King Of Kicks UK review for BOOSTER SEO & IMAGE OPTIMIZER
Sept. 22, 2022
This app will offer you amazing customer service and try trick you into a review before you have even used the app. All these reviews are bull sh** Do not download this app major issues and customer service just disappears. They have instant reply for the onboarding staff then you cant get in touch avoid!
Hey Theo, James here from Booster Apps – thanks for your app store feedback and review. Firstly, I'm so sorry about your experience with the app and our support team. This is definitely not the experience we strive to give. We have 24/7 live chat and email support, but our technical engineers typically handle more nuanced issues over email, which could have lead to the delayed response times. Regarding your initial issue – looking through your emails it looks like Google has now updated its Search Results as I do not see your address listed in results or anywhere in your site’s code that it could get pulled from. If this was caused by our app I am very sorry; it looks like our app had included the address added in Shopify to your structured data before you disabled the feature. We do have an option to hide contact info in our structured data and I’m sorry this wasn’t communicated to you. Again, I am sincerely so sorry for the inconvenience that this problem caused. Our team is very open to resolving this anytime with you, if you would like to reply on the email thread we have open. We reached out over email to help make things right. Hoping to hear from you soon. Cheers, James
Booster SEO – All-in-one SEO & Image Optimizer Shopify App