and support we strive to provide to our valued merchants. Our engineering team is still actively investigating and working to resolve the isolated issue that you're experiencing. However, due to its unique and complex nature, it has taken longer than expected to implement a fix. I want to assure you that we are fully committed to resolving this as soon as possible and we have been taking steps to ensure that no affected stores are charged while we work on a solution. For those who may have been billed, we’ve promptly processed refunds or account credits to make things right. To address this further, I’ve sent you an email so we can hopefully continue this conversation and work towards a resolution together as quickly as possible. Thank you for your understanding, and I look forward to hearing back from you soon. Best regards, Lester