Armex
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for effectively blocking checkout bots and other malicious activities on their online stores. Customers appreciate the excellent customer service provided by the app's support team, who are described as accommodating, knowledgeable, and prompt in their responses. The app is commended for its user-friendly interface, easy setup process, and clear instructions for implementation. Users highlight that the app successfully stopped fake orders, reduced bot spam, and improved the overall security of their websites. Additionally, the app's ability to resolve issues that other apps and platforms, like Shopify, could not address is highly valued by merchants.
We kept dealing with bot attacks that were impacting our customer and order records plus muddying our email marketing. This happened for weeks and I was unsure how to fix it. Not only have the attacks stopped but Armex helped me set up the app to make sure it was configured properly.
Extra . j'ai subi une attaque de bots testing cards avec plus de 1000 paniers abandonnés en 4 jours ...... le support Shopify n'a su rien faire par contre Armex a développé en 2 jours une nouvelle extension qui marche super bien ..... merci à Amy pour la qualité du support en 2h tout a été bloqué !!!!! Bravo!!
Outstanding support and a solution that actually worked! We had a serious bot attack creating large numbers of fake abandoned checkouts through direct Shopify cart permalink URLs. It was disrupting our analytics, affecting our checkout setup and causing a major headache for the business. Ashley and the Armex team were excellent throughout. They took the time to properly investigate how the bots were accessing the site, identified that they were mainly targeting our root domain, helped us reconfigure the protection step by step, and then monitored the traffic until the issue was under control. Armex is now blocking the malicious cart requests while genuine customers can browse, use guest checkout and place orders normally. What impressed me most was the support. Ashley was patient, thorough and genuinely determined to get to the bottom of the problem rather than just giving generic advice. Very grateful for the help and would absolutely recommend Armex. 5 stars.
I highly recommend Armex! Ashley provided exceptional customer service! She was knowledgeable, patient, and quick to respond to all of my questions. She guided me through each step and made sure my website's Proxy Mode and Bridge Mode were configured correctly. Most importantly, Armex is the only app that successfully stopped the bots from attacking our website. We tried other apps, but nothing else worked. I appreciate Ashley's professionalism and Armex's outstanding protection!
I have had this app in place now for a considerable period of time. I noticed that I was receiving many false bot checkouts and newsletter signups, I'm talking about dozens of them every day. This was playing havoc with my analytics and attempts to build customer lists for emails. I tried a few apps to deal with this, all of them completely ineffective. Fortunately, I continued to try out apps until I discovered Armex. It worked instantly and it continues to do so. The support is simply second to none, always there and always willing to help. I cannot speak highly enough of them!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.