Armex

we were getting bombarded with bot orders which abandoned checkout. This also caused our klaviyo account to increase in size which caused us to pay more for klaviyo and also caused our CVR to decrease. Once I installed Armex it resolved the problem

We are very satisfied with the firewall. No more abandoned shopping carts from bots, no new “bot customers.” Finally, we can make use of Shopify's statistics, as they are much more accurate. Kudos to the support team. We had a small problem with the DNS configuration. The support team brought it to our attention and gave us two possible solutions. TOP!!

So good so far, easy to setup and user friendly dashboard.

Does what it says - stops the bad bots putting bogus customers and abandoned carts on Shopify

I have been on the internet for 25 years and have faced many issues. The Support team with this app is by far the best support I have ever seen. There was no throwing an article at me to read to solve a complicated issue nor were they slow to answer. They knew my problem and fixed it quickly. I don't go to support to fix something myself, I go to get help because I do not know what to do. These people understand that concept. Use them , they are TOP NOTCH! LJ

Works as described. I wish they had a country blocker, but they said they are working on it. Outside of that, it has been effective in stopping the bots. It does take some monitoring and adding ISPs that the bots are still using.

First, the support from the team at Armex has been stellar. This team has gone above and beyond in helping me stop the bots that were constantly causing problems for me. After months of issues, I am bot free thanks to the team here at Armex. I am not very techy and had concerns about the changes needed to keep my website safe and secure. I really don't understand how this all works and I was worried I would make mistakes and create a bigger mess. Ashley walked me thru the process step by step and explained everything in a very clear and concise manner that I could easily understand. The DNS changes weren't as hard as I feared and the whole process was actually quite easy once I knew what steps to take. She provided me with screen shots of what steps to take with instructions that were easy for me to understand and carry out. We had to make a few changes and tweak some things as we went bc the road to blocking bots isn't always clear but they had answers and solutions for me along the way as we problem solved. The team took the time to address my many, many questions and didn't make me feel stupid for not knowing or understanding how this whole process works. Honestly, I haven't dealt with a better team here on Shopify. If you need help with bots, this is the app to get! I highly recommend. (it is amazing to me that Shopify can't help us sort this out!) I feel extremely confident and safe with the firewall/protection from Armex. It's nice to have my website bot-free! Thanks for everything! Lisa

Finally—bots blocked, sanity (mostly) restored. After getting slammed by checkout bots and paying real money in Shopify transaction fees for fake orders generated by malicious bots, I installed Amrex. Yes, the setup involves DNS tweaks that took me a while to get my head around, but the support team was absolutely stellar and held my hand the whole way. Now the bots are locked out, the store runs fine, and I no longer wake up wondering how much ghost transactions are going to cost me or whether they've flooded my mailing list and triggered abandoned checkout automations. Still watching for the next attack, but so far, so good. If you’re on Basic and under siege, this is the app you want. I'd give it ten stars if I could.

This is the only app that actually stopped all the bots. My store was getting hundreds of fake emails a day and Shopify suggested some apps that did absolutely nothing. Within a few hours of installing this app, the attacks completely stopped. Their customer service team was great in helping me set this up on my store. I highly recommend this app and their customer service team.

We've had one of the best support experiences so far with Armex, thanks to Amy and the team. They are prompt, thorough in their explanations, and genuinely helpful. We were dealing with frustrating bot traffic, fake add-to-carts, and getting nowhere with Shopify's support. Armex was the only app that actually helped us resolve the issue. Not only did it work, but the team continues to provide fantastic support whenever we need it. Highly recommend both the app and the people behind it!

The app works, it reduced our bot spam by 98% and they have a great customer service

We've had a huge bot problem on our website. The bots would create fake sessions, abandoned checkouts (40-50 of them in an hour) and make it really hard for us to track performance or carry out automation. Armex worked very well and we haven't received a single bot ever since the firewall had been set up. The support team is super super prompt, knowledgeable, nice and helpful.

Thank you so much for your app that helped us fend off bot attacks! Very good app. protects the site with a simple setup. You can always ask for help from the customer service when you encounter difficulties, it's really user-friendly. Recommended!

Thank you!!! For the past few months we've been getting nearly 1000 abandoned cart orders per day. This app stopped them all immediately. Plus, the subscription price is fair, installation was easy, and the app interface is intuitive. Very impressive.

We had an out-of-control bot attack on our store, abandoning their cart but infiltrating our klaviyo account. 5 - 10 emails per minute entered our account, and NO one could help me. Klaviyo couldn't do anything, Shopify had no solutions without paying thousands more, and fraud blockers only helped prevent checkouts, but not the email issue, and other apps failed to work. Within minutes of setting this up, our account was no longer under attack! Could not believe it.

We've dealt with a lot of bots... we've tried a lot of apps. This one actually is working and the support team is great. Highly recommend.

Our store was being overrun by traffic from AWS bots! Our existing app (Easy Country Blocker) reported that it was blocking the visits, but distressingly the traffic didn’t stop. After much searching, I found ARMEX and it has put a DEAD STOP to the traffic we don’t want. It wasn’t too difficult to onboard, just waiting for the DNS records to go live and our support person, Ashley, quickly responded as we moved through set up. We’re so so so grateful! Looking forward to seeing this app onboard new features like geo block.

We set up the Firewall as we have been under attack by abonded Cart bots. We where facing some difficulties in our overall infrastructure settings but we got great support, very helpful and patience, to manouvre trough all the necessary settings. Great Thank you. I can recomend the service.