Jet Elettronic review for BOOSTER SEO & IMAGE OPTIMIZER
Nov. 19, 2022
I was unable to test the app. As soon as I activated the monthly subscription it crashed with a server error. I contacted the developer who failed, in a short time, to resolve. Shopify customer service also intervened. I uninstalled the app because I lost confidence. Monstrously slow loading configuration pages. I don't understand how he manages to get all these positive feedbacks!
Thank you for your feedback Jet Elettronic. I am sorry to hear about your experience with our app. The issue you experienced was a temporary bug that was occurring in a few stores, this was resolved by our engineering team a few days after you reported the issue. We would love to have the opportunity to turn around your experience with our app, which is why we sent you an email on your previous support ticket. We will look forward to your response to the email we sent. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
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