Romantic Express review for BOOSTER SEO & IMAGE OPTIMIZER

Aug. 7, 2019

I used this for quite awhile as one time they seemed like they would address the problem that most of my products had missing alt-tags. Notified support multiple times. The last time I asked for support on July 21. They responded on July 29 asking for screenshots. I provided verbose info the next morning. As of this review I never heard back (9+ days). Does not matter now as I am uninstalling the app even though I have a pro account. I should have realized not to expect support as their first auto-reply to email said "Unfortunately this is an auto-reply as the app only comes with help site support :( As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps. Please check out our Help Center for answers to our most frequently asked questions." That does no good when the app did not work for me. Oh well, lesson learned.